• Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa
  • Faina European Day Spa

About Faina European Day Spa

Faina European Day Spa is located in Manhattan's Midtown West neighborhood in New York City. The Spa offers a full array of services, Restoring Beauty, Energy & Health with Nature and Technology. Services include a variety of massages and body treatments, 16 different facials, hand and foot treatments, and waxing. Spa also offers a variety of Day Spa Packages: for Men, Women, Teens, Brides and Couples. Gift certificates can be purchased for all occasions. Spa offers Seasonal Spa Deals. Couples will want to indulge in the spa's popular couple's packages like the Couple's Retreat, which features a steam shower, body scrub, a European body massage, a deep-pore cleansing facial for two, and champagne and chocolate. The spa was awarded "The Best of City Search" 2009 and "The Best Massage and Facials in New York City" by “Time Out New York” in 2010. Faina has been featured in national publications such as “Vogue”, the “New York Times”, “New York magazine”, and on national television stations such as “CBS” and “NBC”. Faina European Spa truly offers you a private retreat in the heart of Manhattan on 57th Street.

Faina European Day Spa

Address & Info
Faina European Day Spa
315 West 57th Street (Second entrance 330 West 58th Street), Suite 402
New York City, NY 10019
United States
Get Directions
Accepts Spafinder Gift Cards
Hours of Operation
Mon: 10am  -  8pm Tues: 10am  -  8pm Wed: 10am  -  8pm Thu: 10am  -  8pm Fri: 10am  -  8pm Sat: 9am  -  7pm Sun: 10am  -  6pm
Contact Info
Contact Us

212-245-6557; 212-245-0499; 212-245-0568

http://www.fainaeur...
 
Accepts Spafinder Gift Cards
Contact Info
Contact Us

212-245-6557; 212-245-0499; 212-245-0568

http://www.fainaeur...
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Did you know that you can use Spafinder Wellness 365 Gift Cards to book online?
BODY SERVICES
The Grape Peel Wrap The Grape Peel Wrap
60 min
$100
Seaweed Active Body Treatments Seaweed Active Body Treatments
50 min
$90
Sea Glo Sea Glo
30 min
$70
Purifying Body Treatment Purifying Body Treatment
90 min
$145
Peppermint Sea Salt Body Scrub Peppermint Sea Salt Body Scrub
30 min
$70
Lavender Body Scrub Lavender Body Scrub
30 min
$70
Dead Sea Mud Wrap Dead Sea Mud Wrap
60 min
$90
Cranberry Body Scrub Cranberry Body Scrub
25 min
$70
Couples champagne body scrub Couples champagne body scrub
30 min
$150
Couples Body Scrub Couples Body Scrub
30 min
$130
Chocolate Scrub Chocolate Scrub
30 min
$70
Chocolate Raspberry Body Scrub Chocolate Raspberry Body Scrub
30 min
$75
Champagne & Rose Body Scrub Champagne & Rose Body Scrub
30 min
$75
Brown Sugar Vanilla Polish Brown Sugar Vanilla Polish
30 min
$70
Body Polish and Body Massage Body Polish and Body Massage
60 min
$130
Body Micro-dermabrasion Body Micro-dermabrasion
60 min
$220
Back Purifier Back Purifier
60 min
$105
Anti Cellulite Wrap with Aromatherapy Anti Cellulite Wrap with Aromatherapy
60 min
$119
Load All 18 Body Services +
EYE LASHES
Eye Lashes Tinting Eye Lashes Tinting
30 min
$35
Load All 1 Eye Lashes +
EYEBROWS
Eyebrow Tinting Eyebrow Tinting
30 min
$17
Load All 1 Eyebrows +
FACIALS
Ultimate Relaxation Facial Package Only Ultimate Relaxation Facial Package Only
90 min
$215
The Oxygen Steamless Facial The Oxygen Steamless Facial
75 min
$130
The Champagne Facial The Champagne Facial
75 min
$120
Summer Hydrating Facial Summer Hydrating Facial
70 min
$79
Summer Anti-Oxidant Facial Summer Anti-Oxidant Facial
50 min
$69
Spa Facial Spa Facial
45 min
$85
Seaweed Mud-Paraffin Facial Treatment Seaweed Mud-Paraffin Facial Treatment
20 min
$65
Seaweed Mud-Paraffin Facial Seaweed Mud-Paraffin Facial
75 min
$135
Sal-Ex Salicylic Acid Peel Treatment Sal-Ex Salicylic Acid Peel Treatment
30 min
$75
Pineapple Papaya Exfoliating Treatment Pineapple Papaya Exfoliating Treatment
30 min
$35
Phytopeel Treatment Phytopeel Treatment
15 min
$35
Package Only Hydra Radiance Facial Package Only Hydra Radiance Facial
45 min
$85
Organic Restorative Facial Eminence Organic Restorative Facial Eminence
70 min
$139
Organic B-Purely Ageless Facial Organic B-Purely Ageless Facial
80 min
$159
Non Surgical Face Lift Non Surgical Face Lift
60 min
$125
Microdermabrasion Treatment Microdermabrasion Treatment
60 min
$220
Microdermabrasion Treatment Microdermabrasion Treatment
30 min
$120
Microdermabrasion & Non Surgical Face... Microdermabrasion & Non Surgical Face Lift
100 min
$245
Men's Spa Facial Men's Spa Facial
45 min
$85
Men's Oxygen Steamless Facial Men's Oxygen Steamless Facial
75 min
$130
Men's Non Surgical Face Lift Men's Non Surgical Face Lift
60 min
$125
Men's Microdermbrasion Facial Treatment Men's Microdermbrasion Facial Treatment
60 min
$220
Men's Grooming Facial Men's Grooming Facial
75 min
$125
Men's European Deep Pore Cleansing Fa... Men's European Deep Pore Cleansing Facial
60 min
$99
Men's European Clarifying Facial Men's European Clarifying Facial
75 min
$129
Men's Collagen 02 Eye Treatment Men's Collagen 02 Eye Treatment
15 min
$30
Men's Boto-Derm Anti-Aging Facial wit... Men's Boto-Derm Anti-Aging Facial with Peptide
90 min
$149
Luxurious Facial Luxurious Facial
75 min
$125
Herbal Peeling Treatment Herbal Peeling Treatment
15 min
$20
Glycolic Acid Treatment and Exfoliati... Glycolic Acid Treatment and Exfoliation mask
30 min
$75
Four Layer Face Treatment Four Layer Face Treatment
30 min
$69
Express Facial Express Facial
30 min
$70
European Deep Pore Cleansing Facial European Deep Pore Cleansing Facial
60 min
$99
European Clarifying Facial European Clarifying Facial
75 min
$129
Enzyme Peeling Treatment Enzyme Peeling Treatment
20 min
$30
Ear Candling Ear Candling
30 min
$60
Decadent Duet of Pumpkin & Chocolate Decadent Duet of Pumpkin & Chocolate
25 min
$75
C-Weed Multiderm Facial C-Weed Multiderm Facial
80 min
$149
Couples Spa Facial Couples Spa Facial
45 min
$170
Couples Deep Pore Cleansing Facial Couples Deep Pore Cleansing Facial
60 min
$200
Collagen Thermo-Mineral Four Layer Fa... Collagen Thermo-Mineral Four Layer Facial
90 min
$168
Collagen 02 Treatment Collagen 02 Treatment
30 min
$69
Collagen 02 Eye Treatment Collagen 02 Eye Treatment
15 min
$30
Collagen 02 Age Defying Facial Collagen 02 Age Defying Facial
80 min
$159
Chocolate Modeling Facial Treatment Chocolate Modeling Facial Treatment
30 min
$39
Boto-Derm Anti-Aging Facial with Pept... Boto-Derm Anti-Aging Facial with Peptide for Men
90 min
$149
Bio-Transform Peel Off Mask Bio-Transform Peel Off Mask
30 min
$39
Add 10 Mins Microdermabrasion to Any ... Add 10 Mins Microdermabrasion to Any Facial
10 min
$70
Acupuncture Face Lift-Acupuncture Fac... Acupuncture Face Lift-Acupuncture Facial Rejuvenation
90 min
$179
Acne Defying Facial Acne Defying Facial
80 min
$150
Load All 50 Facials +
MANICURES
The Ultimate Manicure The Ultimate Manicure
45 min
$41
Spa Manicure Spa Manicure
45 min
$33
Seaweed Manicure Seaweed Manicure
30 min
$41
French Manicure French Manicure
30 min
$33
European Manicure European Manicure
30 min
$23
Crystal Mud Lavender Manicure Crystal Mud Lavender Manicure
30 min
$41
Aromatherapy Hand Paraffin Treatment Aromatherapy Hand Paraffin Treatment
15 min
$26
Load All 7 Manicures +
MASSAGES
Traditional Thai Massage Traditional Thai Massage
30 min
$75
Traditional Thai Massage Traditional Thai Massage
60 min
$120
Swedish Massage Swedish Massage
45 min
$85
Swedish Body Massage Swedish Body Massage
60 min
$99
Swedish Body Massage Swedish Body Massage
30 min
$65
Swedish Body Massage Swedish Body Massage
90 min
$160
Scalp Massage Scalp Massage
15 min
$30
Reflexology Reflexology
15 min
$35
Reflexology Reflexology
30 min
$70
Prenatal Massage Prenatal Massage
30 min
$70
Prenatal Massage Prenatal Massage
60 min
$110
Package Only Hot Stone Massage Package Only Hot Stone Massage
50 min
$129
Package Only Aromatherapy Massage Package Only Aromatherapy Massage
50 min
$99
Package Only Aromatherapy Massage Package Only Aromatherapy Massage
50 min
$0
Off Site Table Massage- Swedish Off Site Table Massage- Swedish
60 min
$160
Off Site Table Massage- Deep Tissue Off Site Table Massage- Deep Tissue
60 min
$170
Neck and Shoulders Massage Neck and Shoulders Massage
15 min
$30
Lava Stone Massage Lava Stone Massage
30 min
$75
Four Hands Massage Four Hands Massage
60 min
$215
Foot Reflexology Foot Reflexology
15 min
$35
Foot Reflexology Foot Reflexology
30 min
$70
Foot Reflexology Foot Reflexology
60 min
$120
European Body Massage European Body Massage
30 min
$65
European Body Massage European Body Massage
60 min
$99
European Body Massage European Body Massage
45 min
$85
European Body Massage European Body Massage
90 min
$160
European Body Massage European Body Massage
80 min
$150
Deep Tissue Massage Deep Tissue Massage
60 min
$115
Deep Tissue Massage Deep Tissue Massage
90 min
$175
Deep Tissue Massage Deep Tissue Massage
30 min
$75
Cranberry Massage Cranberry Massage
30 min
$80
Couples European Body Massage Couples European Body Massage
50 min
$209
Couples Deep Tissue Massage Couples Deep Tissue Massage
80 min
$360
Couples Deep Tissue Body Massage Couples Deep Tissue Body Massage
50 min
$240
Couples Body Massage with Champagne a... Couples Body Massage with Champagne and Chocolate
50 min
$219
Couples Body Massage Couples Body Massage
80 min
$330
Couples Body Massage Couples Body Massage
50 min
$209
Couples Aromatherapy Massage Couples Aromatherapy Massage
50 min
$230
Combination of Thai & Swedish Massage Combination of Thai & Swedish Massage
60 min
$105
Aromatherapy Massage Aromatherapy Massage
30 min
$70
Aromatherapy Massage Aromatherapy Massage
60 min
$105
Aromatherapy Massage Aromatherapy Massage
90 min
$170
Aromatherapy Massage Aromatherapy Massage
45 min
$90
Anti Stress Body Massage Anti Stress Body Massage
60 min
$99
Acupuncture and Swedish Massage Treat... Acupuncture and Swedish Massage Treatment
90 min
$175
Load All 45 Massages +
PEDICURES
The Ultimate Pedicure The Ultimate Pedicure
45 min
$69
The Grape Peel Pedicure The Grape Peel Pedicure
45 min
$59
Seaweed Treatment Seaweed Treatment
30 min
$39
Seaweed Pedicure Seaweed Pedicure
45 min
$57
French Pedicure French Pedicure
45 min
$49
European Pedicure European Pedicure
30 min
$39
Essential Paraffin Pedicure Essential Paraffin Pedicure
45 min
$57
Crystal Mud Lavender Pedicure Crystal Mud Lavender Pedicure
60 min
$59
Chocolate Spa Pedicure Chocolate Spa Pedicure
45 min
$70
Aromatherapy foot Paraffin Treatment Aromatherapy foot Paraffin Treatment
15 min
$29
Load All 10 Pedicures +
PERMANENT MAKEUP
Scar & Camouflage Scar & Camouflage
5 min
$0
Cosmetic Makeup Enhancements Cosmetic Makeup Enhancements
15 min
$0
Load All 2 Permanent Makeup +
SPA
Total Indulgence Pre Post Natal Treat... Total Indulgence Pre Post Natal Treatment
120 min
$180
Stomach Wax (Sensitive) Stomach Wax (Sensitive)
15 min
$28
Hand and Foot Massage Treatment Hand and Foot Massage Treatment
15 min
$0
General General
10 min
$10
Four Layer Face Treatment Four Layer Face Treatment
30 min
$69
Deep Bikini (Honeybee Wax) Deep Bikini (Honeybee Wax)
30 min
$40
Cranberry-Pomegranate Facial Cranberry-Pomegranate Facial
75 min
$175
Champagne and Chocolate Champagne and Chocolate
15 min
$10
Arnica Sports Massage Arnica Sports Massage
30 min
$75
Load All 9 Spa +
TANNING
Sunless Glo Sunless Glo
60 min
$90
Sunless airbrush tanning second found... Sunless airbrush tanning second foundation
60 min
$30
Sunless Airbrush Tanning Sunless Airbrush Tanning
60 min
$60
Load All 3 Tanning +
THREADING
Eyebrow Threading Eyebrow Threading
15 min
$30
Load All 1 Threading +
WAXING
Waxing and Sculpting Eyebrows (Sensit... Waxing and Sculpting Eyebrows (Sensitive Wax )
20 min
$40
Waxing and Sculpting Eyebrows (Honeyb... Waxing and Sculpting Eyebrows (Honeybee Wax )
10 min
$35
Upper Lip Wax (Sensitive Wax) Upper Lip Wax (Sensitive Wax)
15 min
$20
Upper Lip Wax (Honeybee Wax) Upper Lip Wax (Honeybee Wax)
15 min
$17
Underarm Wax (Sensitive) Underarm Wax (Sensitive)
15 min
$20
Underarm Wax (Honeybee) Underarm Wax (Honeybee)
15 min
$17
Men's Sensitive Hands and Fingers Wax Men's Sensitive Hands and Fingers Wax
15 min
$45
Men's Back and Shoulders Wax with Sen... Men's Back and Shoulders Wax with Sensitive Wax
30 min
$90
Men's Honeybee Hands and Fingers Wax Ho Men's Honeybee Hands and Fingers Wax Ho
15 min
$40
Half Leg Wax (Sensitive Wax) Half Leg Wax (Sensitive Wax)
30 min
$50
Half Leg Wax (Honeybee Wax) Half Leg Wax (Honeybee Wax)
30 min
$45
Half Back Half Back
30 min
$80
Half Arm Wax (Sensitive Wax) Half Arm Wax (Sensitive Wax)
30 min
$50
Half Arm Wax (Honeybee Wax) Half Arm Wax (Honeybee Wax)
30 min
$40
Full Leg Wax (Sensitive Wax) Full Leg Wax (Sensitive Wax)
45 min
$85
Full Leg Wax (Honeybee Wax) Full Leg Wax (Honeybee Wax)
45 min
$70
Full Leg and Brazilian (Series of 5 S... Full Leg and Brazilian (Series of 5 Sensitive)
60 min
$675
Full Leg and Brazilian (Series of 5 H... Full Leg and Brazilian (Series of 5 Honeybee)
60 min
$575
Full Leg and Brazilian (Sensitive) Full Leg and Brazilian (Sensitive)
60 min
$140
Full Leg and Brazilian (Honeybee Wax) Full Leg and Brazilian (Honeybee Wax)
60 min
$120
Full Leg and Bikini Wax (Series of 5 ... Full Leg and Bikini Wax (Series of 5 Sensitive Wax)
60 min
$575
Full Leg and Bikini Wax (Series of 5 ... Full Leg and Bikini Wax (Series of 5 Honeybee Wax)
60 min
$425
Full Leg and Bikini Wax (Sensitive Wax) Full Leg and Bikini Wax (Sensitive Wax)
60 min
$120
Full Leg and Bikini (Honeybee Wax) Full Leg and Bikini (Honeybee Wax)
60 min
$100
Full Back Full Back
30 min
$80
Full Arm Wax (Sensitive Wax) Full Arm Wax (Sensitive Wax)
45 min
$85
Full Arm Wax (Honeybee Wax) Full Arm Wax (Honeybee Wax)
45 min
$70
Eyebrows Waxing and Shaping (Sensitiv... Eyebrows Waxing and Shaping (Sensitive Wax)
20 min
$30
Eyebrows Waxing and Shaping (Honeybee... Eyebrows Waxing and Shaping (Honeybee Wax)
20 min
$27
Deep Bikini Wax (Hard Wax) Deep Bikini Wax (Hard Wax)
30 min
$50
Deep Bikini Wax ( Sensitive Wax) Deep Bikini Wax ( Sensitive Wax)
30 min
$45
Chin Wax-Sensitive Wax Chin Wax-Sensitive Wax
15 min
$20
Chin Wax-Honeybee Wax Chin Wax-Honeybee Wax
15 min
$17
Chest Wax with Sensitive Wax Chest Wax with Sensitive Wax
15 min
$45
Cheeks Wax (Sensitive Wax) Cheeks Wax (Sensitive Wax)
15 min
$23
Cheeks Wax (Honeybee Wax) Cheeks Wax (Honeybee Wax)
15 min
$20
Buttocks Wax (Sensitive Wax ) Buttocks Wax (Sensitive Wax )
30 min
$30
Buttocks Wax (Honeybee Wax) Buttocks Wax (Honeybee Wax)
30 min
$30
Brazilian Bikini Wax-Series Of 5 Brazilian Bikini Wax-Series Of 5
30 min
$233
Brazilian Bikini Wax (Sensitive) Brazilian Bikini Wax (Sensitive)
30 min
$60
Brazilian Bikini Wax (Honeybee Wax) Brazilian Bikini Wax (Honeybee Wax)
30 min
$55
Brazilian Bikini Wax (Hard Wax) Brazilian Bikini Wax (Hard Wax)
30 min
$65
Bikini Wax (Sensitive) Bikini Wax (Sensitive)
30 min
$45
Bikini Wax (Honeybee Wax) Bikini Wax (Honeybee Wax)
30 min
$35
Bikini Wax (Hard Wax) Bikini Wax (Hard Wax)
30 min
$45
Load All 45 Waxing +
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Customer Reviews for Faina European Day Spa (21)

fredab
July 31, 2013
Great Services & Staff!
All my treatments were wonderful! Very nice facial and massage. My technicians were very friendly and helpful. Thank You!
VanessaM
May 16, 2013
This place has specials all the time!
This place has specials all the time, which is fantastic because I can actually afford to go here once a month! Everyone from the front desk to the therapists are all extremely nice and professional. The environment is clean and comfortable. I was there with a friend last time and we both left relaxed and rejuvenated. This day spa has the best massages in New York City and the best facials in Midtown Manhattan. I can't wait to go back and experience a Couples Spa Package!
Julia z
November 8, 2012
the massage is terrible
Receptionist is very rude. Massage therapist's technique is very poor.
RobynM
March 7, 2012
Best experience in New York City
Two weeks ago I received a European Facial from Marina. It was wonderful! Marina was very helpful and professional. She knew a lot about the skin and the procedure she was doing. I had a lot of questions, all of which she answered. She also made the extractions as gentle as you can make them. When my facial was over, I was sad because it was so relaxing. My skin felt great and I couldn't wait to come back. Marina told me because of the type of skin I have, that I should come once a month. The young lady at the front desk helped me in choosing a series of 5 facials. That way i can come back and save a little money at the same time. :) I highly recommend this spa if you are looking for great, professional services in new york city.
December 18, 2011
NOT WORTH THE MONEY
THIS WAS THE 1ST TIME I WENT TO HIS SPA. I WENT WITH MY HUSBAND AND DID A COUPLE MASSAGE WITH CHAMPAGNE . THE ADVISED US THAT THEY HAD ANOTHER APPOINTMENT SO WE HAD TO LEAVE THE ROOM. THEY PUT US IN A CORNER TO HAVE THE DRINK. THERE WAS NO ATMOSPHERE. .ALSO THE SPA WAS DIRTY, WE WOULD NOT GO BACK HERE
Response from Faina European Day Spa
Dear Customer, We've been in business for over 25 years and we try our best to make our customers happy. I'm sorry you did not like your spa experience. We go by appointments that's why we advise all clients to show up a little early, so that they would not feel rushed. But we did not shorten your service. And we can assure you that the spa was not dirty. Sincerely, Management
RubinR
November 5, 2011
never again
...so prehistoric management.not clean, fake...very inpersonal... do not recommend...!!!
fayS
September 19, 2011
A Nice Experience :)
My friend is moving from NYC, So I decided to treat us both to a massage. The spa is very clean. The staff is nice and friendly. The massage therapist asked me where my trouble spots are. the walls are very thin so you can basically hear any noise around. The music comes from outside of your room so you can't really hear it. Overall it was a nice massage. my friend liked hers as well.
BonnieS
June 27, 2011
California Girl
Enjoyed a relaxing morning at Faina! Will visit again when in NYC.
May 26, 2011
Decent facial but Spafinder certificate issues
I liked the facial, but a rather small place and kind of a noisy atmosphere, but can't really be helped due to location. Friendly staff, and I would contemplate going there again, but it's annoying how spafinder certificates are discouraged in the sense that there are different pricing or additional fees.
NichelleE
March 15, 2011
Birthday
I really enjoyed this spa however, I feel that I should have received some form of discount once I made mention that it was birthday. For the past five years I've been going to the spa for my birthday. I always get a package that last about 2 to 2.5 hours. Trust me I pay good money as well. Also, for whatever reason the manager was arguing with the receptionist which was very unprofessional. The place is very intimiate therefore, you need to limit the tone of your voice.
Elena M
February 15, 2011
Not Great
i got the Valetine packege the price was good for everything i was getting but, the massege section and the pedicure were weak i do have to say that the facial was great. The location is not good is veryyyy smalllllllll you can hear other people including the staff talking from the hallway plus it seen like they dont do laundry the sheets and roube were durty. Please visit other spa in the city.
ColleenB
February 13, 2011
Ok--might revisit, might not
I just went to get a facial at this spa. i thought the service was very good, and really liked the woman who gave me the facial, but there were certainly some things i did not like. Namely, they use paper products--paper towels and kleenex--on your face. i have never had a facial with paper products and did not like it. also, the spa is very close and therefore noisy. it was not very relaxing.
R
January 31, 2011
Not so great when using a SpaFinder certificate
I have to agree with one of the other reviewers on here in which mentioned being ripped off when utilizing a spafinder gift certificate on any of the package deals presented. They told me the same thing. That they take an EXTRA percentage fee due to me getting two offers in one. Using a gift certificate should not be considered an offer likewise to that of a package deal service. The gift certificate had been paid in full and should count towards its full pricing. Due to this issue, I shall not be going back here again. Rather get my full worth at another Spa which is most likely nicer anyway.
luv2spa
December 5, 2010
Love this spa!
I really loveed my visit to this spa. I had an extrememly relaxing but thorough facial. My combination skin was even and glowing for the rest of the week after my visit here. The service was relaxing and I was able to zone away with no loud interruptions from traffic or any other noise. The orices are on par with the area but not as high as bliss. Just as nice and effective though. I will definetly return soon!
DenikaB
July 21, 2010
Great little spa!
I found this spa while looking for an affordable spa day experience in NYC not expecting that such a thing could happen in a NICE spa. This is just that spa! The location is easily accessible, very clean and inviting spa. I purchased a body scrub and 45 min massage and found a GREAT value on this site and the spa's website. The only drawback I see to this spa is that it is a bit chaotic/disorganized when trying to book. Because its a small, but quaint spa, there aren't many rooms for services, thus they cram people into the timeslots. My appointment time was rescheduled 3 times! I booked with a friend and her services were about 30 mins longer than mine, but I went in first. While we were scheduled to begin at the same time, my friend waited 20 mins for her services to start. Therefore, I had to wait for an hour once my services were done. While it didn't bother me much, as I was in a relaxed mode, this may be bothersome to others. If this would not have happened, I would have given better ratings, as the actual spa experience and care the technicians took was amazing.
NikiL
June 30, 2010
Spafinder gift certificate rip-off!!!
I received a spa finder gift certificate and wanted to do a package, but was told by the spa that their policy is to charge 17% extra to all full priced packages. They said they casnnot give two specials, meaning the spa finder gift certificate is considered a special discount or something for them. I called five other reputable spas afterwards and they do not have this policy and said they do not charge anythind extra. I find this ridiculous for Faina and it truly deters the customer from going there to use their service if they receive a gift certificate. No matter how great their service is reportedly, they need to re-look their policy and make adjustments. Very disappointed!!!!!!
Response from Faina European Day Spa
We're really sorry for the misunderstanding. We do honor Spa Finder Gift Certificates, but to the Full Price Services, as any other Third party Gift Certificates. It clearly states this on our website. We never charge an additional 17% on top of full price services. Our Specials cannot be combined as it states on our Website. Once again we would like to apologize for the misunderstanding. Sincerely, Spa Management
RosetteR
June 25, 2010
rosespa10
I went to this spa for the first time and really enjoyed it. I had a facial and a massage. The staff was polite & accomodating. It was the best massage I've ever had.
OlgaL
June 11, 2010
Great services
I was very happy with massage, manicure and facial, especially facial. I would recommend this spa to everyone, it is a really nice and relaxing place, perfect if you need to get away from craziness of the City
VanessaM
June 4, 2010
My Favorite Spa!!!
I've been going to this Spa for approximately 1 year now, and I enjoy all the treatments this spa offers. I especially like the european massage there. My friend who I reffered, loves coming to this place for Facials, the European Facial. Whenever I'm stressed and need relaxation, I call this Spa and they always have a spot for me. They are very flexible. Atmosphere is peacful and the employees are extremely friendly. I look forward to going to this Spa again very soon.
laska
February 8, 2007
This spa has the most wonderful facials. For years i had an acne problem, and the spa helped me get rid of all the blemishes i had on my face. I really recommend this spa if you are in need of a great facial. The staff is very nice and outgoing,it has a very comfortable atmosphere and i enjoyed my time there.
DanDee
January 30, 2007
Best Birthday Gift
My husdband bought me a wonderful package to this spa for my birthday. It was a great way to have a day of pampering. Everyone was friendly, and the spa has a fantasitc european charm to it. I enjoyed the lavender body scrub and a steam shower, followed by a european body massage. The facial was surprisingly delightful. I usually don't want anything done to my face. My face was glowing, and my skin felt brand new. They really know what they are doing here. It really is a great gift to give to anyone, I know my husband did good by sending me here!
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