Business reviews by user
1 Reviews by RUBY
Red and White Spa
the manager/front desk person Katrina is the rudest!!
January 10, 2013
I was 15 minutes late for my appointment and called to confirm if I could still come in as I was running late. Ms Katrina tells me "sure". When I garage my car and go in 5 minutes later she tells me I was too late and would not honor my appointment. I asked her why she could not have told me so on the phone and prevented me paying for garaging my car and she turned into this rude monster , being so rude and aggressive with me and made several abusive comments and gestures. When asked to talk to the owner, she said she was in charge and I was stuck talking to her as she was the boss there. The sad part is that the spa is good but she spoils the whole atmosphere and will be responsible for the spa sinking. My other friends who go there have also complained similarly about her obvious rudeness and patronizing air. She should be let go and more customers will definitely come and return back!!
I would visit this business again? No