Business reviews by user
1 Reviews by Alissa
Sundara Inn & Spa
Fraud/ Dont go
March 15, 2012
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58 of 115 people found this review helpful
I booked a night of what I was hoping to be a relaxing get away with my 21 year old daughter to celebrate my birthday . The room was nice ) except the shower didn't work) Room service was tasty and quick. That's were the good ends. The spa services were so over priced and to make it worse they shorted us on time on all three we had. Also, the exotic oils they use is COOKING oil from what O could tell ,The add on warm oil scalp massage is 40$ for 15 minutes on just scalp . HA ? I was given a half assed non oil scalp massage DURING the 50 massage that lasted 40 min tops . The hot oil third eye ayverdac( sp) add on was fixatives ad 25 mom with upper body massage. JOKE ,my therapist drizzled COLD cheap oil on my forehead and just sat there refilling the cup from the catch pot on the floor , colder than the first time around. So, in a nut shell , I paid 600$ for 90 min of services that magically only lasted 70 min . When I inquired about being shorted on all three services the manager explained times are approximate and include set ip and health intake . No service recovery at all. Finally , the state of the art fitness center us being shuttled to Wilderness resort with no chance in he'll of getting a machine with all the children running around. I will be working with my credit card company to refuse to pay for the services . If I go out for pizza? Order a large pizza and they bring me three quarters of a pizza I not paying got a whole pizza. Call me crazy . O wad hoping my daughter had found a yearly retreat . Looks like we will keep looking . Two thumbs down .
I would visit this business again? No