Business reviews by user
1 Reviews by kristir
Deer Lake Lodge Organic Spa & Wellness Detox Resort
HORRIBLE Customer Service
February 7, 2013
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1 of 1 people found this review helpful
Overall rating based on:
8
of
9 (88.89 %)
Customers would visit this business again
Service Quality
Service Variety
Spa Facilities
Fitness Facilities
Deer Lake Lodge sent an email OFFERING a complimentary weekend stay. All seemed well, and my girlfriends and I planned a trip where we intended to purchase many spa options. 1 week before the trip, the Lodge canceled on us, because they had too many paying guests. While we understood, this seemed like something they should have told us was a possibility before we moved our schedules around.
Then, when we tried to re-book, they were very rude and wanted to know how we found out about the complimentary weekend. We decided not to go.
If Deer Lake was trying to garner good publicity by trying to offer free weekends, their poor customer service and rude attitude definitely is not the way to go. I will never recommend this spa.
I would visit this business again? No