Menu of Services
Laser Hair Removal
Laser Skin Treatments
Laser Spot Removal
Laser Vein Removal
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COMPLEMENTARY AND ALTERNATIVE
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Eyebrow and Lash Tinting
Hair Styling and Care
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Weight Loss Services
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Customer Reviews for
Lazur La Vie Laser Centre and Day Spa
November 20, 2013
Do Not Patronize This Place!
Run away from this business. There is nothing honorable about it. While the interior is lovely what lies inside exists only to take your money and offer sub-standard, unprofessional service.
Alex, the co-owner talks a good game, gets you to buy packages for laser hair removal or facials - but good luck ever getting anyone to answer the phone to make an appointment. They take your credit card upfront and run it through immediately even if your appointment is weeks away.
But my biggest disappointment came when I anxiously went in for my first hair removal appointment (which I had to make by actually going into the salon because no one would answer the phone or return my calls - THAT should have been my first clue, I suppose) and the technician spent less than five minutes painfully running a device over my lip/chin area and then told me I was all done.
When I got home I realized I still had all the unwanted hair I'd gone in with!
Later my laser-experienced daughter told me the technician had forgotten the first step - to shave the area!!
I spent three days trying to get Alex to speak to me about this. She refused to return any of my messages or voice mails. When I happened to get a person on the phone they said they couldn't help me - that I would have to talk to Alex! I tried e-mailing her through the e-mail contact on their website - all e-mails bounced back. Disgusting.
Here's what I did in return. I called my credit card companies and stopped payment on my 6- session laser hair removal series - as well as the facial I'd booked three weeks in advance.
This is the absolute worst run Salon/Spa that I've ever been in....and its a shame because its a beautiful location. The staff is surly and the management is downright dishonest.
Don't buy a long term series of services from them. Given the poor way they treat customers I doubt they'll be in business very long.
October 21, 2013
A Great Spa Experience
I went here a couple of weeks ago for the laser hair removal. I was thoroughly impressed. The staff was friendly and very professional, the spa itself was beautifully furnished and the procedure itself was quick and painless!
I would recommend this place to any one who wants top of the line service and expertise in a charming and beautiful environment. I will definitely be back
May 6, 2013
2 thumbs down
I purchased a groupon for this spa. I called 3 times to schedule an appointment and was told that someone would call me back! I never received a call back. The person answering the phone sounds like pure trash... This is not Not where I want to paying for overpriced "spa" anything! I contacted groupon and was given a credit to my account. I suggest this spa shape up, OR SHIP OUT! This place will never make it in Nyack with this kind of treatment to the consumer. Good luck lazur. I'm thankful that I didn't wast any money there!
February 15, 2013
I purchased a laser hair removal groupon for 6 sessions. It was extremely painful and didn't work at all! I've had other laser done before and I have no hair left. The machine they use at lazur is not effective one bit! It's a laser machine that "anyone" can use! It was a total waste of my money and now I have to start all over again somewhere else! Useless and very disappointing!
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Lazur La Vie Laser Centre and Day Spa
Please note that this listing is offered as a consumer resource, and is not an endorsement of any particular medical spa or medical or wellness treatment. It's always a good idea to consult with your doctor or other qualified medical service professional before determining which medical spa and services may be right for you. View full disclaimer.