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Customer Reviews for
Medical Spa at Nova
January 2, 2016
Love this place!!!
I received my very first massage, ever in my life, as a gift about four years ago. I had always felt uncomfortable with the idea of a stranger giving me a massage; not to mention spending that much money on myself, but hey; it was free, so I tried it out! I saw Ken (the magnificent) and had what I can only describe as a mind altering experience! I told myself, this is what I’ve been missing and could not wait to get another.
After trying out a few less expensive places (and being super disappointed), I came back to Ken because he is well worth the extra bucks! He is well-trained in a multitude of different techniques that provide not just rejuvenation, but true healing. I have multiple chronic issues including arthritis, osteoarthritis, and carpel tunnel in my feet, legs, knees, hands, and wrists…and he is able to address them all. Before each massage, Ken asks what issues you have, what areas to concentrate on, and tailors the experience to you. He really listens! He is not offended by changes I wish to make during the massage; ie: harder, softer in some areas, concentrate on this area etc. Most importantly, after a massage with Ken, I don’t needs pain meds for up to two weeks. He’s seriously that good!!! I like the deep tissue, but my favorite is the hot stone massage!!! I have had twenty or more massages at the Med Spa at NOVA and have been thrilled each and every time!!!
The receptionists are friendly and showed me around the bathroom /locker area and the “tranquility room,” which is warm, welcoming, and beautiful with very comfortable sofas. I love that they provide a variety of high quality teas, coffee, and water while you wait or after an especially good massage (and for me) a chance to decompress before I rejoin the real world. I have been going for over four years and I have never been in the tranquility room with more than two other people; usually I am alone, so it’s very peaceful. I have never been kept waiting and even when I was late before, I was still given my full time! They also have a sauna you can use before or after your treatment, showers with multiple jets, clean pre-warmed towels, flip-flops, and warm, very cozy robes! There are neat items to purchase in their lobby to pamper yourself; which I’ll admit to splurging on a few times. Hey, you have to treat yourself every once in a while!!!
I almost don’t want to write this review because I’m scared too many people will get to know about this place and I won’t be able to get in!!! Cannot wait to come back for my next massage at the Medical Spa at NOVA with Ken!
March 27, 2015
I had a wonderful facial and massage at Nova Medical spa. All the staff is very warm and welcoming. Most of the staff has worked at the spa for an extended period of time and it is nice to know that you can expect to see the same therapist, even after a years time. Ken and Tish are amazing and show extreme professionalism concerning their craft. I like this spa because they listen to me. When ever I voiced my concern they do their best to address the problem.
April 7, 2014
Very disappointed in my massage from Sonya. First off, she took me 20 minutes late, which is no big deal to me, but at the end when it ran 20 minutes over, she tried to tell me she gave me an extra 20 minute massage, like I paid for 50 but got 70. She doesn't know I graduated elementary school and can do math. For the most part my massage was me being pet like a dog. There was no pressure, she tried telling me I stand all cockeyed and she would release my hips, which meant me lying on my belly and her holding up my leg... she spent prob 8 minutes on that. then she forgot one side of my back. she spend 10 minutes petting my right back, then told me to roll over... and my left side is the side with the tension bc that's the side I carry my baby on, so that got completely neglected. Then when I flipped over, I think she was attempting pressure points on my neck, which amounted to her barely making skin contact with one finger and holding it, for no lie, about 3 minutes on each side, 4 times. Then she finished with running her fingers over my face. I wouldn't have paid more than $8 for that massage, and that is just being nice.
On a positive note, my friend had Ken for her massage and LOVED him. She came out feeling like a new woma
September 1, 2011
This was my first massage and it was AMAZING. I've had some recent medical issues which is why I picked a Med Spa. I have had some extensive surgery and I needed to feel comfortable that I had the expertise to work on me. I picked the right place. Ken was wonderful and took the time to explain so many things. I booked my next massage right away.
April 14, 2011
Relaxing and Inviting Spa Experience
I really enjoyed my facial at Medical Spa at NOVA. The waiting room was a relaxing Asian-inspired room. I felt comfortable and at ease. Especially nice that they do not accept tips.
February 1, 2011
I've been to this spa a few times.
Each time it was a good experience. I especially LOVE the jetted shower they offer. The masseuses were very professional and made me feel like heaven. I print out the spafinder coupon and go- It was such a good deal! Because it's a medical spa, they don't accept tips. It cut my costs down and made it more affordable yet the service was still exceptional!
June 16, 2010
Combs cost too much?
I had a massage and facial here. The facial was very good. I had planned to shower and go to a meeting afterward - however - there were no amenities provided. When I asked, I was told that other customers took extra amenities and it was too expensive. So there I am with wet, uncombed hair. I had to drive home just to comb my hair!
C'mon Northern Virginia - it's about time someone opened a REAL spa here. If you've ever been to Burke Williams in California - you know what I'm talking about. Huge roman bath-type spas, steam rooms, saunas and real quiet rooms that are just part of the experience, in addition to amenitiy packs, lotions, makeup remover, face creams, hair dryers and curlers, brushes.
Sigh. Maybe I should just relocate.
March 11, 2010
One of the Best Medical Spas I've visited
I received a gift certificate to this spa and although I live in the area I never visited. What a shame I wasted so much time at other spas. This spa has it "ALL". It is a true spa, (no hair & Nails). It has Hydrotherphy, wraps, laser, botox, fillers, massage facials and then I find out they have a workout area, yoga, etc., sauna, steam shower....I could go on and on....and besides receiving the best services I have ever received. THEY DO NOT ACCEPT TIPS>>>>>> THAT IS AN AUTOMATIC 20% SAVINGS RIGHT THERE for a 5 * facility. Patrick, please get me another certificate soon......... Sophia
January 5, 2010
I have enjoyed every experience (facials, massages and laser hair removal) I've had at NOVA Medical Spa. The atmosphere is relaxing, the staff is friendly and the accommodations are plush. I intentionally get there a few minutes before my apoointments just to relax in the waiting room with a cup of tea. I highly recommend this spa for a full beauty day or quick pampering.
November 20, 2009
A 1-hr massage session only lasts 43 minutes.
1hr for them actually means 50 minutes because of "set up" time (???), but it's not even so. I had massaged several times and they consistently cut them short by about 5-7 minutes, and this is done by all massage therapists, so you can tell it's a company policy.
I finally brought this to the manager's attention and they didn't like to hear it. They supposedly ran an investigation but always being skeptical of my argument. At the end the manager called me to tell me they'd give me $20 credit to my account, and no apology.
Needless to say I never went back for a massage there. I used the $20 to get some products and that was the last time they saw me. Do not recommend it.
November 7, 2009
Relaxing & Refreshing
I have been to the NOVA Medical Spa on mutiple occasions for wraps, waxing, and massages when in the NOVA area.
Best experience: I was in NOVA on business one day and had extra time to use. This day the staff was extremely accomodating even when I walked-in to inquire about scheduling a service same-day. The staff even helped me find a service that I would enjoy and fit into my time schedule.
I never want to leave when my service is done as it is so relaxing. I always have a relaxing and refreshing experience at NOVA Medical Spa. I also like the chamomile tea and that they send specials to my email box ;0)
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Please note that this listing is offered as a consumer resource, and is not an endorsement of any particular medical spa or medical or wellness treatment. It's always a good idea to consult with your doctor or other qualified medical service professional before determining which medical spa and services may be right for you. View full disclaimer.