Business reviews by user

1 Reviews by Amyk

Valina Salon and Day Spa an AVEDA Concept Destination

Ear to ear smile kind of happiness July 21, 2012

Valina Salon and Day Spa an AVEDA Concept Destination
Overall rating based on: 64 of 65 (98.46 %) Customers would visit this business again
Service Quality
5 of 5
Service Variety
5 of 5
Atmosphere
5 of 5
Staff Expertise
5 of 5

Now this is what customer service is all about! Valina has made it impossible to compete in customer service and client satisfaction for any other business I patronize, not just beauty salons. They go out of their way to make sure that their clients are 100% happy & if they're ever not, instead of getting defensive and snippy--like other places--they just fix it. I don't know what owner Nina did here, but whatever it is, I wish that more owners would do the same. I followed my stylist here, but God forbid should she leave I am staying at Valina! I have sent them soo many people and will continue to send them people because this is one business that actually deserves business, and because this is one salon/spa that everyone must try at least once. Thank you Valina!

I would visit this business again? Yes
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