Customer Reviews for Village Beauty Lounge (8)
June 9, 2016
WOULD PAY $ TO NEVER COME HERE AGAIN.
If you are looking for the WORST professional and customer service experience, look no further. I came in for a gel manicure yesterday, and within ONE day, my ridiculously overpriced $50 gel manicure CHIPPED. To charge an expensive fee for a good quality service is one thing, but this is just plain stealing. I then walked all the way over to the salon to fix this at 10:00 (their listed hours) only to find it closed. I waited for 40 minutes and no one came. This has truly been the most unprofessional and unpleasant customer and professional service I have ever received. The nail polish quality is clearly not up to par if it chipped after only a day, the fees they charge are exorbitantly overpriced and do not reflect the poor service the customer actually receives, and the salon does not even follow its listed times. Don't waste your time, energy, and money on this!!!!!
June 26, 2014
A Quality Experience!
Let me start off by saying that the staff is very welcoming when I first walked as well as throughout the rest of the experience. When I walked they offer to get me any beverage I would like. I was given as a gift a spa package and gladly was able to experience everything this spa had to offer. The spa was really spacious and clean that it really stood out to me how focused they were that it should always stay that way. I started off with a mani pedi which to say the least was done beautifully, especially when it came to cleaning my cuticles. As for the massage, the masseuse asked me before hand as to what I would like her to work on most. The ambience of the room and the level of relaxation surpassed what is normally expected. I am going to end off by saying that this is not your usual run of the mill spa, I can honestly say I enjoyed this as an experience in it's entirety. The Village Beauty is definitely one of the better spas in New York, I will definitely be back for another experience, not to mention that they are well priced!
May 28, 2014
A great facial and pedicure
my mother and i came in on monday and she had a facial while i got a pedicure . Both treatments were excellent ( my mom is a picky person and she thoroughly enjoyed the facial). I opted for the honey/milk pedicure which was really enjoyable with lots of massage, mask and attention to details.The staff was really attentive and friendly and made sure we were having a great time . will definitely return
May 13, 2014
waste of money and time
The place is filthy, everyone is rude, don't keep appointments. The service is poor and overpriced.
June 16, 2013
I had booked a one hour massage there and had an incredible experience. Good atmosphere, good masseuse and overall very relaxing time.
December 3, 2012
beautiful nail design
I've been getting my nails done religiously for the past 10 years, every week ( every 2 weeks for my pedicure) . I had never tried this salon until today and am so glad I did. My nails have never looked so beautiful. They have this nail artist that made my nails look soo amazingly beautiful that they look like I came out of a magazine ... I asked for a specific design with gradient color and glitters . The place is super clean, and everybody was so friendly. I am definitely a fan. I already recommended it to a friend who was astonished how beautiful my nails looked. I can only speak about Evelyn but it is definitely the best gel manicure I ever got .
October 1, 2012
Glowing skin !
I made an appointment at this local place recommended by a friend. I tend to be skeptical, but my friend highly recommended Virginia for her supposedly amazing facials. Boy, i was so happy i trusted her words. I got a microdermabrasion facial that was absolute bliss. In addition to leaving my skin silky smooth and perfected , the treatment itself was so relaxing. I loved how she massaged my head and neck and felt totally rejuvenated. i was completely wowed by the service and the staff expertise. Will make this a regular visit undoubtedly!
September 28, 2012
Great spa & salon
My daughter and I visited this place earlier this week and we both opted for their green tea pedicure which was just superb . Between scrub, mask and massage , my feet had never felt this good. I loved their electronic massage chairs as well. I am very picky when it comes to cleanliness and I noticed right away that the place was VERY clean. They use individual tool pouches for each clients which made me feel very confident .Lastly, the staff was very friendly and the front desk person even came to make sure we were enjoying our pedis. Overall 5 stars. we will be back
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