Customer Reviews for Emerald City Hair Studio (2)
January 19, 2016
Poor customer service
I cannot actually comment on the work they do because they never actually did my lashes. I paid the deposit for a new customer fill went in and was told they all needed to be taken off and put on again due to poor work from previous technician so I agreed and set up another appointment. The day of the next appointment I was almost there when I get a text that they needed to reschedule for later that day so I said okay and went back home, it ended up getting pushed back even further then yet that day. When I did finally go I got there to be told the remover had been left someplace else and that they would yet have to reschedule again so I did for 4 days later. The night before the morning appointment I got a message that it wasn't going to work and we needed to move it again and that they sincerely apologize. I did message back the next morning to reschedule yet again and have not received a reply. So I am just done. I pretty much paid a deposit, drove there several times, but never received any service. Hopefully this isn't normal practice.
Hello Melissa, I'm so sorry to hear that this happened to you--but I think you may have the wrong salon in mind. We have never done Lash-related services at Emerald City, so it is not possible that this occurred here. I do sincerely hope that you have had better experiences during your future salon and spa visits, wherever those may occur.
October 17, 2009
Great place, very relaxing and affordable.
I went and got a massage here from Tony. He made me feel extremely comfortable. He gave me a tore of the SPA and makde me feel very much at home. He went over with all of the different treatments they offer. When he did my massage he also did some basic stretching of my mussells. It was by far one of the best massages I have ever had. This is family owned and operated place and when I called on the phone Tony's mom who booked my appointment not only gave me a next day appointment but did not make me feel like I was crazy for calling so last minute. I will definately go back!!
Load 2 More Reviews +
Rate this Business×
Preview of your Review
Emerald City Hair Studio
Would you visit again?
By submitting a review you agree to our Terms & Conditions
Facilities & Amenities×