Customer Reviews for Purple Orchid Inn Resort and Spa (2)
October 1, 2014
Average Spa in a Gorgeous Setting
Driving to the spa is a lovely experience, since it resides in the middle of wineries and the backdrop is stunning. The buildings that compose the Inn are beautiful and tastefully appointed. The pros: setting, gardens, outside pool and hot tub, front desk and housekeeping personnel were friendly. The cons: it is a spa mainly geared towards people who stay at the Inn. Let me explain.There are two small changing rooms (one for women and another one for men) and ONE co-ed bathroom for all. Within that one toilet there is ONE shower that guest can use... yes, ONE shower only! The massage rooms were nice and so was the waiting area. The aesthetician wasn't that friendly and neither was the massage therapist. Got a smirk or two but no smiles. There seems to be an underlying sense of tension in the staff... When in the room, the therapist tried to "upsell" me the massage to a higher pressure one. Really? So, if you get the aromatherapy, apparently only light pressure is included. I'm not a rookie and have massages several times a year. This was a first for me! The massage is already $100. Owners should reconsider this sales technique. They lost at least one customer, and I didn't even need the extra pressure due to a health condition.
December 20, 2011
Very Enjoyable Experience
The grounds were beautiful and that was almost enough for me to begin to relax. Very friendly and capable staff, attending to my every need. There was no PUSHY sales talk or trying to get me to upgrade or buy more services. The facility itself was spotless. I have a problem using public showers, but I had no qualms about these. I'm sorry i forgot the name of the young lady who gave me the massage. She was very friendly, knowledgeable and attentive to some minor aches and pains I had been experiencing. All in all, an excellent experience.
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Purple Orchid Inn Resort and Spa
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