About Karma Salon & Spa
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Karma Salon & Spa
Address & Info
96 North Beverwyck Road,
Lake Hiawatha, NJ 07034
Lake Hiawatha, NJ 07034
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FACILITIES & AMENITIES
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Mommy and Baby
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Customer Reviews for Karma Salon & Spa (21)
April 9, 2014
CLG Color Challenge
After only several years of coloring my hair with a few different colorists around NYC and never feeling quite satisfied, I decided to try someplace new. Throughout 2013 during other services at Karma, I spent some time observing the staff to determine whether I would feel confident attempting coloring my hair with someone new yet again I was already happy with the cleanliness and pleasant atmosphere as well as the professional quality of the staff and knew that they use one of the best hair product lines available. So for the holidays, I brought a new can of black cherry soda with me and poured it into a glass, then held it in shadow and in sunlight to demonstrate the color changes. Alex was able to capture the subtle effervescence, and I have received numerous compliments on how luscious and healthy my hair looks and what a fabulous color it is. I am now going to touch up my roots and look forward to a long relationship with Alex. With her outstanding skills and superb customer service, anyone can find their right color!
May 29, 2013
If i could give -stars i would -- SHOULD BE SHUT DOWN!!!!
Well, two of my friends and i bought the groupon for 30 min facial, 30 min massage and a blow out. We had a 4:30 appt that we booked about 2 mo ago. My friend called bc we hit stand still traffic and said we would be about 30 mins late. The woman on the phone said that wasnt a problem, she didnt get her name. When we arrived two of the girls were sitting in the bench outside smoking right by the front door... Which i am a smoker but i thought that was pretty unprofessional that they would do it right by the front door. When we walked in... There was one woman getting her hair cut. The place was dark and unwelcoming. The receptionist also had a pack of cigarettes on the front desk. She was also very cold " do you have an appointment" no hello, welcome no how are you... When we told her we had called she responded with " no no no, i dont have time for that" then told us "someone" told her we said we would be a few mins late and that someone would have to give up their massage. My one friend is very sweet and felt bad that we drove AN HOUR and that the person driving had to hire a babysitter... And said she would give hers up. That's unacceptable. We paid for services and instead of trying to either break it up do half today half on another or even apologizing that the employee clearly gave us mis information when we called... She just said no. With an attitude... Very rude very cold!!!! Three employees standing around and you couldn't help us out? Anyway, by this time we left bc we were so angry!! My friend called and had to argue with the receptionist to speak with the owner.... Who wasnt much nicer. After 10-15 mins on the phone, she said she didn't want us back.... Why you ask? Because we called her out on poor service, let me not forget to mention she also had a very foul mouth!! We were forced to call groupon and request a refund.
May 4, 2013
Dirty salon and non- paid staff members do not support this
I have never in my life been to a salon that used dirty towels on customers when they were short on towels because of the lack of help they have no one is doig them so they run out. Maybe if the owners cared enough about cleanliness they would actually pay there employees to clean so that they would care enough but instead no one is paid there. Those owners don't tell u that there mandatory tips is there employees paycheck plus no one cleans the make up I'm surprised no one has gotten a skin rash from it. Also I over heard an employee of having ring worm and that person was not sent home instead was still massaging clients potentially infecting them. This place is a disaster and if u go here your only promoting them to not pay there employees when these people work very hard and if u want a clean salon hire an assistant! I wouldn't want someone else's dirty towel used to dry my hair good job karma
August 23, 2012
Thank you Alex for a job well done. Probably the most thorough pedicure I have ever had. Very pleased!
July 15, 2012
dont waste your time
purchased a groupon and decided to give this salon a try. the blowout was very nice, but not worth the regular price of $45 without a haircut. the gel manicure was a disaster. the manicure consisted of filing my nails, washing my hands, and applying the gel pollish in about 5 minutes. when i got home there were bubbles on 3 of my nails, and the polish did not even reach the sides of any of my nails. it began chipping away in only 3 days. my 10 year old daughter could have done a better job. very disappointed.
June 1, 2012
My kids gave me a package by Groupon for this salon and they treated me like a 2nd class citizen. I waited 30 minutes to be taken to the spa section. The package was for a facial, massage, makeup and blow dry. The facial was a clean up and moisturizer and the massage was a neck rub. After 2 hours I decided to reschedule the makeup and blow dry but their policy does not allow it so I had to forfeit. Awful place
March 28, 2012
They expanded the salon since my 1st visit, it is beautiful. I love the atmosphere and I have never seen pedicure stations like this! One of the owners reached out to me personally and offered me a complimentary service because she believed my 1st visit was not up to par and they had gotten rid of that particular employee. That was so nice of her and I took her up on her offer. I plan to return again in the future. Thank you Karma!
November 12, 2011
I found out about the salon through a promotion at my work. I went with a friend to get pedicures and also a second time to get massages. The girls did a great job on our toes! (Alex & Emily) The section where you get the pedicures is so cute! Also the massage was amazing! (Alex) We were so pleased with everything! The entire salon is gorgeously decorated, all of the girls are so nice and welcoming when you walk in! They remembered us the second we walked in which was really great, it's the small things like that, that really make you want keep going there! I can't wait to book another appointment!
October 15, 2011
TERRIBLE EXPERIENCE! A DAY FROM HELL!
This was the worst mani/pedi experience. I could have done a better job myself. The staff is very inexperienced and did extremely poor job. Also, be aware of additional cost for gel nail polish for manicure; they dont tell you up front how much it is for the gel manicure; so you will be paying a lot of money for a terrible job. MIS-ADVERTISEMENT! and the owner of this spa yells back at "unhappy" customers. A training for owner MARA on how to run business/deal with customers could have helped. They are overbooked and rushing through and dont pay attention to their quality. They made me pay extra for manicure, although they never told me up front what the cost is gonna be. I would not recommend going to this place - they need to get some better management in there and concentrate on quality not quantity of clients per day! I will end up going to another place next day to have my manicure fixed and they made me pay for a terrible job. Owner MARA has no respect for her clients. DO NOT yell at the customers if they sound unhappy; under no circumstances you can yell at customers no matter how pissed off they are; and if you have a little BBB poster on your desk, why dont you just treat customers they should be treated!!!
August 13, 2011
I only came across Karma on Spa Finder because it is the only place in my area that takes the gift cards. I am glad I found it because I have had nothing but a great experience. The staff is nice and very accomodating. I had called one time because I was running late due to traffic and they had no problem with it and told me to take my time. I have been there a few times and will definitely be going back. Thanks ladies for a nice experience! ~Michele E.
August 1, 2011
I bought the Keratin Express and Pedi for $40 on Groupon. I looked at the website before I bought the deal since I had never been there before. Their website looked nice and was hoping the experience would a good one. I'm always a little skeptical when going to a new salon. I must say, I was pleasantly surprised. The decor is beautiful and definitely relaxing. I was greeted immediately and was told to have a seat. within 5 minutes I was called back to have my hair washed. I was offered a beverage and magazines while my hair was being treated. Mara, who I believe is the owner (or partner) worked on me. She was extremely polite and seemed genuine. When asked, she explained the various services the salon offers and made a few suggestions based on my hair type. My hair came out amazing and I'm happy I gave this salon a try. I will definitely be back. I must say that I don't agree one bit with those who wrote a bad review. I just think they are customers who are never satisfied. Trust me and give Karma Salon a try. I doubt you will disappointed.
July 29, 2011
Please keep your attitiude aside staff members!
I dont like this spa at all. i bought a groupon. i took an appointment before visiting. due to the traffic in my area i was just late by 5 min.. just 5 min. Staff told that i am late and i have to reschedule. I have rescheduled and went back home in vain. when i came back for pedicure, they have me seated for 15 min. the staff member who took care of me was so rude. she didnt responded well. she was not concentrating on what she is doing but she cared always was about time. she did my manicure and pedicure very bad.i hate the way it was done.at last the most imp thing is when i was leaving she demanded a gratitude. (i think gratitude is what we give when we like the service provided... tips). i just have enough cash so thought of paying by CC. but they didnt accept it. the staff member demanded 18% gratitude. so ladies please beware that keep enough cash and remember 18%. goupon doesn't say any where % of gratitude is must....
May 5, 2011
I first came to this salon because of a Groupon I had purchased. The pedicure stations are beautiful. Leather club chair atop granite. Very comfortable. The sinks don't have whirlpool jets to keep it more sanitary. Basically no fungus. Before she began she offered me coffee, tea, water or wine. Being it was 6:00, I chose wine. She then began the pedicure. They make all of their own organic scrubs there which was very impressive. She asked me if I wanted lemon or lime for my " margarita" pedicure and proceded to slice the fresh lime right in front of me. The massage was not rushed. When she got to the hot stone massage, I loved the fact that she stopped when the stones started to cool. My polish was perfect. Oh and they clean under your nails. That's a huge plus in my book. My manicure was great too. The staff seem to get along very well. The atmosphere is very welcoming and resembles a library. I had such a pleasant experience that I booked another appointment along with an organic holistic facial. I will be back!
May 3, 2011
I found out about this place through groupon and paid $30 for a mani, pedi and hot stone hand and foot massage. I could've done a better job myself and $30 in my opinion was too much for the level of service provided. The girl was friendly but she had very long fake nails that seemed to get in the way of doing a mani/pedi and the so called hot stone massage was more annoying than relaxing. The pedi chairs are uncomfortable and the entire place seemed filthy.
April 25, 2011
The Karma Experience
The Karma Salon & Spa is just that, an experience. The moment you open the door and step inside you know that it is not your old Beauty Parlor. The decor and atmosphere are fabulous! I have been a client there since they first opened and I can say that I've never felt so pampered. The staff are knowledgeable, professional and the 2 young women that own this Salon & Spa have a place that they can be very proud of! PhyllisO
April 19, 2011
Felt like I went to a beauty school to have a discounted service
My sister and I went to this spa to have a pedicure and mani. I must say the interior was very impressive but that was about it. The staff was inexperienced and did a very poor job. The polish on my sisters manicure was put on so thick she had to remove it the next day becuase it was a complete mess. The manicure never fully drive - this was after having quick dry drops and being under the fans for nearly a half hour. They were running out of product and sharing bottles of nail polish remover, and base coat between 4 nail techs. They completely ran out of top coat and use base instead. For a $60 pedi/mani i expect better products that Avon Natural lotion - which is what they were using. I would not recommend going to this place - they need to get some better management in there.
April 17, 2011
MY ESCAPE FROM REALITY!!
LOOKING FOR A QUICK ESCAPE WAS MY MISSION HERE AT KARMA ON FRIDAY THE 15TH. HAVEN'T BEEN IN FOR AWHILE DUE TO UNEMPLOYMENT, I FELT IT WAS WAY OVERDUE FOR MY HAIR TO HAVE SOME TLC. TONY, WHO'S BEEN DOING MY HAIR FOR OVER 15YRS IS EMPLOYED HERE. SO FOR ME THE DRIVE FROM CLIFTON IS WELL WORTH THE TRIP. I'M ONE OF THOSE WHO CAN'T SIT STILL BUT THE MASTER KNOWS THE FACE AND PUTS TOGETHER THE LOOK I NEED!!! THE SALON/SPA HAS ALL THE PERKS YOU CAN DESIRE FOR A DAY. THE LAST TIME I WAS THERE, THEY WERE STILL REMODELING THE SECOND HALF OF THE SALON WHICH IS NOW DONE AND VERY INVITING FOR ANY WOMAN WHO WANTS TO ESCAPE AND HAVE THAT SPECIAL DAY!!!! THE EMPLOYEES AND THE OWNERS ARE JUST WONDERFUL AND FRIENDLY. THE ATMOSPHERE HAS ALWAYS BEEN PLEASANT AND I LOVE WHAT RACHEL AND MARA HAVE DONE TO THE SALON!!! HATS OFF TO U GUYS. IT HAS STYLE AND A SENSE OF DOWN TO EARTH HOSPITALITY!!!! U KNOW HAVING A DAY THERE WITH EITHER COFFEE OR WINE MAKES ME FEEL REJUVINATED AND THANKFUL THAT I HAVE A PLACE TO COME TO TO RELEASE SOME OF MY STRESS!!!! THANK U ALL!!!!!!!!!!!!!!
April 16, 2011
There is no place like home
I was looking for a new salon about a year ago and wanted to find a place where I could go to have my hair done with all the extras.. I tried other places that call themselves "Spa's" but was not happy until I walked into Karma Spa. Warm and friendly, experienced and top notch, I was immediatly comfortable. A full service salon,that gave me all the attention I wanted. I met Mara, who is one of the owners, and was impressed with her creative eye. She suggested a hair style that I was not so sure about....but it was a hit. Everyone at work commented on the color and style. I don't usually write reviews but have been so happy with this Spa, I just wanted to tell everyone. I am sure if you go there once....you will understand what I mean.
April 15, 2011
What a delight!
I have been to Karma several times and have always been plesed. Its a beauitful salon-- warm decor and very trendy! My stylist, Mara always makes me feel welcome when she sees me and is a great stylist. She knows what cuts look good on each person. I'm never afraid to put my hair in Mara's hands. I have had other services ( waxings and maanicures) and the staff is always very friendly and warm. I don't think you will be disappointed! It's North Beverwyck's prize! And the coffee they serve is delish!
February 16, 2011
karma is a *****
when i booked my appointment it was for high/low lights. when i showed up the atmosphere was beautiful. though i was greeted not so friendly, wasn't offered coffee or water or a magazine. when the girl asked what i wanted done with my hair i showed her a picture of the colors i wanted in my hair. she said she loves pictures and could make my hair exactly like the girl in the photo. i knew this would not be possible but the basic idea was what i was looking for. the colors were light brown and medium blonde. i told the girl that i did not want any carmel color in my hair at all. it makes my skin look too green. well when she finished i couldn't tell at the time because the lighting was poor but when i got home i realized that my hair was almost all carmel highlights. talk about dated. i figured her coloring would make up for her awful service not saying a word to me and only talking to her co workers. when it came to the end she talked me into a keratin treatment for shine. i agreed being it waas only $40 but as soon as i washed my hair it was back to my regular texture and slight frizz. i could have gone with out the treatment. because a good stylist will always have you leaving with shiny hair. i would not go back or recomend.
September 6, 2009
Best kept secret in northern NJ
Spent a day of beauty at Karma - had the works, hair cut, color, manicure, pedicure, facial. Soothing and relaxing atmosphere, professional and trendy! I'll be sure to treat myself again, soon!
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