Customer Reviews for Copperfalls AVEDA Spa & Salon (3)
May 5, 2015
Extremely disappointed today in CopperFalls!!! Made an appointment with a live person yesterday for today. Have a hurt back and in major need of a massage. She confirmed date and time multiple times on phone. Arrived today only to be told that my appointment was scheduled for tomorrow and not today and there was nothing that could be done to help me today. How difficult is it to manage your schedule and make sure customers are booked on the correct date/time? Left with a still hurting back... No massage and no answers from anyone at CopperFalls. They wanted to offer me 20% off a future service. Really??!! I think based on a mistake of that magnitude I'm owed more than 20% off. Needless to say... I find them completely unreliable and this certainly left a bad taste in my mouth. I won't be recommending this spa to anyone in my circle.
July 21, 2011
Three years and two kids later, I finally used my gift certificates and I'm glad I waited so long! I started off with my haircut, which was so so. I later found out she was entry level, which I wish I would have known before hand. I was taken upstairs for my 1hr facial where I met Meg. She was AMAZING. The best facial I've ever had. She addressed my concerns and gave me recommendations w/o trying to push(too hard) the products. She had great demeanor as well and took her time. The environment was relaxing with a ton of products out for you to sample, and was very clean. If you live or are visiting the area, please make a point to visit and book Meg.
January 1, 2011
Very good experience, long wait time between services
We did the mini spa package and it was wonderful! So relaxing, and the staff were fabulous! The only down side was we waited 15-20 minutes in between services so what was supposed to be a 2 1/2 hour spa day was a 4 hour spa day. Next time we will order lunch and enjoy our wait!
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Copperfalls AVEDA Spa & Salon
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