Business reviews by user

1 Reviews by J.M

Coastal Day Spa

Staff Unprofessional & Rude October 3, 2012

Coastal Day Spa
Overall rating based on: 5 of 7 (71.43 %) Customers would visit this business again
Service Quality
1 of 5
Service Variety
3 of 5
Atmosphere
2 of 5
Staff Expertise
2 of 5

I have been to Coastal Day Spa 3 times- once for a facial & twice for massages. As a successful business owner myself, I found the staff (owner/manager) included, to be snobby & aloof. I initially thought perhaps the staff was just having a bad day so I decided to come back twice after my first negative experience there and was greeted with the same lousy customer service & poor attitudes of the staff. Instead of leaving Coastal Spa feeling pampered and rejuvenated, I left feeling agitated & wondering why Coastal Spa's services are so overpriced which would've made me feel better about spending the money had I at least got quality customer service. I would NOT recommend Coastal Day Spa to anyone especially those looking for relaxation & pampering. The owner/manager barely made eye contact with me & was just plain nasty & tactless. The only thing Coastal has going for them is their decor & even that wasn't worth $240 an hour!

I would visit this business again? No