Business reviews by user

1 Reviews by LindsayC, from Monroe, NY

Elements Spa at Crystal Springs Resort

Bad Experience May 8, 2012 | 24 of 48 people found this review helpful

Elements Spa at Crystal Springs Resort
Overall rating based on: 21 of 29 (72.41 %) Customers would visit this business again
Service Quality
2 of 5
Service Variety
4 of 5
Spa Facilities
3 of 5
Fitness Facilities
3 of 5

My fiance and I went to this spa to celebrate both our anniversary and his birthday. We splurged and treated ourselves to a couples massage, as this an expense that we view as a luxury and are unable to typically afford. We were very excited to spend a relaxing evening together. Unfortunately, while the spa is beautiful, relaxation was not on the menu this particular evening. The spa is located within a fitness club, and the noise was excessive whenever the doors were opened, which happened frequently with visitors and tourists peeking inside to see what it looked like. There were small children playing in the relaxation area waiting for their mother to finish soaking her feet. The massage itself was excellent, but there needed to be a bit more noise control for those who have very little opportunity for a "relaxing" evening in luxury.

I would visit this business again? No