Business reviews by user

1 Reviews by SuzanneS

Changes Salon and Day Spa

Try again - service provider makes the difference! January 1, 2013

Changes Salon and Day Spa
Overall rating based on: 6 of 10 (60 %) Customers would visit this business again
Service Quality
5 of 5
Service Variety
5 of 5
Atmosphere
5 of 5
Staff Expertise
5 of 5

A few years ago, I had a bad 'hair' experience at Changes. I had read reviews, they came out #1 on 'Best of the East Bay' so I tried them for hairstyle. Awful - the stylist who is probably not even there any more - took like 10 minutes, snipped a little and done - expensive, attitude - not for me. I didn't go back until a friend and I wanted to do spa services somewhere besides the Claremont. I had a salt scrub which was ok - not as good as the Claremont. My friend had a massage that she raved about. I never cared for massages because it didn't seem the masseuse really knew what they were doing - just rubbing the shoulders, sometimes painful - I never thought a massage was worth the time/money. Ok - so one more try - with my friend's masseuse at Changes. With Sergio. Completely different from any other massage I'd had, except for from a physical therapist. Sergio is a master. He listens and works the areas you describe. And he can 'feel' the knots, the stress - and because he has so much experience, based on where he's felt stress, he knows what else needs to be worked. Anyway - I don't know if their hair services differ by stylist - I haven't gone back to them for hair - but definitely give them another chance - with Sergio.

I would visit this business again? Yes