Customer Reviews for Sanctuary Day Spa at The Gateway (5)
June 21, 2014
So ridiculous !!! We Went in for a men's haircut and the receptionist said we can get one in 30min, so we came back in next 30 min then she said it will be 10 more minutes. We waited in the lobby for 40 minutes more. The lady came and said that it will be more time than she was expecting... Finally! Thank you for letting us know after waiting over an hour that it will be even more time! This place is so awful even though I, myself enjoyed the hydrotherapy spa ... Never ! Ever again ! It would be nice if they were upfront with their customers but it was horrible customer service. Nice Spa , shame the customer service is truly awful 👎👎👎👎👎
November 4, 2010
Hairstylists are knowledgeable and flexible.
July 25, 2010
I can almost always book an appointment day-off that fits my schedule if I am walking around the mall. I've gone to multiple hairdressers and every single one of them has been wonderful!
May 3, 2010
Can't wait to go back!
I have been looking for a quality day spa in Salt Lake City for some time. This is it! The location at the Gateway Mall is wonderful. The atmosphere is top notch. The services were splendid with lots of added value. My daughter and I arrived and first enjoyed the scented steam room. Then we waited for a short time in the lovely tranquility room with twinkling stars in the ceiling. Our masseuse and aesthetician arrived and gave us a foot soak while they asked questions and told us what would be happening. My daughter loved her facial and felt like the aesthetician took plenty of time educating her. My massage was unique and enjoyable. Both of us had hot steam towels put around our feet during the service. Afterwards, we enjoyed another stint in the steam room. Then, the fabulous showers with three shower heads and our choice of some great shampoo and conditioners. The prices were very reasonable. I will definitely go back next time I am in SLC.
December 14, 2008
Friendly staff, beautiful spa, very relaxing
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Sanctuary Day Spa at The Gateway
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