Hand & Stone - University Place, WA

Hand & Stone - University Place, WA

Address & Info
3904 Bridgeport Way West,
University Place, WA 98467
United States
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Contact Us

253.444.6995

website
 
Contact Us

253.444.6995

website
Hours of Operation
Mon: 9am  -  10pm Tues: 9am  -  10pm Wed: 9am  -  10pm Thu: 9am  -  10pm Fri: 9am  -  10pm Sat: 8am  -  8pm Sun: 10am  -  6pm
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Menu of Services

FACIALS
Acne/Deep Cleansing
Anti-aging
Aromatherapy Facial
Brightening
Collagen Facial
Glycolic Acid
LED/Light Therapy
Microdermabrasion Facials
Signature
Teen
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HAIR/NAIL SERVICES
Bikini Wax
Body Wax
Eyebrow and Lash Tinting
Eyebrow Wax
Face Wax
Hair Removal
Waxing
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MASSAGES
Back Massage
Couples
Cranio Sacral Massage
Deep Tissue
Hand/Foot
Hot Stone
Myofascial Release
Other Massages
Prenatal/Postnatal
Reflexology
Reiki
Scalp
Sports
Swedish
Trigger Point Massage
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Customer Reviews for Hand & Stone - University Place, WA (1)

MonicaS
March 4, 2018
STAY AWAY!
First of all, it took me hours to get through by phone - no one answered! Then they wanted to charge $109 each for my daughter's & my "couples" massage (a birthday present for her) - otherwise $59 each (if done in separate rooms) for the exact same service by the exact same therapists. Then, 10 minutes before arrival, I got a call saying my therapist called out sick & would I "mind rescheduling". When I asked if I had an option to be seen by someone else, was told no. So it really didn't matter if I "minded". I explained that this was supposed to be a birthday experience - originally really intended to be a couples massage and I was already dissatisfied with having split us up. They didn't seem to have any regard or regret for giving such a poor impression with not one, but TWO, new clients. In order to minimize my daughter's poor experience, I kept her appointment. But I'm spending the entire hour I would've been getting massaged, sitting in their lobby, leaving my reviews.
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