Customer Reviews for Hawaiian Experience Spa - Scottsdale (46)
August 21, 2016
Everything got bad
Mike is a overzealous child along with the rest of the staff that atrites weekly. Poorly ran place, I went for over a year and can't take it anymore
April 17, 2016
Transport yourself to Hawaii
This spa is exactly what they say they are, a Hawaiian spa. Everything here is centered around the Polynesian islands and you instantly feel like you've been whisked away. I had an incredible lomi lomi massage, which included lots of oil and long strokes over the body. Definitely not a massage I would recommend for someone who is shy. It does require you to completely undress. But never once did I feel uncomfortable or exposed. I would definitely recommend this spa if you're looking for something different. They offer treatments and an environment that is unparallel to anything else in town.
March 29, 2015
scottsdale Lomi Lomi
The best massage ever. Matt is truly knowledgeable in the area of Lomi Lomi massages.
January 19, 2015
I had another great experience at the Hawaiian Experience Spa. I have had multiple visits with different therapists at both locations in Chandler and Scottsdale and every therapist has been great. I have recently had a couple of appointments with Kaitlyn and she addressed all my problem areas that I asked about and found additional areas that could be addressed. I do a lot of long distance running and have many areas that are overworked. Kaitlyn helped get me ready for my next race and then helped with my recovery at the next appointment.
January 6, 2015
Becca is still the best
I always make sure to circle the date on my calendar when I will be back at Hawaiian Experience Spa. It is one of the best in the valley, and has one of the best therapists in the valley in Becca. She is a terrific therapist -- always makes sure to focus on the areas that you mention prior to the massage, adjusts the pressure accordingly when you ask for lighter or deeper pressure and is completely committed to giving you the best massage possible. Not every therapist does all these things, but Becca takes great pride in what she does. If you have never been to Hawaiian Experience Spa, do yourself a favor and go. You are missing out. Oh, and make sure and ask for Becca.
December 10, 2014
Rebecca is a fantastic!
This is a great SPA and Rebecca(Becca) is absolutely the best Massage Therapist. I go here once or twice a month and would recommend to anyone especially Becca.
October 30, 2014
Becca is the best
I have been a member at Hawaiian Experience Spa for about a year and a half now and I have arrived at the conclusion (it did not take me that long however) that it is the best place in Arizona for massage. It is just fantastic. The desk staff could not be more friendly and helpful, the therapists are all highly trained professionals, both locations (Chandler and Scottsdale) are beautiful and the atmosphere is just what I would expect Hawaii to be like. Recently I saw Becca for my third lomi lomi massage and it was amazing. I never felt more relaxed. The pressure was perfect, she made sure to ask throughout the massage how the pressure was as well as how I was doing, and she was totally focused on giving me the best massage possible. I had not come in for medical reasons, but even the chronic discomfort I experience with TMJ was alleviated with the stretches she did on my neck. Though Becca was recently trained in lomi lomi, you would think she has been doing it for years. Becca is a wonderful therapist and I look forward to scheduling another appointment with her soon. If you have not visited Hawaiian Experience Spa, I recommend booking an appointment today.
October 23, 2014
Wonderful staff and wonderful service
I have been coming toThe Hawaiian Experience Spa almost since it first opened. It has alway been a pleasurable experience and the staff are great. They have many talented therapists. I recently have had some treatments by Leshya. She is very attentive and really listen to your needs. Her techniques is wonderful and I would highly recommend her. The spa visit is always relaxing. They have nice music, snacks and drinks, nice sitting area, and a fabulous shower you can use should you so desire.
September 5, 2014
Kaitlyn to the Rescue!
After my scheduled therapist called in sick (and on my birthday), I was rescheduled to Kaitlyn. She was very professional, and I felt very comfortable as if she had been my therapist before. I was staying at the Phoenician for my birthday weekend, so this was my first time at the Scottsdale location. When I get a different therapist, I can tell how good she is by how she targets my well known knots throughout my back...some are small deep ones and some are golf ball sized. Kaitlyn found all of them and did what she could in the time allotted. What amazed me most was I didn't find out she was a new therapist until after my steam session and upon paying. Not once did I think, "Oh she a newbie."! Kaitlyn get two thumbs up!
August 30, 2014
Best Massage in AZ!
My experience was amazing as usual at Hawaiian Experience Spa. Another fantastic massage from a highly trained, knowledgeable, kind, strong, and friendly therapist. It was my first time with Kaitlyn but she was able to quickly find my problem areas and work on them. I definitely have my favorite therapists and I am looking forward to seeing Kaitlyn again!
July 10, 2014
Great visit, every time
I joined this spa in November 2013 and have received either a massage or facial every month since then. I have never been disappointed. One month I tried a "new therapist" deal with Ieshya and since then, she has been my go-to therapist. She is wonderful! I found my massage therapist. Her technique is intuitive and I always leave feeling that she did exactly what I needed.
July 5, 2014
Everything was amazing:)
I recently discovered this spa. After just one visit, I knew that I was addicted for life. I highly recommend the Lomi Lomi massage by Dennis. I feel fully relaxed and rejuvenated after every massage. Everyone should give this spa a try, I am fully confident that you will 100% enjoy your experience!
August 16, 2013
2 Times the Therapists is 4 times the Experience
My wife and I are members of Hawaiian Experience Spa and try to get by as often as possible. I have had treatments from several of the staff and have never had a poor massage nor anything close to a dull or boring experience. For a little over a year now I have seen only Stacy or Jackie and am always extremely satisfied with any visit. I've always received incredible treatments from either of these ladies, Stacy or Jackie. They have an amazing touch and ability to rejuvenate and/or heal you. I have had the Lomi Lomi massage quite a few times and for me it's a most soothing and relaxing massage, and the ultimate way to escape. One thing I have been wanting to experience is the Double Lomi massage, with two therapists working on you at the same time. I finally tried a 90min "Double Lomi" with Stacy and Jackie. What an indescribable experience! It is a choreographed flood of sensations, that left me with the thought that I was King of the city. Thank you Stacy and Jackie!
July 14, 2013
The atmosphere is wonderful, the massage out of this world!
My wife and I have been members of Hawaiian Experience Spa for four years now. We remain members not so much for the discounts, (which are nice) but the quality of each of the staff and the whole experience. From the atmosphere and snacks in the waiting area to the incredible shower, it really is a mini get away. Originally I came in to help after my back surgery, with radiating pain and stiffness. I've seen many of the staff and they are all well trained and very professional. I have been seeing Stacy G. for over a year now and the sessions have always been excellent. Stacy has many years of professional experience, communicates well with you so you get the kind of treatment you came in for. I mostly see her now to relax and get rid of stress and she does such a great job I swear I doze off at times. Thank you Stacy and H E Spa! Ralph S.
May 29, 2013
First of all, I absolutely love the entire concept of this spa and all the Hawaiian products - it's like a mini-vacation from the time you walk in until the time you leave! I was so impressed with how nice everyone was! I got so lost on my way to the appt. (making me late) and when I called to tell them that, everyone was so helpful and accommodating! As for the massage, let me first just say that I'm a massage addict and before moving I had gone to the same therapist for years because no one else gave me actual relief from my chronic shoulder/neck pain, not just a relaxation massage. Since moving, I can't tell you how many times I've paid for a massage and left feeling like it was a total waste of time and money. But Jackie was amazing and my massage was like 60 minutes of heaven! The pain I walked in with was practically gone afterward, and she gave me some really good stretches I could do in the future. My massage was so good that I signed up for a membership before leaving, something I normally wouldn't do. (BTW, their membership is so reasonably priced and fair it's kind of unbelievable- and awesome). This place is totally worth the half hour drive from my house and I can't wait to go back. I highly recommend it!
May 23, 2013
I would go back to Scottsdale just for another massage here!
This was the best massage experience I have ever had. The staff truly wants you to relax and stay a while. They provide comfy robes and sandals, there is an amazing multi-head shower for after your treatment, and a comfy lounge to have a snack. You must go if you're in the area!
April 28, 2013
Why are you going anywhere else?
I have been a member here for 3 years (at the Scottsdale location) and I would never go anywhere else, especially not the cookie cutter massage places that have turnover and no personality. I originally came to get a medical massage as I was in such extreme pain I could not turn the doorknob to get out of the house, shift gears in the car or turn the wheel, or open a can of soda pop without excruciating pain. After my first visit with Eric Braha, 85% of the pain was gone and I signed up for a membership right on the spot. Now I come for monthly facials with Yvette MacKenzie, and she is the most fantastic aesthetician. All of the therapists and aestheticians are highly trained, and the owners Cathy and Steve are wonderful! The spa offers unique massages you won't find anywhere else, and their membership prices are on par with the cookie cooker nationwide companies. Do try the rainfall shower and you will want to live at this place - I even used it after I had already showered at home 30 minutes earlier just because it's sooooooooo relaxing! Try the lomi lomi or the chocolate massages and you will wonder what you were ever doing at any other place.
March 16, 2013
Nikki was awesome. Totally relaxing and the best massage I ever had. I can't wait until I go back again.
March 14, 2013
A slice of Heaven in Scottsdale
As members of Hawaiian Spa we look forward to our massages each and every month. I had my apt with Linda S who integrated some deep tissue with Lomi and I left, not only feeling relaxed but also invigorated. She was immediately in tune with what my body needed and I look forward to booking my next apt with Linda S. Such a great way to thank our mind, body and souls.
March 12, 2013
The right touch!
"Liz was great. Perfect amount of pressure. I like deep massage and she was very good at applying the maximum pressure."
March 12, 2013
Best Spa in Arizona
"Elizabeth was great. My wife and I came to get massages after we ran the "Kiss Me I'm Irish 17K." I was extremely sore when I came to your spa but the next day I felt 90 percent better. I credit Elizabeth for it."
March 11, 2013
A healing experience at Hawaiian Experience Spa
"Jarid consistently does a great massage. I walk away with less pain and more open space in my body."
February 26, 2013
My boyfriend and I stopped at the Scottsdale location as we were driving across the country. We had the Waimea couplesmassage. We thoroughly enjoyed it. I had a therapist named Jarid and he had Stacy. They were both very professional and made sure each of us received the massage that we wanted. Afterwards we had a shower that was simply amazing. Their shower room has a large over head shower as well as body jets on the wall. It was a great way to wrap up a massage. They offered several different products in the shower to use that all smelled great. We will definitely be back the next time we are in town. We want to try out some of their other services.
February 24, 2013
Authentic "true to the Hawaii" spa!!
"I am a third generation native of Hawaii and found the Hawaiian Experience Spa by chance, on a weekend trip to Scottsdale. I never know if any place with "Hawaiian" in the name is going to be a genuine experience or tacky, cheesy rubbish! I was thrilled to find that this was a "true to the beauty of Hawaii" place with wonderful ancient hula music that really worked in the spa setting, and video that focused on the natural beauty of the islands! My therapist Tony told me how "into it" the owners were -- and I quickly introduced myself to Cathy & Steve who were at the desk! Such great people -- with the island spirit of Aloha in their hearts! I thanked them for an authentic atmosphere and wonderful experience!"
February 16, 2013
Lomi is awesome
Jackie in Chandler was great. Will go again.
February 12, 2013
Amazing spa so relaxing so professional can't wait to return!!!
I had 2 amazing therapist one named Jackie who did my massage and Jennifer who did my facial. My shoulders were so tight from stress and I left feeling so much better and rejuvenated. And my face had a glow after like I had been dipped in the fountain of youth!! It was an awesome experience cant wait to come back!!!."
February 6, 2013
Zach at Hawaiian Experience Spa
"This was one of the best massages I have ever had and I have had many. He listened to my needs and responded appropriately. I was very comfortable and I totally got the theraputic type I was looking for. I feel significantly better today, the day after. It did me a world of good. I cannot wait to have my next massage. Zach is the best. Very knowledge about the body and muscles and really is one of the best massages I have ever had. Looking forward to the next massage."
February 4, 2013
Most wonderful and relaxing facials!
Linda did a fantastic job of back facial, face facial, and butt facial. I could fell asleep on the table. My face felt so hydrated. It was absolutely wonderful!"
January 24, 2013
Love this place!
I love this place! Always a fun visit. Their products/services are unique and love the Hawaiian theme. Stacy did a great job of explaining to me what I could expect from the massage and what it would entail. She did a great job - I was shocked at the number of knots she was able to release from my back/neck/shoulders. I had no idea I was such a mess!
January 14, 2013
"Nikki was very good. She knew what she was doing and the massage was great as usual. I will try to go back to her sometime in the future. I usually have a massage there at least once if not twice a month, it is that good and very beneficial for me. I am so glad i found this place that I have become a Royal Club member. "
January 5, 2013
Linda was very friendly, professional and attentive.
November 27, 2012
Therapist was extremely knowledgeable, made sure I was comfortable with pressure, knows what areas need work without explaining ahead of time. Nice atmosphere. Friendly staff. Whole experience was great.
November 23, 2012
Invigorating and Relaxing
Zach is a very skilled and professional massage therapist. I had the Lomi Lomi massage, full body, minimal draping, and I never felt uncomfortable or overly exposed. He did a great job explaining the massage process - it certainly is different than any other massage I've had! I left feeling both energized and relaxed. I will definitely go back to Zach and Hawaiian Experience Spa for another massage!
November 19, 2012
Stacy is a true professional
I workout, play golf, and sit in front of a computer all day and used to suffer from chronic shoulder bursitis, lower back pain and neck pain. With regular Waikiki (deep tissue lomi) massages from Stacy, I have been pain free for months. Stacy uses a combination of myofascial, deep tissue, and stretching to release tension and increase range of motion. Somehow she knows exactly where the problem spots are without me saying anything! Book in advance because Stacy has regular clients that depend upon her like me!
November 13, 2012
Regardless of the type of massage I choose, it is always a wonderfully relaxing experience. I love the quaint and welcoming feeling I get as soon as you walk in the door. It's like a mini vacation!! Thanks, Steve.
November 11, 2012
Great Experience with Stacy
I've been going to Hawaiian Experience Spa for the past year for massages with Stacy. She is extremely knowledgeable and professional, having helped me regain full motion as I recovered from a shoulder injury. She also helps relieve the stress I tend to carry in my neck and back. Stacy has great intuitive abilities and always seems to know where my trouble spots are and how to heal them. She's a life saver.
November 10, 2012
My favorite place to relax
I've been coming to Hawaiian Experience for a few years now, and every time is always incredible. Generally I'll go with the signature massage, the Lomi Lomi - the first time I tried this, it was something completely different from anything I'd ever experienced. It's the most relaxing massage I've ever had - I was a Massage Envy customer prior, and it's like two different worlds. The spa is very nice - clean and relaxing atmosphere, and everyone is always friendly and helpful. It's a family-owned business, and it really shows - you get a real personal experience. Every therapist I've seen there has been great. Lately I've mostly been seeing Stacy, and she does a fantastic job with the Lomi. She has a warm and tender touch, and keeps me in the moment while at the same time relaxes me almost enough to fall asleep. I highly recommend this place - whether you're looking for stress relief, therapeutic treatments, or just plain relaxation, you'll love it.
November 8, 2012
Hawaiian Experience Spa
Eric Again a great job. Made you work hard this time....but it helped me get rid of all my complaints/systems.
November 7, 2012
Awesome as Always
I've seen Eric several times and he's absolutely the best. He's totally focused on what he does and is a master at making me feel relaxed. Every time I leave I feel so stress-free and that feeling stays with me for days afterwards. Thank you so much! If you're a local I highly recommend the membership - you can't find a better value. Treatments to try: Lomi-Lomi Massage (truly exotic), Maui Relaxation Massage, Body Scrubs, and any facial (their product line is amazing). And don't forget about the waterfall shower - it's a great way to end your treatment!
July 25, 2012
I have had a variety of services at Hawaiian Experience Spa and have thoroughly enjoyed and benefited from the various treatments. The Lomi Lomi massage is truly an exotic experience. The facials are so relaxing it is hard to stay awake for the completion. I like the products used, and it is nice they are available for purchase at a reasonable price. The therapists take the time to find out what your needs are and do an excellent job of addressing those areas. The staff is very friendly and I really felt pampered. The facilities are clean and well maintained. This is one of the few businesses I have recommended to friends. The Hawaiian decor and music is a nice change from other spas I have gone to.
July 21, 2012
Hawaiian Massage Is The Only Way To Go
Ok, I have had lots of massages but NOTHING was like the lomi lomi massage at Hawaiian Experience Day Spa in Scottsdale. It really was unlike anything else. First, you can't be too modest because you are only covered in a small towel. All the important areas are covered and to tell you the truth after about 60 seconds you won't care anymore. My therapist was Steve and I felt totally comfortable. He was very professional, friendly, and really knew what he was doing. I can't go back to a regular massage. The spa is beautiful and looks like a little bit of Hawaii. It is very tastefully decorated and gives you a tropical feeling. The shower I used after my massage was to die for! Everyone was really nice and made me feel at home right away. The membership club is the way to go if you live near the spa. I signed up when I left and can't wait until I come back. Give this spa a try and you won't regret it.
November 30, 2009
my first facial
Thanks to the Hawt on Yelp Week, which allowed me to sample some choice spas at reduced rates, I booked an Ultimate Facial at the Hawaiian Experience Spa. At first, I was afraid of selecting a 90-minute facial; I wasn't sure if my sensitive skin would react well to that much attention. It turned out to be a wonderful experience. Pam C. was the person who did my facial. There were three things I appreciated about her: 1. She described the different products and equipment she was using throughout the process, which was helpful since I had never had a facial before. Terms like "extraction," "high frequency facial machine," and "steamers" held no meaning for me before this day, so I liked that Pam took the time out to explain what she was going to do to my face before doing it. 2. She gave advice that did NOT include pedaling her products. Many times when I go into salons or department stores, I feel uncomfortable with people trying to sell me more than what I came for. I was grateful this didn't happen with Pam. She did encourage me to go "back to the basics" in my skincare regime and stop overdoing it with too many products, but she did not try to sell me the products that were in the store. On the other hand, she did explain the products that she was using and notified me which ones were sold at the spa. I liked having the information without feeling obligated. 3. She made it a point to make sure I felt comfortable. As someone new to the scene of unmanageable breakouts, I certainly didn't feel confident sitting in a chair while a bright light magnified the problems going on with my skin. Pam helped me get to the point where I actually enjoyed the facial. She checked my satisfaction with the temperature of the room, gave me a relaxing foot and hand massage while masks dried on my face, and had a soothing style of interacting. When she used the high frequency machine, she checked the strength of the zapping repeatedly to make sure that it was at a level with which I was comfortable. One month later, I have already scheduled an appointment to see her again. Also, one good thing about the spa itself is its email deals. I'm not accustomed to paying for spa treatments, so it helps to receive discounts. Upon leaving my facial, I was informed that I could get a 30% reduced rate if I booked another treatment within the next month (I did). During this past month, they also sent me emails for holiday and birthday discounts, and I took advantage of these too. Now, I have my next three months of facials paid for, and they're all at reduced rates.
July 12, 2009
I have been there several times and I finally decided that I need to write a review! Every time I go there my "Hawaiian" experience is always amazing. There seems to be a great level of consistency in their therapists. Unlike at some of the other places I have visited, all of them seem to be well trained and are consistently available. I won $500 in SpaFinder's Gift Certificates a few months back and out of all the places around this spa seems to be the best value.....and its Hawaiian!
December 16, 2008
Very unique and very nice day spa
Everything in the spa is so much different then your regular boring spa and really looks like a little piece of Hawaii. The whole atmosphere is just relaxing, which is a great start to a massage. I had an organic coffee body scrub from Hawaii followed by a full body massage. The scrub made my skin feel incredible and the shower they have to rinse the scrub off in is to die for. I have to put one of those in my house! The massage therapist was very professional, attentive, friendly, and skilled. I wanted a relaxing massage and that is exactly what I got. Not too deep, but not too light either. The therapist did not keep talking to me (I hate that) except to check in a couple of times to make sure the pressure was ok, etc. The price was well worth the treatment. I joined their membership program (you don't have to join) and got a discount on that treatment and on all the future ones. The owner, Cathy, works the front desk and makes sure everything is perfect. Her husband is a massage therapist (I had someone different) and I think that really helps them understand the client's needs so everything can be just right. Hawaiian Experience Day Spa gets my A+++ highest recommendation.
December 3, 2008
Best Massage Ever - Wonderful Day Spa
My wife and I had a fantastic experience at this spa. It is impeccably clean and very tastefully decorated with Hawaiian décor. The staff was the friendliest I have encountered at any spa and our massage therapists were very knowledgeable and gave wonderful massages. I had the best massage in 20 years at this spa. I had the Hawaiian Lomi Lomi and she had a therapeutic massage for her back. The Lomi Lomi was not exactly what I expected. It is done on the whole body at once and I thought it was going to be like a Swedish massage that went from head to toe. Actually there was much more to it then that. It was deep but not painful in any way. Every muscle in my body felt more connected the way they massaged from head to toe with long continuous strokes. It seemed to be quite a work out for the therapist as she moved all around the table during the massage. I really have never experienced anything like it. I don’t know if I can go back to a regular massage again. My wife saw one of the owners, Steve, and had a therapeutic massage to combine relaxation with back pain relief. My wife is a nurse and was very impressed with Steve’s level of medical knowledge. She said he knew every detail of every muscle he worked on and discussed various exercises and stretches she could do to help with her problem. The massage made her back feel better then it had in months and she left very relaxed as well. We highly recommend this spa because it is a nice fun place and more importantly, is very focused on providing high quality therapy in their massages. We also enjoyed the complimentary fruit and snacks that they have out on the tike bar in the lounge!
July 8, 2008
Excellent Service and Amazing Treatments!
I must say I love this place! I have been to literally dozens of day spas and hotel spas over the past couple years and I had the best experience at Healing Touch. Ellen the massage therapist is AWESOME. She addresses my needs and gives a great massage. She even did research between two of my appointments to see how to better address my super-tight back. What service! The monthly membership is extremely affordable and definitely worth the price. The quality of massage is worth much more than $39. The decor is so cute and extremely well done. You can tell no expense was spared in putting together this clever day spa. I can't wait to try their diverse treatment offerings. The owners have been in there every time I have come in for treatment and the honestly care about their clients. Thank you so much!
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