Customer Reviews for Sanctuary Salon & Spa (9)
March 11, 2013
Walk-ins not welcome!
Today I called to make an appointment for a pedicure and to get my 3 year old's nails painted. There was no luck. No answer. So I drove down there hoping to wait to get my services done. When I got there I must have went to the back door, it was locked. There were staff starring at me. After I stood there for a while someone got up & said to go around when there is no receptionist. How would I know that? She then asked what I wanted. I asked if they had time for a pedicure for me and nails painted for my 3 year old. They said I needed to call for an appointment. I told them I did but there was no answer. She says yeah, no receptionist today thats why. The sign on the door said "Walk ins welcome." I said so you will not do a walk in, we can wait. They said no, you have to make an appointment. At that point I got upset and left. I'm 9 months pregnant and my daughter started to cry because we were under the impression that we would get helped. They should take down the "Walk-ins welcome" sign because they are not welcome even if your are clearly pregnant with a toddler standing next to you.
January 24, 2012
Best Massage Ever
My daugher sent me 3 gift certificates, and, I decided I would like to try the Hot Stone Massage, as I had enjoyed this at another salon. This was such a wonderful experience, far superior to any other massage I had previously tried, including the other Hot Stone. Megan was friendly, but only engaged in conversation when I Initiated it. She was professional and truly the best. I chose the Lavender oil, and, just felt so pampered. I am encouraging my friends to ltry the Hot Stone, and, when my daughter comes for a visit, I intend to book a massage for her. Sheila C.
December 28, 2010
Thank You Megan
My husband got me some spafinder gift certificates for Christmas and I was so excited to use them I called The Sanctuary Spa right away. I have never received a massage before but decided to go with the deep tissue. I was a little nervous but Megan put me at ease. The massage was wonderful and I hope to go back and plan on sending anyone I know who needs a great massage there to see Megan.
October 2, 2010
Rock Star Hair
Nancy Cullen did my hair and it looks amazing. I messed it up at home and she was able to fix it in one day. My color is gorgeous. Love her! Love this place. She's my stylist for life.
April 30, 2010
DON'T WASTE YOUR TIME OR MONEY HERE
Had a terrible pedicure today. After telling the women to NOT touch the bottom of my feet, she proceeded to do so 4 times - the first actually painful and she hesitated before releasing her grip. Then she started to empty the basin while filling it with water while the jets were still on - well, I was wet all the way into my hair - water everywhere! Never did she once try to even apologize or make things right. Whle my toes were drying, she started pouring bleach into the basin (I do appreciate the high standards for cleaning) and then turned the jets back on. I told her to turn them off now as I did not want to be sprayed with bleach water this time. I will definately NOT go back.
August 18, 2009
I recently visited this day spa and was VERY impressed. I had the whole treatment: spa pedicure and manicure with gorgeous nail art, a european facial and a one hour deep tissue which was probably the best massage I have ever had. I will definitely be back to get my hair done because while I was getting my spa services, I really liked what I had to see coming from the salon side. The staff is so nice...I have nothing but good things to say about this place. Thank you to the Sanctuary for making my stressful life a lot better =)
May 22, 2007
A WONDERFUL experience!!
I had a wonderful experience at this day spa. The staff was very knowledgable and polite! This is a top notch day spa- but the prices are very reasonable. I will definitely be back!
April 19, 2007
BEAUTIFUL SPA! GREAT SERVICE!
I loved my experiance at The Sanctuary! The staff was very professional, and the services were absolutely fabulous! As a "spa junkie" I know a good Day Spa! I highly recommend The Sanctuary.
September 13, 2006
I went to this spa hoping to get a pedicure and facial prior to a dinner celebrating my recent marriage. Unfortunately I was only able to schedule the facial on such short notice, but it was wonderful! I was given a foot soak prior to the facial in a very peaceful and nicely decorated room. The staff seemed very knowledgeable and adjusted the service to fit my skin type (I had some break outs due to stress that she didn't want to further aggravate). Not only will I go back the next time I'm in CA, but I plan to order gift certificates for my mother-in-law and sister-in-law for this spa.
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