Customer Reviews for Tranquility Wellness Spa (10)
May 14, 2018
Dont go here!
This was the WORST spa experience I have ever had to endure. It is Mothers day & I planned a 2 hour/each Relaxation massage for my best friend & I, same room. It was loud environment and my therapist didnt know how to do her job. I want to point out I am not a spa novice. I get regular weekly massages. I had Chris(female) therapist. With in 15 minutes I could tell she didn't know what she was doing. She didnt have any proper technique, didn't know the muscle anatomy, attempted to apply some technique and failed, didnt use enough oil, so there was some friction, would just stop & put light pressure with open hand on a part of my body for couple mins, wasn't even able to properly perform stretches. We also didnt get any strawberrys and champagne as advertised for Mothers day. I cut the therapy off and went to complain. They insulted my intelligence by suggesting I may have needed a diff type massage. My friend had no issues with her therapist Maddy(female). Management still made me pay.
September 2, 2015
I am still suffering from ringing in my ears caused by ear candling done at your spa in July of 2005 by an inexperienced employee of yours......What a mistake I made by trusting your spa with this treatment !! No one should ever go to your spa....I contacted you the very next day to inform you of what happen during my treatment....I knew immediately something was wrong.....To bad because NOTHING was wrong with my ears when I entered your spa.... Dianah Butler
February 11, 2012
This was my first time visiting this spa and I will be back. The spa was very clean and relaxing and the service was excellent. I did one of the body wraps and Bella was my technician. She was wonderful! Cant wait to go back!
August 24, 2010
A true spa experience!
I have been to many spas over the years and can honestly say tranquility wellness spa is the best. From the location in the heart of downtown St. Petersburg, the variety of services they offer, beautiful facility, the amazing amenities, and talented staff, tranquility is by far, the best around.
August 19, 2010
I have been to many spas, I was expecting more,poor service , and not to clean, I wont be going back!
Hi DebbiM, We usually get such great reviews, I am taken by surprise by this one. I see that you have written several reviews on local spas and have given all poor reviews except one. As the owner of Tranquility, I am concerned that you had a poor experience at our spa and would appreciate some detail so that we can correct things. We do ask each guest how their spa service was upon checkout and I receive written notes if there are ever any problems. I do not have any notes which match your complaints. If you could provide me that date and time of your visit, which services you had, and what service and cleanliness issues you noticed, I would appreciate the opportunity to address them. Thank you for your feedback, Nancy nancy@TranquilityWellnessSpa.com
April 2, 2010
I have visited this spa several times in the past 4 years ,and I have found the current management to be very accomodating, friendly, and professional. I always feel welcomed by the front desk ,and find the lounge to always have a quiet and warm atmosphere. There are hot teas, spring water, and I have been offered other refreshment as well. Within the last year, I have had the need for therapeutic massage because of an injury, and acutaly switched from my physical therapy group because of the variety and quality of technique I found at his local spa. I have used a variety of their services , peidicures, facials, body scrubs /wraps, relaxation massage .. and they never disappoint.
December 16, 2009
I try to get a massage every month. I've never yet had a bad experience at Tranquity. They been helpful and friendly and when I've tacked on last minute services (an eyebrow wax) they did their best to accommodate me after my already scheduled appointment. Will definitely keep using them.
July 25, 2008
Not what i expected based on previous visits
I have used this spa a few times and always been delighted, but my last visit was perfectly awful! The front desk kept me waiting with no explanation for 20 minutes. I requested a specific therapist when i made the appointment but got a different person...the massage was ok but NOT the quality I expected. Then the nail tech wasn't ready and seemed to imply I was responsible for the schedule being off because i arrived late, which I was not. I wasn't able to enjoy my manicure or pedicure, and no one offered me any refreshments! i found out later that the management had changed...and not for the better! The whole staff attitude seems different.
October 15, 2007
I got an aromatherapy massage here and man was it awesome! All the staff are really friendly and knowledgeable. When I entered the spa I felt the whole city melt away to leave me in this serene paradise.
September 26, 2006
The best place in St. Pete!
I have been going to this wonderful gem for over two years now and was surprised that it has not been reviewed! THIS PLACE IS AWESOME! The staff is professional and very well skilled. The services provided just decadent and the feeling I receive beyond words! If you are visiting the area, you must visit this spa!
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