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About DollFace - Spa and Beauty

Located in historic downtown Livermore, DollFace - Spa and Beauty Services is housed in a vintage home recreated as a modern salon. The spa offers a wide range of beauty services from classic facials to microdermabrasion treatments. More glamorous offerings include professional waxing, eyelash/eyebrow tinting, semi-permanent lash extensions and more. Therapeutic massage and body treatments that can be customized with aromatherapy blends, hot stones, and various modalities are also available.

Location

Address

2593 East Avenue
Livermore, California ,
94550
United States

Call: (925) 960-1187

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Highlights

  • Business Type
  • Day Spa

Treatment Offerings

  • Massages
  • Acupressure
  • Aromatherapy
  • Back Massage
  • BlackBerry Hand Massage
  • Couples
  • Cranio Sacral Massage
  • Deep Tissue
  • Hand/Foot
  • Hot Stone
  • Lymph Drainage
  • Mommy and Baby
  • Prenatal/Postnatal
  • Reflexology
  • Scalp
  • Shiatsu
  • Swedish
  • Facials
  • Acne/Deep Cleansing
  • Anti-aging
  • Back Facial
  • Custom
  • Exfoliating
  • Galvanic
  • Glycolic Acid
  • Men's
  • Microdermabrasion Facials
  • Rosacea
  • Sensitive/Calming
  • Signature
  • Teen
  • Body Scrubs
  • Salt Scrub
  • Sugar Scrub
  • Body Wraps
  • Algae/Seaweed
  • Cellulite
  • Herbal Wrap
  • Slimming
  • Hair/Nail Services
  • Eyebrow and Lash Tinting
  • Hair Extensions
  • Hair Styling and Care
  • Lash Extensions
  • Makeup Instruction/Application
  • Manicures
  • Pedicures
  • Waxing
  • Other
  • Ear Candling

Reviews

Showing 1-10 of 25 reviews |  1 2 3  Next
DollFace - Spa and Beauty
4.8 out of 5
Overall rating based on25 Reviews
23of25 (92%)
Customers would visit this business again
Wonderful Service
3 of 4 People Found This Review Helpful
5.0 out of 5
ByKathleenY | December 22, 2011
I went today for the first time and had the most pleasant experience. The young ladies gave me both a wonderful facial and massage.The atmosphere was peaceful and quite with soft piano music in the background. Megan gave me the facial and didn't have to tell me every step she was taking, I just relaxed and enjoyed her work. I don't remember the girls name that gave me the massage, but she was very aware when the pressure was too much for me and changed the type of massage I was having. I am a wimp. I will be back again and I will tell my friends.Thanks.Kathy Y.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Birthday Pampering
25 of 51 People Found This Review Helpful
5.0 out of 5
ByJenniferS | February 1, 2011
I had received a coupon for a free microdermabrasion with any treatment at the Farmers Market. So the day before my birthday I headed in. The owners husband did my massage and he was by far the best I have experienced. He didn't try and chit chat with me, and had great hands with the perfect amount of pressure. It was the best I have relaxed in years.I then had my facial with a very friendly lady and enjoyed chatting with her. She was very knowledgeable. Although she did say that the treatment wouldn't bring out my blemishes and it did, but I was able to cover it with makeup and my skin had an amazing glow.The only reason I gave the atmosphere a low score is because when I went they had no AC so i was sweating during my massage but it helped to relax me. During the facial however it was a little uncomfortable. From the pictures it looks like the place has been spruced up a bit.I will definitely return especially if they offer great deals like that again.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere3 out of 5
Staff Expertise4 out of 5
Know your cost
24 of 53 People Found This Review Helpful
3.0 out of 5
ByChristineM | January 7, 2011
I received gift certificates for Christmas and chose this spa because of the great reviews. I went to the livermore location on 4th street and when I pulled up I was concerned I was at the wrong place. The location looks like somebody's house and upon walking in, was about the same. The lobby had a fireplace which was nice but overall the atmosphere felt like a cheap nail salon. The staff was courteous and offered me tea or water while I was waiting which was nice but overall the location was not a very inviting, warm or welcoming feeling. I received my massage and was very pleased with the massage and my therapist Katie. Afterwards though when I went to pay she tried to charge me $10 more than what I was quoted. I told her what the correct price was and she told me I was wrong and I told her what it was online and what they also quoted me on the phone. She finally gave me the correct price but I was dissappointed at that point and did not want to return. I am not one to want to haggle a price so this made me feel very uncomfortable.Nice place but not worth the money.
Would you visit again? No
Service Quality5 out of 5
Service Variety4 out of 5
Atmosphere2 out of 5
Staff Expertise2 out of 5
Response fromDollFace - Spa and Beauty

Dear Christine, Thank you for taking the time to post a review. In regards to pricing, our prices are listed online and available in the front desk. We apologize for any misunderstanding and we are glad that you ended paying the correct amount. We are also glad that you enjoyed your massage with Katie. She is definitely one of our best therapist. We always appreciate feedback, we believe is the best way to learn. A lot of business in Livermore are homes converted into commercial property and that's part of the charm of Livermore downtown area. Almost all the business surrounding us are converted houses. As a matter of fact, the city won't let you change many of the houses as part of their conservation efforts. We have received great feedback from everyone of our customers regarding our building, after all is a beautiful Victorian house from 1912, they liked the white leather furniture, the bench style glass bowl pedicure chairs (American made), the custom lighting, the burning fireplace, the Italian custom tile and of course the six exclusive parking spots for our customers. We are sorry that you didn't find any of those features appealing. We sincerely have put every effort to satisfy our customers, but we also understand that everybody has their own opinion, and we absolutely respect that. We will continue placing our energy to reach our goal: "To exceed your expectations and deliver the spa experience you deserve." Thank you, The Staff and Management

Wonderful Massage
37 of 68 People Found This Review Helpful
5.0 out of 5
BySusanD | November 20, 2010
I had a wonderful massage at Dollface yesterday. The converted house had a quaint little sitting room, with a warm inviting fire. I was greeted right away and offered water or hot tea.I was a little disappointed because my appointment was at 10:30 and didn't start until nearly 11:00, but I had a 90 minute deep tissue massage and it was one of the best I've ever had. Alberto did an amazing job.I would definitely go back, and would recommend them to friends and family.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere4 out of 5
Staff Expertise5 out of 5
Spa Experience
41 of 73 People Found This Review Helpful
5.0 out of 5
ByChristineE | September 10, 2010
I visited the Dollface Spa yesterday and I have to say, I was impressed! It is on the small side, but that is the charm of the place.Nancy did a great job on my facial and body treatment.I would definitely go again!I felt very comfortable and relaxed.Thank you for a great experience!Christine.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety4 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Melt your stress away...
40 of 72 People Found This Review Helpful
5.0 out of 5
ByAngie E | August 10, 2010
My stress is melted away...absolutely gone, no more headache, no more tension...all gone!My trip to Dollface Spa was a fluke. I had just gotten off work and had been wanting to get a massage for weeks since I'd been traveling a lot but just never made the time to book an appt and when I tried to at another spa they were booked for 2 days! So I looked on the Spafinder app on my iphone and found Dollface first. I called to find out when they were closing (630pm) and if they had anymore openings for the afternoon, it was 415pm when I called driving home from work. The gal on the phone said yes they could fit me in at 530pm. So I made it to my appt by 530pm...it was very easy to find and the building was noticable from the street, ample parking (even if I was the only customer parked in the small lot,, there was street parking too) and it was an old house that was converted into a spa. Too cute!So I was now entering heaven...Albert explained that he would be doing deep tissue work to help me relieve my stress and hopefully make my headache go away. It was the longest 60 mins of my life (which during a massage is WONDERFUL!) I think I was completely asleep at one point and the pressure was perfect for my tired shoulders and back.What a wonderful place and I plan to go back very soon and refer them some more happy customers. Kudos to the staff at Dollface!!!!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Response fromDollFace - Spa and Beauty

Dear Angie, Wow! we love your review, we are are so glad that you gave us the opportunity to serve you and that you really enjoyed your massage. We are looking forward to your next visit and thank you for referring people to us! Sincerely, The Staff at DollFace

A Pampering SPA!
39 of 74 People Found This Review Helpful
5.0 out of 5
BySarah L | August 6, 2010
I received a gift certificate from spafinder and decided to go to dollface after my mom recommended it AND i saw the great August specials! I had a terrific facial and a relaxing massage from Alberto! Will definately go back and am going to book my next facial right away!!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Response fromDollFace - Spa and Beauty

Sarah, We really appreciate you taking the time to review us! We are looking forward to seeing you again. Sincerely, The Staff at DollFace

FABULOUS EXPERIENCE
47 of 84 People Found This Review Helpful
5.0 out of 5
ByKATHIS | June 27, 2010
YESTERDAY I HAD THE BEST MASSAGE THAT I HAVE EVER HAD.I RECENTLY MOVED TO THE LIVERMORE AREA, AND WAS LOOKING FOR A PLACE TO USE MY SPAFINDER GIFT CERTIFICATES...I AM SO HAPPY THAT I CHOSE DOLLFACE! EVERYONE WAS FRIENDLY, ALBERT WAS FANTASTIC. WAS TOLD HE HAD MAGIC HANDS AND IT WAS TRUE.....I WILL GO BACK AGAIN SOON FOR ANOTHER MASSAGE AND HAVE AN APPOINTMENT TO GET MY HAIR DONE NEXT WEEK!!!!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Response fromDollFace - Spa and Beauty

Thank you for the wonderful review, we are very glad that you enjoyed your massage! We'll see you soon to take care of your hair. Sincerely, The Staff at DollFace

Will be returning...
47 of 86 People Found This Review Helpful
5.0 out of 5
ByAngelaD | June 25, 2010
I just got back form a 90 minute massage from Albert. One word - amazing. He used a great blend of different massage techniques to ease away the tension in my back and I feel like a new, much more relaxed person now. I will return and will be recommending Dollface to my friends and family!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere5 out of 5
Staff Expertise5 out of 5
Response fromDollFace - Spa and Beauty

Dear Angela, Thank you for your review and thank you for recommending your friends and family to DollFace. Is always an honor to get referrals from our clients. We hope to see you soon! Best regards, The Staff at DollFace

Best Massage Ever!
54 of 90 People Found This Review Helpful
5.0 out of 5
ByReneeV | June 3, 2010
I drive past the spa everyday, so when I discovered I could use my spafinder gift certificates there, I was excited. Beautiful front waiting room. I was offered tea or water while I waited for my appointment. My massage was fabulous. I never wanted it to end! He worked out my problem areas and paid close attention to everything he did. LOVED it!
Would you visit again? Yes
Service Quality0 out of 5
Service Variety0 out of 5
Atmosphere0 out of 5
Staff Expertise0 out of 5
Response fromDollFace - Spa and Beauty

Dear Renee, We are so glad that you finally gave us the opportunity to serve you, and we are very happy that you had a fabulous massage. We love to make customers happy and we get very excited when they the time to post a review. Thank you for everything! Sincerely, The Staff at DollFace

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Address & Contact Info

For more information call (925) 960-1187 or visit www.mydollface.com