• Fountains Day Spa
  • Fountains Day Spa
  • Fountains Day Spa
  • Fountains Day Spa
  • Fountains Day Spa
  • Fountains Day Spa
  • Fountains Day Spa
  • Fountains Day Spa
  • Fountains Day Spa

About Fountains Day Spa

Established in 1980, The Fountains Day Spa serves the Washington DC, Alexandria, Fairfax, Arlington, Bethesda, Fort Washington, Silver Spring, and Temple Hills areas. The spa specializes in health, wellness, and peace of mind. The spa is a quiet sanctuary for those who enter its doors. The comprehensive spa menu offers a variety of treatments, including deep tissue, aromatherapy, reflexology, crano-sacral, and raindrop`s, and also rejuvenating Guinot, Hydradermie, Beaute Neuve and Liftosome Facials. Skin-care products are made by Guinot of Paris.

Fountains Day Spa

Address & Info
Fountains Day Spa
422 South Washington Street,
Alexandria, VA 22314
United States
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Accepts Spafinder Gift Cards
Hours of Operation
Mon: 9am  -  9pm Tues: 9am  -  9pm Wed: 9am  -  9pm Thu: 9am  -  9pm Fri: 9am  -  9pm Sat: 9am  -  6pm Sun: 11am  -  6pm
Contact Info
Contact Us

+1(703) 549-1990

http://www.fountain...
 
Accepts Spafinder Gift Cards
Contact Info
Contact Us

+1(703) 549-1990

http://www.fountain...
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Menu of Services

BODY SCRUBS
Other Scrubs
Load All 1 Body Scrubs +
BODY WRAPS
Algae/Seaweed
Mud
Other Body Wraps
Load All 3 Body Wraps +
FACIALS
Acne/Deep Cleansing
Anti-aging
Aromatherapy Facial
Back Facial
Brightening
European Facial
Exfoliating
Fruit Acid
Galvanic
Men's
Microdermabrasion Facials
Other Facials
Oxygen
Rosacea
Sensitive/Calming
Signature
Teen
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FACILITIES & AMENITIES
Relaxation Lounge
Retail Store
Robes Provided
Showers
Slippers Provided
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HAIR/NAIL SERVICES
Eyebrow and Lash Tinting
Hair Removal
Waxing
Load All 3 Hair/Nail Services +
MASSAGES
Aromatherapy
Back Massage
Couples
Deep Tissue
Four Hands
Hand/Foot
Hot Stone
Other Massages
Prenatal/Postnatal
Reflexology
Scalp
Sports
Swedish
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OTHER
Electrolysis
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Customer Reviews for Fountains Day Spa (65)

Rose
July 31, 2014
Miracle Worker!
I had a wonderful experience at Fountains Day Spa! My massage therapist, Brandy, was truly a miracle worker. I went there with bad muscle pain in my neck and upper back and she worked with me to ensure my needs were addressed and I left there pain free and feeling wonderful. After a week of pain it was the relief I really needed. Even almost two weeks later I am still feeling pain free and well rested. I will certainly go visit Brandy again and recommend her and Fountains Day Spa!
Rebecca R
July 25, 2014
Perfect
I have been visiting Fountains for a little over a year now. Their staff has always been very polite and courteous. The spa is located in Old Town just off of the GW parkway, so it's very convenient to reach and street parking is a breeze. My appointments are always scheduled perfectly and their flexible hours really work with my erratic work schedule. Their recommendations for my skin are always spot on as well. I'll be happy to continue using their services in the future!
HeatherP
June 2, 2014
the BEST spa in the DC Metro area
It all began with a gift certificate I received for Christmas 2013, from a good friend who calls this her favorite spa, and now I know why! I have had 8 treatments in the past 6 months and look forward to many more. Francis gives the BEST microdermabrasion facials while Amy delivers the BEST detoxifying mud wraps. She makes me feel so comfortable and at ease. A wonderful place with wonderful staff!!
KellyH
April 25, 2014
Love this little gem in Old Town!
I'm so happy I have discovered this spa! I love my massages with Amy- she knows how to work out the kinks in my back and is very knowledgeable with her skills and technique. You will love her too!
TinellP
March 6, 2014
Old Town Treasure!
I recently went to Fountains for a facial and my boyfriend went in at the same time for a massage. Francis did my facial and all I can say is he is an absolute artist! I was so impressed by his friendly demeanor, knowledge, and superb level of service. My boyfriend's massage was also top notch. We feel like we have found a treasure and will definitely go back!
M
February 13, 2014
Sidewalk Sanctuary
I have usually booked facials here, but have just begun trying other services. Reflexology is wonderful. Suzanne and her staff have years of experience taking care of your skin, body & mind Their spa is a gem which will leave you feeling cared for and rejuvenated.
Mary BethA
February 11, 2014
Excellent Facial & Eyebrow Waxing
Each facial has improved my skin's appearance and reduced break-outs. I have very sensistive skin and have responded will to the products sold at the spa. Also I have always broken out with eyebrow waxing, but have not had any issues here. hte staff is always helpful and responsive. - Mary Beth A.
Kelly
November 13, 2013
Can't wait to go back
My boyfriend purchased the Stress Buster spa package for me; it was my first time at Fountains Day Spa and only my second time getting a massage. I was extremely nervous going in but all of the staff are very friendly and put me at ease instantly. I had a 50 minute Combination Massage and 25 minute Reflexology with Marcia, incredible does not begin to describe her skill, she is amazing, her hands work miracles! I also had a Hydradermie Facial with Leila; it was my first time getting a facial so I was unsure of how things went. She walked me through everything as she was doing it and described the benefits of procedures. I absolutely loved my time at Fountains Day Spa with Marcia and Leila, I left feeling the best I have ever felt and completely stress free. I cannot wait to go back there to get the same services and to try the other services they offer. -KS
NitaL
November 12, 2013
a little slice of heaven
at Fountains, the scheduling staff takes special care to match your needs to a skilled therapist. although it's not hard, because all of the therapists I've had here are highly skilled. the wax & the techniques they use for waxing are flawless; I've never walked out with a stray hair or bumps. the massage techniques are thorough enough to rid you of the deepest of knots. the body scrub is pamerping, and with easy access to a luxurious bathroom, not very messy at all. the parking is free & easy. the atmosphere is very relaxing. the price is right. oftentimes even, they will have 20% or 15% off deals (just friend them on facebook). Now that I have Fountains, I can afford to go a little more often.
aliciac
October 27, 2013
Fountains Forever!!!
Finding the right combination of excellent service and memorable experience can be difficult; however, I can say that I've found both at Fountains Day Spa! For years, I visited many of the local day spas only to feel like a part of an assembly line rather than a valued customer. (There's nothing like finishing a hard day's work and driving to the spa for a relaxing experience only to be met with an apathetic face and a generic greeting!) Yet from the first day I walked into Fountains, I felt a difference. This little townhouse oozed personalization, care, and comfort. EVERY staff member that I encountered was pleasant and considerate. The atmosphere was calming. Five minutes into my consultation, I immediately felt at ease and knew that this was unlike any other experience. Three months later, I still feel the same and I visit the spa on a weekly basis. Susan's knowledge of skin care, the body, and the industry is unmatched. She is truly passionate about her work and the customer's experience. I really look forward to our appointments! Simply put, Fountains outshines its area rivals. If you are looking for a place where your health and experience are the primary focus - THIS IS THE PLACE. You won't regret it!
MargaretW
October 13, 2013
Harmony Massage
After an overwhelming week in the middle of the dreaded shut down, The Fountains Harmony Massage reminded me that everything will be okay. Elena asked what needed attention and what areas of her expertise I preferred. I got just that: a combination of massage, reflexology, and energy work. As a customer of about ten years, I highly recommend The Fountains.
WinstonS
September 18, 2013
All in one with top notch service
I've been to many spas but in the last few months I've only needed and wanted to go to Fountains Day Spa. I'm a personal trainer who owns and operates one of the biggest fitness centers in area so it is important to me to keep up with my image. I originally tried Fountains because they have all of the serves I need and more. I've had several of their services over the last few months and I'm totally satisfied with all of them. It just feels great and make sense for me to go to a spa that no matter what service I get they already know me and the best approach to service my needs. So, no matter if you want one or multi services I highly recommend Fountains Day Spa.
June 25, 2013
Repeat customer satisfaction
I am a repeat customer and there is a reason. Everytime I make an appointment there I always get a good massage...and I usually don't go to the same person twice! But they are always great! Plus when I call, they oftentimes fit me in same day! It's great! I highly recommend Fountains Day spa!
Dave
June 12, 2013
Attitude changing massage
As a guy, I'm a bit leery of stepping into froofy spa-land. Even though I've had massages before and know how great they can be, I kept dragging my feet about scheduling one. I am so very glad that I went. The service was friendly, professional, and helpful. And the combination massage with Jennifer was fantastic--80 minutes later I felt calm, unknotted, and had a whole new, chill perspective on things. I highly recommend Fountains and will certainly go back again.
laurens
May 26, 2013
Worth Every Penny!
I had a fantastic Swedish massage from Tiffany today, and I had to get on and review immediately. I'm so relaxed, and my back feels superb. I just returned from a two-week tour of Italy with lots of walking and tours galore, so my feet and back were well served by Fountains and Tiffany. Tiffany even advised on my problem areas in my neck, and some other exercises to do while sitting at a computer all day, so my neck gets better. It's a great day spa! - LS
JenniferG
May 10, 2013
Best massage therapists!
Suzanne hires the very best massage therapists! Tiffany gave me a deep tissue massage yesterday and it was fantastic! I have had other massages in the NOVA area and have tried many resort spas abroad and am always disappointed. I don't even get massages on vacation any more, I wait until I can book at Fountains.
LucyW
May 8, 2013
Fabulous Swedish Massage!
Due to stress, anxiety and tension (need I say more?!) I finally made an appointment to have a Swedish Massage! I had heard great reviews from my new daughter-in-law and daughter (for the wedding last October all the bridesmaids were treated for massages!) and then a good friend Karen had a facial at The Fountains and raved about it. After work last Thursday I went for the massage and Marcia Lindsey gave me a massage that was fabulous! It was therapeutic, healing and relaxing and the most wonderful massage I have ever had. My whole body felt rejuvenated and relaxed for the first time in years. Also, my skin has been terribly dry for a long time and for days after the massage it still felt smooth and soft. I purchased some body butter there and it has helped me tremendously. I am definitely going to be a regular at The Fountains Day Spa. My next appointment the end of this month is with Marcia for a Rose Moisturizing Mud Body Wrap - and I can't wait! The Spa is cozy, comforting and welcoming and the staff helpful and friendly. I highly recommend this spa!
KarenW
May 8, 2013
Active Sea Body Mud
went for visit last wk an had the active sea body mud wrap , it was wonderful . i've also had the facial which was also nice . the staff answered all my questions in reference to the treatments and gave me all and more information to help me improve my body . will be going back . the products are also amazing . would recommend fountain day spa to anyone looking for a day spa ,
AnnL
March 13, 2013
An Age changing Facial !
I have recently finished a series of special facials at this little gem of a spa in Old Town Alexandria and have to tell you that the results are fantastic. It is a combination of a Hydradermie and The Lift - you look ten years younger at the end ! I have received so many compliments from my family and friends! No need to have a face lift if this wonderful facial is available. The Guinot products are excellent too which help to maintain the results of the facials.
Robin
March 1, 2013
HydraClean Facial
I have been going to Erin at Fountains for Guinot Hydradermie facials and recently tried the new HydraClean 25-minute facial. This is a deep cleansing facial that left my skin feeling clean, polished, pampered and radiant. This facial fits my time/cost budget and I've made 2 more appointments this month! Erin, as always has the perfect touch and manner that keeps me coming back for my favorite soothing, smoothing and illuminating skin treatments.
KimE
February 27, 2013
Amazing Massage
I have been getting my facials at Fountains since last year, and decided to get a massage as an added treat. What a great decision! The therapist, Dean, was wonderful. I chose a combination massage -- and Dean has the ability to focus the massage and adjust the pressure to address "problem spots". I left more relaxed than I can ever remember. I will return at least monthly for this wonderful treatment. Now that I have Dean for massage and Suzanne for facials, I'm a happy woman!
NicoleP
January 30, 2013
A Welcome Relief from the Beltway! :)
Hi! I live in Del Ray, 1 mile from Old Town, and have been to Fountains Day Spa several times now for therapeutic massages. I'm a repeat client b/c of the exceptional skills of the two massage therapists who've worked on me - Edith and (today) Dean (both are females). I carry a ton of stress in my neck, back, and shoulders, and both therapists have been able to address my concerns w/o hurting the 2 bulging disks in my neck and go above and beyond my expectations. Dean found (and massaged away) some knots today in my calves I didn't even know existed! I highly recommend Fountains and plan to return again and again! As I write this I'm drinking cucumber water....inspired by Fountains! :) Nicole P, Alexandria, VA
January 30, 2013
Great Service!
I had a great experience here at Fountains Day Spa. Waxing is always one of those things that is not always fun to do, but the technician was great, easy to chat with and did a great job! I will be going back! Thank you!
DebbieM
November 16, 2012
Fantastic Facial
I discovered Fountains a few years ago after having gone to another reputable Day Spa in Old Town. The facial at Fountains was so much better. I have gotten some of the best facials ever from Fountains. Each professional that I have worked with has been very nice, helpful, professional and caring. They all seem to give you more than is advertised. Last night I got the Ultra Hydradermie Facial. I look like I have new skin. The facial was very relaxing and Aubry was wonderful. Well my mask was drying, she gave me a quick reflexology session. She also gave me wonderful suggestions for helping my skin as well as samples of their wonderful Guinot products. I strongly recommend Fountains. They offer other services other than facials. A gift certificate makes a wonderful gift to anyone on your list who needs/deserves some pampering.
TeresaB
October 18, 2012
Thoroughly pampered
A few days ago, Erin performed a facial and a reflexology massage. What a relaxing combination. Erin has wonderful hands and a soothing demeanor. She explained everything and then proceeded to make me feel thoroughly pampered. I highly recommend Erin and Fountains Day Spa. I can't wait to go again!
JoR
August 12, 2012
Looking forward to a return visit
I received a gift certificate from my employer and a suggestion that The Fountains is supposed to be good. I went to the website and read the reviews, then viewed the video, which prepared me well for the experience and helped me select the type of massage I wanted. Although I was late and stressed due to traffic, the receptionist was extremely gracious and helped me to relax -- even after I knocked my glass of water all over the floor! My masseuse, Amanda, briefly interviewed me to learn what my needs were, then gave me a superb 80-minute combination massage. I couldn't believe that much time had passed when it was over. Will definitely go back.
KathyS
July 30, 2012
Outstanding quality and service
Just had my fourth visit to this wonderful spa. The hydradermie facial is simply amazing - takes years off of you, is incredibly relaxing, and leaves a noticeable difference for many days. The staff is great, and the Guinot products and techniques are cutting edge. I highly recommend Francis, who has treated me on two of my four visits. If you need a treat, can't recommend this place highly enough!
JS
July 22, 2012
Welcoming and Sublime
I had an absolutely wonderful facial with Susan today and came away feeling both relaxed and rejuventated. A first class experience! Looking forward to my next visit. Jan S.
JanS
July 13, 2012
The Relief you need
I have been going to Fountains for many years now. Never as often as I would like but when I do it's always wonderful. They are professional, yet friendly, and always willing to go the extra mile. My recent massage and reflexology session was totally stress relieving and the facial divine. It does not have the pomp and ceremony of many other much larger spas which suits me just fine. Highly recommended. Jan Speakman
JenL
May 22, 2012
A Little Gem in Old Town
You don't realize how spacious this place really is until you head on in for a treatment. I had a wonderful massage and the therapist was very knowledgeable and even provided a thai massage experience so I could see what that was about. The staff is friendly and courteous. The waiting area intimate and includes fancy trail mix and spa cucumber water. I have been going here for several years now and always had a great experience. Plus you just can't beat being blocks from boutique shopping in Old Town. JLemon
CrystalM
May 15, 2012
Bridal Shower Gift
I highly recommend Fountains Day Spa to all. I had a wonderful experience and was provided assistance with high quality customer service while using quality products. Ladies and gentlemen please go and visit this day spa and receive the first class experience. Thanks, Crystal Mullins
harlow
May 7, 2012
A Consistently Wonderful Experience
Having been a patron of The Fountains Day Spa for over 20 years, I thought it time to express my gratitude for all they have done for me and to share my truly amazing experiences. I have probably had most of their treatments, from facials of all types to body wraps, hot-stones, deep-tissue massages, reflexology, aromatherapy and everything else they offer. Honestly, I have never had a bad experience with any of them. Immediately upon entering the Fountains, I feel a calm come over me. The whole atmosphere is conducive to comfort and relaxation and the friendliness of the staff makes me feel right at home. And the professionalism of the therapists makes me feel confident in their knowledge and ability. I recently suffered from a herniated disc in my neck and after many medications, it was the message I received there that made the biggest difference in my healing. The therapist truly knew what she was doing. As a resident of Old Town for nearly 30 years, I know there are many spas around this area, but there really is none better than The Fountains.
CatherineB
April 11, 2012
Just what I needed
Before heading back to the world of teaching high school I needed a way to de-stress and relax. This was by far the best massage I have ever received! I have been lifting weights and the muscles in my shoulders and upper back have been tight. After a deep tissue massage not only were all my troubled spots worked out but I was also left in a complete state of relaxation. The therapists are very skilled and the entire experience was exactly what I needed.
NicoleC
March 26, 2012
30th Birthday Surprise
After spoiling me with diamond studs, a long stroll through Old Town and a home cooked meal, my husband surprised me with a couples massage at the Fountains Day Spa! We each experienced a 50 minute Swedish Massage and loved every second of it! The masseuse's knowledge and expertise were evident in her attention to technique and thoroughness. The atmosphere was incredibly relaxing and I was able to drift into a place of peace and serenity. I have no doubt my husband and I will return!
ElizabethL
March 21, 2012
If you're buying someone a gift card...
Fountains is the best! My husband bought me a gift card six years ago, and now it is my favorite place to go. I have been to other spas in Alexandria (Sugar House, Massage Envy) for bridal showers and such, but again and again I come back to Fountains. For several years I managed depression related to infertility. My husband managed herniated disk pain. Fountains therapists were incredibly compassionate, knowledgeable and professional to both of us during those times. (We also enjoyed their couples massage/ lesson one Valentines Day!) The atmosphere is simple; warm and lovely without being pretentious, and their staff is consistently excellent. We have had different therapists over the years. Amanda is my current masseuse. Initially I thought she was too gentle, but she gradually worked deeper and deeper, and I left feeling great and with a lot of respect for her patient and persistent expertise! The receptionists go above and beyond the call of duty, looking up my history to see if I still have part of an (Ancient!) gift card left, and even moving my car when I made a poor choice of parking spot! If you want to find a "Cheers' spa, where "everybody knows your name and their always glad you came," Fountains is a great choice.
AlanS
March 19, 2012
Intuitive staff
I went in for a deep tissue/sports massage for my legs. I did my best to try and explain where the problem spots were but didn't feel like I communicated it adequately. I essentially said, "once you start, you should feel it". And she did. I could tell immediately by the attention she gave trouble areas she knew what to look for and how to make the muscle relax. I will definitely be going back again...and again.
Veronica
March 13, 2012
Hands down BEST massage!
I came to fountains with sore muscles due to working out a few days ago hoping to loosen up and relax.when i arrived, I was greeted with a smile by the front desk and sipped on cucumber water while my appointment time arrived. Then i met Jennifer who promptly guided me upstairs where i had my 80 minute combination massage. It was glorious! the atmosphere was divine and comforting. She was able to work on my troubled areas with the perfect amount of pressure. I highly recommend Jennifer! I left feeling like a new person. I will come back
SabrinaL
February 26, 2012
Stress buster package
Although parking is only available on street, I managed a spot right in front of the spa. Upon entering the receptionist greeted me warmly, provided forms for me to complete and took my coat. Right on time Amanda took me upstairs for my combo massage. I have permanent jewelery around my neck and waist which she expertly worked around. During the massage, Amanda used focused pressure to release the knots around my shoulder blades and neck. The massage bed was warm and lighting very relaxing. Between my combo massage and facial Amanda passed on the permenant jewelry situation to Audrey, my facial aesthecian who had a plan to wrap it in a towel during the galvanized current portion of my facial. As noted in other reviews, they do no use steam but the products and tools did a wonderful job of cleaning and softening my skin. Finally the reflexology treatment……I experienced a bit of pain during the pressure on one of the meridians on both feet which turned out to be the lungs area. I tolerated the pain as I knew that working that area would release the congestion I had been living with for the last 2 months. This is the next day and my congestion is greatly reduced with no meds.
SandyR
February 24, 2012
Fountains Day Spa - why go anywhere else?
I was given a gift certificate to this spa just over 1 year ago and won't go anywhere else but here. My experiences have been excellent, particularly as a result of the services provided by Edith. I've gone in multiple times with an ache or a pain here or there for which I thought only an orthopedist or chiropractor could fix. 50 minutes with Edith, and never another problem. Sandy
Trudie F
February 13, 2012
Hit the Spot!
I was able to get a short term appointment for a badly needed swedish massage. There was none of the sitting around and waiting, as I was whisked directly to the treatment room within 2 minutes of arriving, and there received the best massage of my life. Jonanthan, my therapist, really listened about my trouble areas, and spent extra time and attention where it was most needed. He has incredibly strong hands! My only regret is that I didn't book a longer treatment. Could have stayed there all day!
AnneG
February 9, 2012
Painfree cause of the fountains
I have chronic pain so I go to M.E. for maintenance but no one relieves the pain as well as the therapists at The Fountains. If anyone ever asks me where to go I wouldn't recommend any other place then fountains.
Sarah
February 1, 2012
Best spa experience I have ever had!
I have been to many spas in my life (including many 5 star spas) and I have to say this was the best spa experience I have ever had. From the moment I came into the spa I felt very relaxed. The front desk staff were very accommodating and welcoming. I received a combo massage which was exactly what my sore body needed. I also received a hand and foot scrub, which left my skin feeling fresh and soft. Overall, I would recommend this spa, without any hesitation, to everyone!
KathyM
January 24, 2012
Wonderful Spa
I have been going to Frances to get my eyebrows waxed for years, as well as for facials. As much as I dread the "quick" pain of the wax, he always make its comfortable & is so personable & fun to talk to. Most importantly, he listens to what I want & gives great advice. I have tried a few other places, but clearly Frances is the best in the Alexandria area. I would definitely recommend this spa, as I visit it every 3 weeks!! Thanks Fountains & Frances!! Kathy M.
GabriellaB
January 8, 2012
Great Spa for a Massage
I went to Fountain this weekend for a Combination Massage with Amber. She did a fantastic massage! I left feeling very relaxed. I would definitely recommend a massage at Fountains with Amber.
Ann-MarieW
December 6, 2011
I LOVE Fountains!
I have been going to Fountains for years now. It's my #1 spot for massages and facials. I usually have pretty clear skin, but have had some problems lately. I have been extremely stressed out and broke out all over my cheeks and around my chin. So, I booked a microdermabrasion appointment with Francis (who is awesome) and continued with a couple of follow-up facial appointments. My face has finally calmed down! The texture is completely different - thank God! He's a miracle worker! Also, the product line they use - Guinot - is fabulous. My sister visited for Thanksgiving for about a week and was using my Guinot Hydra Tendre cream cleanser. She said that the dry patch on her forehead was completely gone. This dry patch had been a consistent issue for her. She even had a dermatology appointment scheduled for the following week! After using my products, she didn't have to go anymore. To sum it up, I go to Fountains for a few reasons: (1) Quality, friendly, knowledgeable staff; (2) Great products; (3) Great discounts (if you sign up for their email specials). FA-BU-LOUS!
CheriV
October 16, 2011
C. Villa
Recently visited this spa with my daughter who was home on a college break and was wowed with the facial I got from Francis! He is a true artist when it comes to making the most of the experience!! the products they use are a French brand called Guinot and they are amazing products!! The facial I got was a 90 minute hydrodermie (?spelling), I was impressed with how intensive the work was for this type of service. He really worked on every aspect of my face, pores, blemishes, nutrients, moisturizers, and then more of all the above. The experience was A+++ and well worth every penny! I highly recommend this spa and, especially Francis! My daughter had a 60 min facial and really liked her technician as well, Her name was Shannon, In any case, you can't go wrong here!!
MaryP
September 6, 2011
Labor Day Delight
After several months of "spa deprivation" (due to killer work schedules), we were finally able to book into the Fountains Day Spa for a Labor Day | Wedding Anniversary treat! Amanda provided an absolutely amazing massage therapy treatment for me -- equal to the services of a neuro-muscular specialist!! She has an intuitive healing touch and is a real find for the spa. Following the massage, Angela (a truly angelic being) gave me an outstanding Hydradermie Ultra facial, which was a wonderful finish to the morning of beauty! Thank you, Fountains and Suzanne for the exceptionally talented staff (and for Savannah, who keeps things organized at the front desk). You are true professionals gifted with many talents for transforming tired souls.
KathrynB
August 23, 2011
First massage
After a very hectic few weeks, I had my first ever massage. It was wonderful -- caring, respectful, effective, relaxing. I was made to feel at ease right away. I will be back! Amber was terrific.
HeatherA
July 28, 2011
Terrific massage- thorough menu of services-great specials
What I love about Fountains: Great massage- they even massage your feet without asking- I can't wait to add on reflexology to my next massage! Professional, courteous and clean environment Excellent menu of services- my friends swear by their facials and products Sign up for e-mails and receive tips and date specific discounts Heather Allen
JenP
July 26, 2011
Amazing!
I had a massage with Jonathan after returning from a hectic 2 week vacation that I knew was going to leave me exhausted. I was looking forward to the massage and Jonathan did not disappoint. I had more knots in my shoulders (and apparently my legs) then I realized and he did an amazing job working as many of them out as possible. Massages for me have always been a luxury - but after the way I felt after leaving Fountains I think that they are so much more. I can't wait for my next one!
christinac
July 20, 2011
Body Wrap Works Wonders
I came to the fountains day spa for my first ever body wrap two weeks ago. Upon entering, I was greeted immediately by the front desk. The receptionist did a great job of making me feel welcomed, offering some cucumber infused water and making small talk with me. After signing in, Amanda welcomed me and led me upstairs to the room. I had heard how great body wraps were for the skin and I felt that mine was tired, dry, and dull. I knew it would be a great way to get my skin glowing after some time at the beach and pool. As soon as I got in the room, she explained the procedure and left me to get ready. When she re-entered the room, she got to work. I was shocked at the results. My skin remained totally moisturized for the next 5 days! Hahaha I didnt put a single drop of lotion on my knees or elbows ( my most commonly extremely dry areas). I definitely thought Amanda did a great job making me feel comfortable during the procedure, the room itself was very calming ( decor, music, and lighting)!
Julia
April 26, 2011
Yulia
They have a very strict policy. I was very late. So, I got 20 min of facial instead of one hour. I understand I was late... However, I was a new customer and I did not really know their so strict policy. I was very surprised when I was required to pay $100 for 20 min ( this is the price for one hour which I reserved but did not get). I did not feel like paying $100 for 20 min. Did you? After very long conversation, I was allowed to pay $ 57 as for mini facial-30 min with one condition -- me never return again...It hurt me also. Anyway, I paid and even left very nice tip. Who was right or who was wrong, it depends on personal judgment. But I felt very upset and stressful. I did not feel relaxed at all, and, on the next day, my face had a rash.
Response from Fountains Day Spa
Julia was over 30 minutes late to her appointment; we told her when she made the appt. that the esthetician had an appt. directly after her, which is why her hour-long facial was shortened. The esthetician also gave her the mask that is used in during facial to take home, since she was unable to receive it during her session. Julia was also told the cancellation policy on the phone when booking by Suzanne, the owner. Which is a 24-hour cancellation policy, much like many other spas in Old Town, she had no issue with the policy at that time. She then signed a form that stated that she understood our cancellation policy. Only after her facial did she begin to argue for 40 minutes refusing to pay the full price for the service that she had scheduled. We explained that we could have booked another appointment in that hour, that she had reserved. Our employees work on commission. We do not penalize customer for another client's tardiness. This would be unfair for those clients who show up for the schedule appointment on time. After bullying our receptionist in person and having her husband bully her by phone, the receptionist called the owner to explain how uncomfortable and stressful the situation had become. The owner requested the receptionist charge for a mini-facial, and asked that she not return, since she had upset one of our employees so much. We feel that it is unacceptable to have a small business block out a period of time for someone who has no consideration for those who provide the service. As far as this review is concerned we are unsure what she is complaining about, the fact that she was late, that she paid for the shortened treatment that she received, or that we asked her not to come back?
EileenT
April 17, 2011
Magic Massage at Fountains
I had the most amazing massage from Jonathan. He has a magic touch and really cares about helping you feel good. I have never been one to have regular massages, or to remember the name of the masseuse, but my first massage from Jonathan was so good, that I am now scheduling monthly massages with him.
JenniferB
February 22, 2011
Best kept secret in Old Town
I love this spa from the moment I call to make my appointment to paying the bill (well I don't love paying the bill but you get what I mean). The staff is so attentive and nice they make me feel like a celebrity. I love getting massages there, the hot stone massage is so luxurious! I never thought I would get a facial until someone gave me a gift certificate for one and now I know what I've been missing. My skin never looked to good and I wouldn't even say that I have problematic skin, my skin is pretty average with breakouts here and there. Anyways long story short, I love love love this spa. Thanks!!!!!!!!!
ChristaH
July 5, 2010
Rejuvenating & Healing
The staff and products at The Fountains Day Spa in Alexandria are heavenly! Suzanne give the best, most healing facials I have ever had. I came to Fountains with some serious facial irritations and Suzanne was able to totally clear and heal my face. The Guinot products were exactly what I have been looking for and have helped my skin look healthy, clean and vibrant. Suzanne (and all her staff) are experts in their field. They are also very encouraging, helpful, and thoughtful. They approach each person holistically and provide helpful insight and advice. They also have helpful discounts on services and products during off-days or off-hours, which is helpful for clients who want the most professional and high-quality experience possible, but also want a helpful price in these economic times. I know you will love Fountains!
KathyH
April 14, 2010
WONDERFUL EXPERIENCE!!!!!
I am writing to thank everyone who has written previous reviews...My spa treatments today were FANTASTIC...I walked in for my appointment and was greeted by two very friendly ladies...Then I met Edith the massage therapist...I have to say this was the best massage I have had...I then went with Shannon for my facial...I have never had a facial and this was perfect..She helped ease my worries and there was no STEAM...that is perfect in my book...Shannon was not at all pushy about selling products and she assisted me with what to do with my problem areas...I will be leaving Alexandria in abotu 2 weeks to go back to Texas, but I will definetly be back when I visit in July! WONDERFUL EXPERIENCE!!!!!!
ReginiaH
November 15, 2009
First Time Client
As a frequent spa consumer, Fountains Day Spa was one of the best facilities in the Northern VA area. The staff was wonderful, knowledgable, and extremely professional. After an Active Sea Body wrap, I was fully relaxed and de-stressed. I will definitely be coming again and recommending Fountains to friends. Thank you to Leah who did a tremendous job! Reginia
Lynnette
October 9, 2008
Pain Help!!
I have been visiting Fountains for 6 months now and have never felt better. I visit the spa once a month for a deep tissue massage and occassionally add on hot stones. Lisa, the therapist, is incredible with the pressure she uses and the care she takes in my aches. As an athlete herself she is able to offer her advice concerning injuries and pain that I feel in my hamstrings. The spa is incredibly soothing and relaxing with nice music, candles and a gentle scent of essential oils.
spa504
November 18, 2006
best atmosphere!
I regularly visit because I simply love this spa - the owner gives the best facials I have ever had. The spa is clean and well-maintained and I highly recommend it.
Courtney
October 20, 2006
Excellent Facial and Wonderful Eyebrows
I just moved to this area and have been trying spas everywhere in the VA and DC area and I FINALLY found what I was looking for at Fountains . When I walked in the door I was immediatly greeted and was offered refreshments etc. My treatments that day were a facial and an eyebrow wax. It was the most incredible and relaxing facial I have had to date. The candles burning, the music and the most flavorful aroma ever added that special touch which helped me to relax even more. I went into Fountains with eyebrows looking like Hailey's Comet and came out of there with eyebrows looking sleek as can be. Also, I must say that the products they use there amazing and continuously hydrate my skin. I also appreciated the quaint and cozy feel that you get at Fountains. As mentioned earlier, everyone there is so nice and friendly I feel like I've been a customer for years, when really it's only been several months.
Karengrace
October 12, 2006
I drive 125 miles!
Although I live near Philadelphia, I drive 125 miles each way just for my monthly facials at The Fountains. The payoff? My skin looks fantastic, I feel totally relaxed, I am able to buy products that prolong the look until my next visit--plus I could claim to be at least 10 years younger than I really am and still be believed. The staff at The Fountains are friendly, professional, and superbly trained. I've enjoyed facials, body treatments, massages, pedicures....the works--but the facials are what really makes the 5 hours of driving worth it.
harlow
October 12, 2006
the best facial and massage
I have had several wonderful experiences at the Fountains Day Spa. Suzanne, the owner, is truly a spiritual healer and I feel relaxed just being around her. it is a friendly and informal atmosphere. All the therapists are professional and excellent (the ones I've had) in their field. Several of my colleagues at work are also regulars and think it has the best facials and massages in the area..
Shelly
October 12, 2006
Outstanding Experience
I've been to The Fountains Day Spa dozens of times over the past few years, and every single visit has been an exquisite experience. I'm especially addicted to this Spa's facials, but I've experienced many of their other treatments, as well. The atmosphere is cozy and relaxing, and every one on the staff is warm and friendly. I've been to other Spas, especially when I'm traveling, but I've never found one that I'd recommend as highly as this one.
Dawnl
October 10, 2006
Best Facial In DC
I have been seeing Suzanne regularly since 1993. I would not put my face or worries in anyone else’s hands. I can honestly say the super hydridermie is the best facial I have ever experienced.
SpaDilettante
June 8, 2006
The good is good, the bad is awful!
First, what I liked - Massage therapist and facialist were Excellent, and I really like their facial (the one thing that might bring me back). Everyone was very nice and friendly, and my "spa lunch" chicken ceasar salad was good. Now for the bad - the spa is in an old townhouse that I don't think is suited for a spa. First, the only changing room is the bathroom, and they don't have lockers or locker room of any kind - I had to schlep my bag. The upstairs treatment room was fine. However, the facial, manicure and pedi were downstairs, and I had to walk through the lobby, in view of the street, to get there! Made me a bit uncomfortable. The building and fittings look a bit old and shabby. The pedicure chair was very uncomfortable, non adjustable, just not up to snuff with day spas in this area. The foot tubs were just retail plastic tubs set into a melamine box! And they didn't work right! And it's no cheaper! The cheaper nail places have better equipment. Lastly, this nail technician uses tools just sitting in barbasol, and they are dull! That's when she got my attention! I didn't like the nail services at all.
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