Customer Reviews for Carabella Cosmetics and Skin Care (3)
December 15, 2017
I've been to better places
The owner is really nice but as her knowledge in waxing is not superb. I went in for a Brazilian wax. The process was so painful that I had to ask Jennifer to stop half ways. I don't know maybe I'm just sensitive but I might just stick to another spa in Chatsworth in which the whole experience was much more pleasant!
Dear Alejandrina, I'm sorry you experienced so much discomfort. There's certainly nothing wrong with "taking a breather" during Brazilian waxing. Pain is truly subjective and women with thicker coarser hair, either from shaving or because that is their hair type and women with more sensitive skin do sometimes experience a rougher wax the first or second time. That is why, over my 20 years of professional waxing, I teach breathing exercises to lessen the pain, and why I have chosen the excellent organic soft wax I employ and why I've researched and use a topical numbing agent on all my clients. With consistent waxing, that sensitivity tends to go away and the new hairs are thinner and easier to remove. I am happy to offer you a Brazilian wax on the house if you'd care to come try us again. Jennifer Charm Inc. Carabella Cosmetics & Skin Care Los Angeles
I’m sorry you experienced such discomfort. Pain is subjective and waxing can be rough, especially after shaving or when the hair is very coarse. This is why I researched and employ a strong topical numbing agent. As to my “knowledge” of waxing, I have been professionally waxing for over 20 years with a very strong dedicated clientele and I have won numerous waxing awards. That being said, you are a valued client and you are always welcome to come try again, on the house!
August 27, 2010
Fast and painless
I went for a bikini wax for the first time with them and I was happy with the results. The owner was very accommodating and she obviously knew what she was doing. I would highly recommend them specially for those who have sensitive skin since it's all natural.
March 19, 2009
Knowledgeable, friendly owner
Jennifer Charm knows her stuff. I've gone in for body waxing and have been pleasantly surprised at her expertise and friendliness. She recommended a product for my ingrowns, used it and it actually worked. This is the first time in my life someone told me "this will stop your ingrowns" and it was actually true. I'm very happy with the work she did.
Thank you "RobertaChatsworth"! I pride myself on offering at Carabella, only the absolutely BEST services and organic & petro-chemical free skin care & cosmetics anywhere. I test every single cosmetic & skincare item that I sell before it is put on the shelves and I ONLY sell what really delivers. ML Jennifer Charm
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