Customer Reviews for SOLEI DAY SPA (8)
March 11, 2013
Great Massages and service
I am a dental hygienist and was in need of a massage. A friend refered me here and I loved it. I would come get a massage every day if i could. The staff is friendly and accomidating. The massage was wonderful and i feel wonderful after them. I refer everyone I know.
February 2, 2013
My mom and I went here to get a simple manicure the day before I left to go back to school. We walked in and waited for 30 minutes before any staff addressed us. Finally, when they did, the lady said they were booked full for the last hour and a half they were open, but there was NO ONE ELSE in the store!! The lady was horribly rude and would not help us with anything. I refuse to EVER go back again.
Hello KisaK- I am so sorry you had a negative experience here at Solei. We pride ourselves in our customer service, so anything other than a fantastic experience is out of the ordinary and needs to be dealt with. I am surprised you waited so long for anyone to address you- our lobby is small and our policy is to address everyone waiting in a timely manner, whether it is by a receptionist or therapist, so I truly apologize. I would love to talk with you further about this so I can find out more information about what day you were here and the circumstances of your visit. I can be reached at email@example.com. I look forward to hearing from you in hopes of addressing this and offering you the great service we are known for. Thank you so much, Jenni Shires, Owner
June 16, 2010
I think SOLEIL Day SPA stands alone in service and in making you feel special. I am so happy with this spa I am sending all of my friends the website!!!
April 2, 2010
Great Spa in the Neighborhood
I love having Solei Day Spa right down the street in Lakeland! It is my little escape from reality when I go in there once a month for my facial (and sometime a mani/pedi too)! The staff is so warm and inviting (without being over the top) and the decor is so relaxing. I have been to a lot of spas, but I have never made one my regular until Solei. Can't wait for my next appointment!
February 2, 2010
Head to Toe Harmony
My husband surprised me with a Head to Toe Harmony day at Solei Day Spa. I enjoyed it SO much. The girls were all very friendly, provided me with much needed relaxation, snacks and beverages throughout the day. I can't wait until my next day at the spa! I loved the facial with Sadie and my massage was VERY relaxing. The pedicure was so fun. I felt like I was a star for the day!! Thank you very much!!!
September 14, 2009
This is a five star spa in an unexpected place. The atmosphere, staff, and services are absolutely impeccable. (with very resoanable pricing) Among the many amaizing services they offer is a spa party. We did this to kick off my sister's bachlorette party and I would whole heartedly reccomend this for any girl party. All 9 of us felt pampered, special, and we loved having our own personalized glace` to take with us to remember this wonderful evening. Don't bother with a long trip downtown, head to this suburban retreat instead, Solei Day Spa. Diedre- Lake Tapps
September 9, 2009
Great Back Massage!
I watched with great anticipation as this spa was being built. I had been wanting to go in for a treatment since it opened but just hadn't had the opportunity. I finally went in one day with some pain in my back and neck to see if they offered a back massage. They were able to work me in that same day. I've never had a spa able to do that before. My therapist was wonderful and really took into consideration everything I had to say. I felt so rejuvenated when I left. I can't wait to go back for more!
March 25, 2009
A little taste of heaven in a busy suburbia
I LOVE THIS SPA. I have gone a few times since its November 2008 opening. I started with their signature Pinda Massage which was so luxurious. I have had facial and massages there as well which were ALL amazing. My only negative is the lack of space because I bet this spa would have made a killer space for hot tub. sauna, mud room, etc. which would make for more stay and relax time. But with the space they have this spa is amazing. I am so thankful that it is here and I have definitely referred many friends to indulge.
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