Customer Reviews for Inner Chi Salon Spa LLC (5)
January 28, 2012
massage & reflexology foot massage
I made an appt for an hour massage and foot reflexogy which I was told would be 30 minutes. I went into the room at 2:15pm and was done at 3:15pm. When I questioned whether the massage was an hour I was told 50 minutes...ok, that's fair, time to undress etc. but what about the additional 30 minutes for the foot reflexology. She incorporated that into the massage. The massage was awesome, but I feel I was charged for more than I got. I was disappointed to say the least. When I questioned the receptionist she said she would ask the masseur?? Whatever....I won't go back nor will I recommend to my friends. Oh....the music from the salon was far too loud and alittle distracting from the tranquil setting in the massage room. I'm not a grump, I promise, but I am fair in reporting good service and bad. Again, the massage was great.
April 26, 2011
Color is Perfect.
Billy Yamaguchi was in the Salon, and though the work was done by one of his licensed interns, Billy himself oversaw the entire process! I couldn't afford to book with Billy for my cut and color. So I signed up for BOB (beauty on a budget) a program where your work is done under his supervision by one of his aspiring interns at about HALF the cost. Very Pleased! Technician used several shades of highlighting to get a stunning result. I'll go back next time and book directly with Jaz, the stylist that did my work this time. I didn't realize they do facials and massage too. Next time.
November 20, 2010
Love my hair
I loved the spa but, I went to wrong place first, I guess they moved...and It was really nice to see how friendly the stafff, actually they had me cracking up. Billy did my hair and it lookks fabulous! My husband thought I looked HOT!!!, it showed later that night ;) I had a great expeirence and I found my new Hair stylist!!
March 30, 2010
Very Nice Spa
Very friendly, great service, a little different experience but worth it. They give special attention to every person that comes through the door.
April 12, 2009
Bad Service and Attitude
First time to Yamaguchi's for spa services, massage and facial. The actual salon is nice inside but LOUD for spa services and the staff is very snooty, I really didn't like the attitude of the staff. The massage and facial were just so-so, not worth the amount I paid with my gift Certificate!! Definitely recommend NOT using them for spa services ever.
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