Customer Service

Notice to Our Customers

Spafinder is committed to the safety of our customers, employees and the wellness community at large. To help stem the speed of the current outbreak, we are changing operations to allow as many of our Customer Service team members to work remotely as possible. This change may result in longer-than-normal hold times. To better help us help you, please use the forms below whenever possible to assure an orderly and expedient response.

We appreciate your patience and look forward to serving you now and in the future.

Check Balance/Transactions

Pick the type of Spafinder Gift Card you’re holding; then follow the instructions to get your card’s balance.

Convert Happy Card To Spafinder Card

To use a Happy Lady, Happy Bride or Happy Beauty card at a Spafinder location, click this link. Choose any dollar amount between $25 and $500 U.S., add to cart and proceed to checkout.

Gift Cardholders Assistance

If you have questions about a gift card you possess, please click here to send us a note, and we will respond promptly.

Multi-Use Card

If you have a Multi-Use card, and you wish to speak to a specialist, you may phone us at 855-521-1743.

Single-Use Card

For issues with your Single-Use card, access our Interactive Voice Recording at 800-255-7727.

Customer Support business hours are 10 a.m. to 11 p.m. ET, 7 days a week.

Corporate Gift Cards

For inquiries regarding Corporate Gift Card orders, or about existing orders, please contact Corporate Gift Cards.

Find a Spa or Wellness Business in Your Area

If you’re looking for a location near you that accepts a Spafinder card, please use our Search tool and be sure that the merchant you choose accepts the Spafinder card you hold. Look for the “Accepts” checkmark: Technical Issues

 If you are experiencing technical problems with, please send an inquiry below.

Customer Service Inquiries

Business Partner

Want to join the Spafinder Network where thousands of gift card holders and gift card givers come every day? Find out how you can attract valuable new customers with the gift card that makes Spa-ing fun and easy. Learn More Here.

If you’re already a Spafinder Partner, and you have a question, contact us through your Partner Portal “Help” link for immediate service, or write us here and we’ll respond promptly:

Partner Inquiries

Media Requests

Our address:
C/O Blackhawk Network
10615 Professional Circle, Suite 102
Reno, Nevada, 89521

For media inquiries or to submit press releases or other industry information, please contact us via this form: