Business reviews by user
1 Reviews by DebbieD
Remedi Spa
I will never go to this spa again!!
April 9, 2012
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6 of 12 people found this review helpful
My friend and I made an appt for two 90 min massages and when we walked in having been there before they told us we were all checked in and if we knew where to go.. we said yes & we got undressed and put our robes on and went to relaxing rm since we were early. around 5 min after out appt and girl comes in and says "we tried calling u hrs ago to tell u we only have 1 person to do massage as other called in sick. After we waited and were told go right in. She said we tried calling you but no call was received or we wouldn't have went! They said we can split massage and wait around for the other person. She left while we decided & came back 15 mins later & asked what we wanted. We said don't want it and she got rude & rolled her eyes & manager never came in to apologize or even offer anything for THERE ERROR. Good business would have been manager who never told the girl what situation was from beginning should have talk to us and offered a discount or at least be nice about it. RUDE STAFF, gave us looks as we left.. I took the day off 2 go there and it was far away and get treated like that. If I was the owner I would never have my business operated like that! NEVER GOING THERE AGAIN! Discount should have been offered for return
I would visit this business again? No