Business reviews by user
1 Reviews by LydiaK
Beneath The Surface Spa
no way to make an appointment
May 16, 2012
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2 of 3 people found this review helpful
Overall rating based on:
19
of
30 (63.33 %)
Customers would visit this business again
Service Quality
Service Variety
Atmosphere
Staff Expertise
Not enough allotted characters to even get into the full story, but basically: they don't care about scheduling appointments. They never answer the phone. When someone does, they either can't schedule appointments because they "don't know the schedules", or don't know how to use the computer scheduling system. Repeated voice mails with my information, as well as left message with those "live" people with promises that so and so would call me immediately. Went through this for about a month and finally called Groupon to complain; they refunded my money. Based on other reviews, it sadly seems this is a common occurrence for this particular spa.
I would visit this business again? No