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Customer Reviews for Elements Warr Acres, OK-01-003 (1)
September 24, 2012
Find another place to get a massage
I have been to this salon twice times. Each experience has not been positive. You probably are asking why did you back? Well, it is close to my home and I wait for several months hoping that the personnel would change, but it seems they can only hire "airheads." First appointment, I had booked for a hot stone. They had failed to hear the stones and I was asked if I would mind waiting 15 to 20 minutes. I left. They didn't seem too concerned!! No, "please, what can I do?" or "I'm so sorry." Nothing, not even "good bye." Second appointment, the massage was OK, but I had a gift certificate, and the receptionist didn't know what to do with it. She asked me to wait while she called someone. After 25 minutes I was finally able to get out of there. I just tried to make another appointment. First, they hung up on me. I called back and got the fax machine, finally I talked to someone who "had to check, I'm not real sure." No more second chances, even if it is "close to my house."
I am so sorry to hear that. My name is Tobi and I am the owner. I had no idea that you had such a hard time with our studio. For some reason I just got this review or I would have responded sooner. I would like the chance to make your experience better. Please email me at tobibrock@elementsmassage so I can take care of you personally. Sincerely, Tobi Brock/owner
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Elements Warr Acres, OK-01-003
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