Business reviews by user

1 Reviews by Danav

Vivian's Day Spa

Has Potential...Needs Sprucing Up April 29, 2012 | 23 of 54 people found this review helpful

Vivian's Day Spa
Overall rating based on: 33 of 39 (84.62 %) Customers would visit this business again
Service Quality
3 of 5
Service Variety
3 of 5
Atmosphere
2 of 5
Staff Expertise
3 of 5

As others have mentioned, it is impossible to find. It is inside Old-Town, a bizarre tourist trap area off the highway.

The facility is clean(ish), but there is an overall lack of polish. There are artificial plants and candles all over, but they have a thick coating of dust on them. The bathroom is like one you would find at a gas station.The toilet seat is in horrible condition.

I chose the Serenity package. My masseuse was Tessa, a friendly woman from Africa. She had a very calming voice and did a nice job on my massage and my feet. It was nothing special, and I did not leave feeling particularly relaxed, but she is a smart, kind woman and I liked her the best out of everybody I met there.

Davi did my facial, and although she was friendly enough, I felt like my entire session with her was a sales pitch. She wrote me a "prescription" for the Sothys products, and expected me to purchase them during checkout. Her friendliness disappeared when I declined to buy them.

Checkout was the strangest part. The guy behind the desk (Rob) was rude. Why would they have someone with no people skills working the front desk?

The woman before me paid in cash, and her transaction was quickly deleted from the computer. Hmmm.

I would visit this business again? No