Business reviews by user

1 Reviews by NinaL

Coldwater Creek, The Spa in Santa Rosa

Cynthia's Fabulous Pedicure February 20, 2013

Coldwater Creek, The Spa in Santa Rosa
Overall rating based on: 11 of 13 (84.62 %) Customers would visit this business again
Service Quality
5 of 5
Service Variety
4 of 5
Atmosphere
4 of 5
Staff Expertise
5 of 5

I've always liked this spa. Overall I would give them four stars. More on that below. They get five stars now because of the fabulous pedicure I had with Cynthia. She's says she's new to the spa, but she is certainly talented. She put me at ease immediately and from the beginning to the end of the pedicure (I was so relaxed I fell asleep) she was delightful and obviously has a passion for what she does. I've been to the Asian chop shops where you feel like you are a unit on an assembly line. This was so different. I felt nurtured! My pedicure was beautiful. I am wiggling my toes with glee. Fortunately, I didn't fall asleep until after the leg and foot massage. Ohhh, was that fabulous. Cynthia is a massage therapist too (although not at this spa). I could feel the difference! She knew what she was doing and it was more and better than any pedicure massage I've ever had. When my feet feel great, so does the rest of me. I'd book her everyday if I could afford it.

I've always liked this spa. The relaxation room and changing room are all nicely done with plenty of room and good amenities. Overall, I've always been pleased with the service providera. Some massage, facial, pedicure, manicure therapists have been better than others but overall always a quality experience. I wish that you could go straight back to the relaxation room to wait for your attendant but can understand why they make you wait in the lobby/shop area. The plastic flops are not very comfortable but very sanitary so I see the reason for them. The walk-in shower is great. As are the plushy robes and neck and shoulder lavender-scented wraps.

I would visit this business again? Yes