-
About Lane Spa, The
The Lane Spa and its staff of 30 spa professionals has been promoting relaxation, beauty and assisting clients in achieving a healthy and vibrant lifestyle for more than 18 years. The 3,000-square-foot spa is spread out over two wings and has 12 treatment rooms, a sitting room, and a retail boutique. The spa offers more than 20 different massage modalities such as deep-tissue, hot stone, manual lymph drainage, and other spa services including Tahitian body scrubs, detoxifying body wraps, organic skincare facials, manicures and pedicures, waxing, hair design, permanent makeup, and oxygen ozone steam therapy.
Location
-
-
ADDRESS
11382 Prosperity Farms Road, Suite 126
Palm Beach Gardens,
FL
33410
United States
Phone: (561) 691-0104
Services
Body Scrubs
-
Fruit Scrub
Salt Scrub
Sugar Scrub
Body Wraps
-
Cellulite
Facials
-
Acne/Deep Cleansing
Anti-aging
Custom
Exfoliating
Glycolic Acid
Men's
Sensitive/Calming
Signature
Facilities & Amenities
-
Retail Store
Robes Provided
Sauna
Showers
Hair/Nail Services
-
Eyebrow and Lash Tinting
Hair Styling and Care
Lash Extensions
Manicures
Pedicures
Sunless Tanning
Waxing
Massages
-
Aromatherapy
Couples
Deep Tissue
Four Hands
Hot Stone
Lymph Drainage
Reflexology
Scalp
Swedish
Lane Spa, The
4.56 out of 5 stars
Overall rating based on
16 Reviews
14 of 16
(88%)
Customers would visit this business again
-
A great morning
-
5.00 out of 5 stars
Service at the Lane Spa is always top notch. My massage with Olivia was the best I have ever had!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Great spa for reasonable prices
-
5.00 out of 5 stars
Love this place. They always have specials which give you nice discounts. All the technicians are wonderful and make you feel comfortable. The place is great!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Another great visit to the Lane Spa
-
5.00 out of 5 stars
I have never been disappointed at this spa. The service has always been excellent!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
One of the best day spas I have ever visited
-
5.00 out of 5 stars
The Lane Spa is superb in every way. Each room is themed in a different, quaint, way making the ambiance spa like in every way. The staff are some of the most expert in their fields. Services are 60 minutes versus 50 minutes which give you that extra you deserve. The pricing is fair and reasonable. I have enjoyed massage, facial, nail services, hair services and even teeth whitening there and have never had a bad experience yet! Even the eyebrow waxing I had their was a cut above the rest. I will return again and again and recommend this spa to anybody looking for a great day spa to call their own.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Fantastic place if you’re okay with rude and pushy customer service.
-
1.00 out of 5 stars
My wife, a loyal client of this spa, was running ten minutes late for an eyebrow wax appointment due to traffic. Out of courtesy, she called the spa to let them know. The person who answered the phone, and then the manager, were both very rude and said she would have to reschedule--even though she's been late before without a problen.
My wife said that she would not be coming back to The Lane Spa because of their rudeness and inflexibility, and the manager's EXACT RESPONSE was "Not a problem."
I don't understand three things: 1) why the staff of any establishment would actually argue against and try to prevent the return of a loyal customer who is certain to spend money; 2) why the staff of any establishment would think the loss of a consistent source of revenue, no matter how large or small, is "not a problem," and 3) why the staff of any establishment would smugly tell a departing customer that the loss of her business was “not a problem.”
Staff members there clearly haven't noticed that the US economy isn't exactly thriving right now. I would think any business might be treated as valued business, but I guess they don't feel this way.
Plenty of far better and kinder businesses have gone under in recent years.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
-
3 Strikes...you're out......
-
2.00 out of 5 stars
Wow....I must have been to this spa on bad days. I walked in and was greeted by staff. I said my name and what services I was there for. I waited and waited and waited. Finally, when 20 minutes had gone by, I went back to the desk to inquire. Unknown to me and the receptionist, the therapist I was scheduled for had left early for the day. This was the last straw for me because the previous 2 times I was there, I had a therapist that put too much pressure in the massage (and when I complained...she stated I just needed to breathe thru the pain) and another therapist that wanted to make conversation the whole time I was in for the massage. So after learning the therapist had left early at my 3rd attempt at The Lane Spa...I let the staff know that I would never return. And that was it.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Lane Spa, The
wow. this is not like us. I would love to speak with you and try to make this right. Please contact me at 561-691-0104 ask for Jay or email me at jay@thelanespa.com
-
A great morning
-
5.00 out of 5 stars
I had a seaweed wrap and pedicure today and both were great. The staff was friendly and knowledgeable. My nail tech, Jessica, was very detailed and did a fantastic job.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Execptional Facial Treatment
-
5.00 out of 5 stars
I contacted Lane Spa today to inquire about their services since I'm new to the area and was interested in a facial treatment. Their staff was so nice and accommodated me immediately. Jan gave me one of the best facials I've ever had as well as some excellent skin care advice and product recommendations. The staff at Lane Spa are very professional and knowledgeable. I can't wait to return and try other services. I would highly recommend Lane Spa!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
-
Lane Spa
-
5.00 out of 5 stars
With the exception of John who does hair and always runs behind the spa is delightful and the employees will go out of their way to make you comfortable.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Great microdermabrasion facial
By
nyesy1
|
September 28, 2010
-
5.00 out of 5 stars
The staff here are very sweet and knowledgeable. The microdermabrasion is the best one I have had. My face felt refreshed and cleansed. I would recommend this spa to anyone.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Facials
-
5.00 out of 5 stars
This place is top notch! I had a facial here and I didn't feel rushed, the facialist wasn't yapping away while I was receiving my facial which is relaxing, she took her time and I would highly recommend Lane Spa. I have been going here for almost 10 years and love all of their services!
Marcia Lane and her staff are incredible!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
You get what you pay for at the Lane Spa
-
5.00 out of 5 stars
I had a facial at the Lane Spa and could not have been more impressed with every aspect of the experience. First of all they offer 60 minute services versus the usual rushed 50 minutes. The esthetician took her time to assess the needs of my skin before the facial and gave me honestly the best facial I have had in years. I left with a flawless radiant complexion, feeling completely relaxed. It was a thoroughly enjoyable experience from start to finish and the pricing there is also very reasonable.
I would highly recommend this spa to everybody I know.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
excellent experience every time
By
LoriS
|
April 13, 2010
-
5.00 out of 5 stars
Everytime I go to this spa they over exceed my expectations every time. I have had the same treatment there each time with two different staff memebers and I must say they have been wonderful. I do hold my own esthetician's licenses but I always enjoy trying new spas and treatments. I live in Boca Raton and travel 30 minutes to experience this spa!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Great spa
-
5.00 out of 5 stars
I really enjoyed my time at The Lane Spa. I had a facial here, and it was one of the best and most thorough facials I have ever had. It can get kind of busy, but it is worth it.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Best full experience ever
-
5.00 out of 5 stars
From the people at the front desk to the service everything was perfect. I love the spa and I loved the way they individualized my experience to meet my needs. I highly reccomend it.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
WOW
-
5.00 out of 5 stars
After all the poor experiences i've had, it's so nice to find a spa where i can actually relax! From the second you walk in the door you are surrounded by this heavenly smell. Every staff member is so caring and ready to do what ever it takes to ensure you have the most enjoyable experience. I adored the front desk staff and the therapist are truly amazing healers. I would highly recommend The Lane Spa to any one that wants to have an extraordinary experience! I can honestly say i will definitely be back!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Location & Hours
Business Hours
-
Monday
10:00 AM
to
7:00 PM
Tuesday
10:00 AM
to
7:00 PM
Wednesday
10:00 AM
to
7:00 PM
Thursday
10:00 AM
to
7:00 PM
Friday
9:00 AM
to
7:00 PM
Saturday
9:00 AM
to
7:00 PM
Sunday
Closed
Business Address
-
Lane Spa, The
11382 Prosperity Farms Road, Suite 126
Palm Beach Gardens,
FL
33410
United States
Phone: (561) 691-0104
Facilities & Amenities
Facilities
-
Showers
Retail Shop
Sauna
Amenities
-
Robes Provided
Retail Shop
Lane Spa, The
By
unknown | Thursday, May 23, 2013