Business reviews by user
1 Reviews by Christine
Horrible experience January 29, 2013
I have been to countless spas and this was one of the worst experiences! First the reception did not tell us they were running really late. We sat for 35 min waiting on very uncomfortable chairs with no back support. Then they had all our appointments scheduled in correctly. I was very disappointed with treatment given to us and thsitting waiting. Finally when we received our facials, it lacked luster that would seem normal to receive. For instance, leaving us in the room for 15 min and barely massaging our faces. There was no steam, no extractions, no massage to neck or arms.
The owner knew of our disappointment when we left. She knew we were let down. Maybe the receptionist should learn to communicate with customers waiting because we were completely ignored. Perhaps the owner can inform staff to call customers when running late and so forth.
I will never return!I would visit this business again? No