Business reviews by user
1 Reviews by steve
MassageLuxe - Manchester Highlands
Horrible 2!!
February 16, 2013
So I had a membership for about a year, and spent over $2,000 on their services. All was fine and they have some good people there. HOWEVER, I needed to cancel to save some money. We went to get our last messages and cancel in person, because that's their policy. They had to cancel a message (last minute) due to personal reasons for one of us. So my wife went the next night and she thought we cancelled the night before and didnt know she had to sign the document, which THEY didnt give her. Another month went by and they charged us again. Now they won't reimburse me for their mess up. JIM, the Manager, is a Class A ......... You should get another job that doesnt deal with people. HORIBLE business practice and VERY bad customer service. BTW - Person before me - Jimbo wouldnt call me either. If i have to pay $55 to know not to deal with these people, then so be it.
I would visit this business again? No