Business reviews by user
1 Reviews by CaoimheC
The Residence Glasgow
Very disappointing service
May 4, 2012
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4 of 6 people found this review helpful
I took part in the pilates and cardiolattes classes. On both occasions the classes started 15minutes late and ended 5 mins early. My free 30mins massage lasted 20 minutes. The trainers did not apologize for being late.
The trainer for cardiolattes was impatient, unprepared for the class (she had no speaker and her bike didn't work so we had to sit and watch her try three different bikes, she could have prepared this instead of sitting in the reception area ignoring us while we waited for her class to start), very unfriendly and rather than encourage members she accused people of not turning their dial on the spinning bike.
On my trip to pilates, we were locked outside for the first 10minutes of the class without an explanation or apology. The class ended almost 10 mins early, we could have spent this time doing arm exercises which were not covered in the class.
The building is beautiful but unfortunately it does not reflect in the girls that work there.
I was left wondering who runs the place and if they know how dreadful the service is.
I went to 3 of the 8 classes I paid for because I could not be bothered.
The one star is for the only friendly girl that worked there. I doubt I can name names but hers starts with K!
I would visit this business again? No