Customer Service

Please contact us with any questions via the phone numbers or emails here. Your inquiry will be immediately routed to the appropriate Spafinder representative, who will respond as soon as possible.

Promotional Card Balance
You may obtain a Spafinder Promotional Card balance by clicking here. Spafinder Promotional Card is issued by MetaBank®, Member FDIC.

Convert Happy Card To Spafinder Card
To use a Happy Lady, Happy Bride or Happy Beauty card at a Spafinder location, click this link. Choose any dollar amount between $25 and $500 U.S., add to cart and proceed to checkout.

Gift Cards
Please have your order number ready.
If you have questions regarding an existing order or would like to track your package, please submit a request by going to our Contact Us page or call 1-800.255.7727 from 7:00 a.m. until 11:00 p.m. EST. If you have a gift card number or order number, please be sure to have it available so we may better assist you.

Corporate Gift Cards
For inquiries regarding Corporate Gift Card orders, or about existing orders, please contact Corporate Gift Cards.

Find a Spa or Wellness Business in Your Area
To locate a spa or wellness business in your area where you can redeem a Spafinder Gift Card, please visit or call 800-255-7727. Technical Issues
If you are experiencing technical problems with the Spafinder website,, please send an inquiry to Expect email responses Monday - Friday, 9 a.m. – 6 p.m. ET, or on the next business day.

Business Partner
Have a question or comment? Please contact us by emailing Expect email responses Monday - Friday, 9 a.m. – 6 p.m. ET. To speak with a Customer & Partner Solutions Representative, call us at 1-866-569-0449.

If you are a spa/wellness owner or representative and are interested in becoming a Spafinder partner, please click here.

Spafinder iPhone, iPod Touch, or iPad Application
If you have issues or feedback regarding our Apple iPhone, iPod Touch or iPad application, please contact us at You may also contact us by phone at 1-866-569-0449.