Customer Reviews for Serenity Spa (3)
July 2, 2013
I received a spa package for my birthday and generally really enjoyed my experience. The massage was perfect, but in my opinion, some of the nail staff acted a little less than professional at times. They had a tendency to talk/gossip amongst themselves while working on clients' hands and feet which was slightly off-putting for me.
December 8, 2012
Most Disrespectful Customer Service!
SO! The most horrible phone service I have ever received from a Spa! I am an avid spa goer, I was calling to schedule an appt ready to get 4 different treatments done, their loss! They offered a special online, was NOT clear and for a difference of a $10 whopping dollars, lost $200. And the icing on the cake, JAMIE hung up the phone on me! Once again, this has never happened in my life. I called back to confirm she hung up the phone on me, it's a shame. I'm from out of town staying at a resort and that is the impression they leave.
March 13, 2012
Best Kept Secret
The Staff at Serenity is so friendly and knowledgeable, I can rest assured each visit will be relaxing and I am well taken care of!
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