Amber Spa

This is a really nice spa. Most of the staff are very nice, qualified and do a great job. My only beef here is that on my numerous occasions to this spa, I have also waited for my appointment which seemed strange since there seemed to be more staff than spa customers. I really don't get mad about the wait, but on more than one occasion when I was taken in later, they ended my service at the scheduled end time-even though I was not taken on time. When your paying an average of $100. for a massage or facial, you want your money's worth. I'm too nice to say anything, but it is really wrong and these professionals should be very aware of the time they spend on you,considering that the customer is being charged for every minute of their time. I'm OK with paying $100. for the 60 minutes of service-but when you only receive 45-50 minutes of that service this is bad.

I emailed Customer Service Who Told Me to Resubmit The Review In Order for My Name to Appear as Anonymous. I don't see where I am supposed to put Anonymous. By Anonymous: For my anniversary, my husband gave me a gift certificate for 2 Hours of Bliss at the Amber Spa, which included a 1 hr. massage and 1 hr. spa pedicure. I had been looking forward to using the gift certificate for some time. I arrived 15 minutes early to the appointment, only to have to wait 35 minutes because the person was running late. That didn't surprise me, since the place doesn't allow time for room changeover in their scheduling. They had water out to drink but you could not tell if the glasses were clean or dirty. I finally got the massage I was waiting for and then it was time for the pedicure. Since the massage ran over, I assumed that the 1 hour spa pedicure would run over too. That was a wrong assumption! The woman rushed through the pedicure so quickly. I think she spent 25 minutes on my feet. It turns out she had another appointment. Now, there is nothing that irks me more than false advertising. I would say save your money and go somewhere else for a pedicure.

For my anniversary, my husband gave me a gift certificate for 2 Hours of Bliss at the Amber Spa, which included a 1 hr. massage and 1 hr. spa pedicure. I had been looking forward to using the gift certificate for some time. I arrived 15 minutes early to the appointment, only to have to wait 35 minutes because the person was running late. That didn't surprise me, since the place doesn't allow time for room changeover in their scheduling. They had water out to drink but you could not tell if the glasses were clean or dirty. I finally got the massage I was waiting for and then it was time for the pedicure. Since the massage ran over, I assumed that the 1 hour spa pedicure would run over too. That was a wrong assumption! The woman rushed through the pedicure so quickly. I think she spent 25 minutes on my feet. It turns out she had another appointment. Now, there is nothing that irks me more than false advertising. I would say save your money and go somewhere else for a pedicure.