Customer Reviews for Buckhead Grand Spa (9)
October 14, 2013
Not my first time, Wont be my last time
From a constant traveler, this is a genuine recommendation. I suggest you try using Buckhead Grand European Spa if you have back issues and are in need of massage. Personally, I could not be happier with quality of service I received here. During my last visit, I saw very strong therapist Maya. She really does wonders. I felt so much better for entire week! Thanks again to my coworkers for a gift card and my masseuse for very effective treatment. Dennis
June 24, 2013
Satisfaction for all!
While I was stationed in Bahrain, I booked two spa packages for my girlfriend and her daughter. Being far away, I was in constant worry about making this a perfect day for the girls. I made several calls to the spa to make sure that they were on top of their game and had all the arrangements in place. They promised me that they would pamper my ladies like a princess and a queen. They sure did because when I arrived home, I received a gift card back to this salon from my girlfriend for a massage. The massage was really good. My masseuse, Latisha (I hope I get her name right), was strong and intuitive. She dug into my body the entire hour, and massaged all of the stress away. She just had right pressure at the right time, and the flow was just great. I was definitely satisfied with my visit and I know my ladies were too. Thanks again, Demetrious.
May 31, 2013
Disappointed and Cheated
I took my younger sister here for her college graduation gift, hoping it would a perfect day. To my disappointment, this spa day turned into a miserable experience. After booking for a massage and facial for each of us, the lady doing her my sister's facial added 4 "add on" services to her facial without asking either of us. I feel she took advantage of a young girl having her first facial. Then she and the owner lied and disputed it implying she had asked for it. These "add on's" added $150 to our bill. Additionally, my facial was not very good.....my skin seemed exactly the same when I got home, as it did before I went there....still had clogged pores and flaky skin. I've had a facial before at Spa Sydell, and it left my skin radiant. This place....not even close. The massage was mediocre. I've had better massages for much less. It was weak and she didn't even touch my back....only my shoulders. I read lots of good reviews, which is the reason I chose this spa, but I only feel cheated and disappointed. this place is overpriced, dishonest, and just not very skilled in their services. I also think there is a language barrier between the staff and the clients. Save yourself the trouble and go somewhere else!!!!
February 28, 2013
Tricky Parking, But Great Experience
I recently redeemed my family's gift certificate at Buckhead Grand Spa. Reading the reviews online about this spa I had high expectations, and I am happy to say that they were all met. The building was a little difficult to find but I partly blame my GPS. The person at the front desk was nice enough to stay on the phone with me and help guide me there which I really appreciated. When I finally did arrive I was greeted by funny doorman who was able to brighten my mood after my frustrations at the wheel. The spa it self is very pretty, has a nice and relaxing feel to it. I was seated in the waiting area and was asked to fill out a little information about myself. Right after I was introduced to the ladies that will taking care of me. My gift certificate was a 3 hour package that included a facial, massage and a body polish. I wish I had written this right after so I could be more detailed however it's been more than a week now. However I do feel obligated to mention my excellent therapists Natalie who performed my body treatment, and Daiva who did my face. Even though I didn't have problems with my skin I was happy to still see results just days after my facial. The massage was very relaxing and the masseuse really concentrated on my needs that I wrote down at the beginning. I advise you to write down what you want, because they will listen. Both of the ladies had kind and professional personalities that made the time fly right by. I saved their names as well as the spa's for the future...A quick advice, arrive on time because I saw that the spa is pretty busy on weekends.
March 16, 2012
This spa used a chemical peel mask and basically scabbed up parts of my face! Burned off portions of my skin basically because the mask was so strong!
So I don't write many review but this is place I definitely have to write a review about!! After reading all the great reviews not only on this website but on may other by boyfriend and I booked appointments to both get a European Signature Facial as our first facials ever. yes, the atmosphere was great and the service was great. The person who did my facial was even the owner of the store Daiva who was suppose to be the person with all the professional training. BUTTTT I had to say SHE SCREWED UP BIG TIME!!!!!!!!!!! For the European Facial you are suppose to receive a facial/mask, microdermbrasion, and LED therapy. She literally scabbed up my face!! Meaning she BURNED on a majority of my skin layer on my right cheek.!! I went to get the facial on Tuesday and scabs started forming all over my right cheeks,bits on my forehead, and a spot on my left cheek. She knew that this was my first facial but she did not take enough care to treat my skin gently instead she used a very strong acid peel that took off parts of my skin and burned me basically! i went in to see her Thursday and she said sorry and everything...but still it's my face! She did this cooling mask and gave me seem balm to put on it. i asked her will the scabs heal norma
May 24, 2011
A Perfect Day
I received a Buckhead Grand Spa gift card from my kids for Mother’s Day. It was an anticipated surprise. I received a package Live Life Large. I cannot comment professionally on all of the received services but my experience was nothing short of great. It was a perfect Mother’s Day, best present ever. A.N. Harrison
July 16, 2010
Buckhead Grand Spa provides excellent massages. Went with my girlfriend for Girls Day Out and thoroughly enjoyed my treatment. Great customer service - would recommend to anyone looking for a great massage in a relaxing atmosphere,
June 18, 2010
Great first visit!
Based on reviews I’ve seen I wanted to visit this place and see it for myself. I found it very inviting and relaxing. I waited five days for the appointment but it was definitely worth it. The spa is beautiful and comfortable, and the staff was friendly and helpful taking their time to make my experience worth it. I was very pleased and I am now a regular! L.M. Hicks
March 28, 2010
Finally Happy- highly recommended!
After reading reviews from a spa guru in discoverspas,com, I decided to check Buckhead Grand spa and after my first visit I knew I had finally found a place that I could return to again and again. I was excited to find someone in my neighborhood who has the knowledge, expertise and products that Daiva does. I have been there numerous times now for the thorough skin care treatments and waxing and have always had a wonderful experience.
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