Business reviews by user

1 Reviews by StacyM

Bergamos Spa Retreat

Joke! February 23, 2013

Bergamos Spa Retreat
Overall rating based on: 10 of 15 (66.67 %) Customers would visit this business again
Service Quality
3 of 5
Service Variety
3 of 5
Atmosphere
2 of 5
Staff Expertise
5 of 5

I've been to Bergamos too many times to count. This facility has gone downhill. Today was a bad experience. My robe was still damp, the bathrooms had no toilet paper, no paper towels to dry your hands, the faucet handle was broke for the hot water, it was freezing in there and in the massage room. The massuese burned me with the rocks 3 times. Didn't massage my feet or my hands and didn't ever work on my complaint areas which was my shoulders. I'm so disappointed in Bergamos. It use to be the best place. Did I mention the steam room is broke and has t worked in months! The best thing about this place is their employee Donna. She does the best facials in the city!! I just recommend this facility at all if you are looking for some luxury and relaxation.

I would visit this business again? No