Business reviews by user
1 Reviews by PattiC
Spa Catalina Advanced Skin Care Center
Doesn't Deliver on Promises
May 24, 2012
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4 of 5 people found this review helpful
Like many other Groupon users, I purchased a package for laser hair removal. I thought the pricing was too good to be true and they proved to me that it was. After 8 treatments I have no visible hair loss in the treated areas. I commented about this to my technician on each visit and they assured me that it took time and I would start to see it soon. When I finished my treatments and still had no hair loss they told me they can't guarantee that it will work for everyone. I'm considered a perfect candidate with fair skintone and dark hair, so I thought it was unusual to have no results. I have since paid full price for hair removal in the same areas with great results. After my first treatment at another salon I knew Spa Catalina wasn't either using the laser correctly or didn't turn it up high enough. I didn't have any discomfort at Spa Catalina and no results. Definite discomfort at the new salon, but immediate results. I truly believe Spa Catalina is reeling in customers with the Groupon sales and then not delivering on the treatments. They are purposefully defrauding their customers! Stay away from this spa and go with a company that will give you results. The higher price you pay will be worth every penny!!!
I would visit this business again? No