Business reviews by user

Lifestream Wellness Spa

Average Spa with Poor Service May 22, 2012 | 19 of 38 people found this review helpful

Overall rating based on: 43 of 46 (93.48 %) Customers would visit this business again

• Business Overview
• Review this Business

Service Quality

1 of 5

Service Variety

3 of 5

Atmosphere

3 of 5

Staff Expertise

3 of 5

I was appalled at the very poor treatment over the phone by the owner Michael of my wife and I on Mothers day. His unprofessional treatment left us stressed and angered on a day we should be relaxing. The story... Michael angrily berated me on the phone and complained at length on *all* the customers that have no respect for him when I was simply trying to confirm a Sunday appointment in advance due to confusion on if they were open on Mother's Day Sunday (their voicemail and website clearly stated they were closed). When I responded that I was shocked he was responding this way and tried to respond... he hung up on me! INEXCUSABLE! Lifestream's average spa and fuzzy slippers are definitely not worth the risk of experiencing the disgruntled owners wrath.

I would visit this business again? No

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Thank you for your recent feedback. LifeStream Wellness Spa considers days like Mother's Day and Father's Day to be special occasions, and while normally closed on Sundays we assured you we'd be open for the holiday when you booked and were confirmed for your appointment the day prior. All voice-mails are promptly replied to every morning, just as we responded to your voice-mail on the very busy Mother's Day this year. While we regret that you and your wife were unable to come in and enjoy our spa, all of our other clients who kept their appointments had a wonderful time and each left with a gift from our bath salt bar. One lucky client even won a $225 basket.

By lifestreamwellness| July 16, 2012