Customer Service

Please contact us with any questions via the phone numbers or emails here. Your inquiry will be immediately routed to the appropriate Spafinder representative, who will respond as soon as possible.

Promotional Card Balance
You may obtain a Spafinder Promotional Card balance by clicking here. Spafinder Promotional Card is issued by MetaBank®, Member FDIC.

Gift Cards
Please have your order number ready.
If you would like to track your package, or have any questions regarding your order, please email or phone 1-855-963-2665 from 9:00 a.m. until 9:00 p.m. EST. If you have a gift card number or order number, please be sure to have it available so we may better assist you. This includes Spafinder Promotional Cards issued by MetaBank®, Member FDIC.

Corporate Gift Cards
For inquiries regarding Corporate Gift Card orders, or about existing orders, please contact Corporate Gift Cards.

Find a Spa or Wellness Business in Your Area
To locate a spa or wellness business in your area where you can redeem a Spafinder Wellness 365™ Gift Card, or to check the balance on your Spafinder Gift Card, please call 844.213.7106. Representatives are available from 7:30 am until 11:00 pm EST. Technical Issues
If you are experiencing technical problems with the Spafinder website,, please send an inquiry to Expect email responses Monday - Friday, 9 a.m. – 6 p.m. ET, or on the next business day.

Business Partner
Have a question or comment? Please contact us by emailing Expect email responses Monday - Friday, 9 a.m. – 6 p.m. ET. To speak with a Customer & Partner Solutions Representative, call us at 1-866-569-0449.

If you are a spa/wellness owner or representative and are interested in becoming a Spafinder partner, please click here.

Spafinder iPhone, iPod Touch, or iPad Application
If you have issues or feedback regarding our Apple iPhone, iPod Touch or iPad application, please contact us at You may also contact us by phone at 1-866-569-0449.