Customer Reviews for Capricious Skin Care (29)
October 20, 2010
I have a pretty busy work schedule so I often have to reschedule my appointments. The staff is always very friendly and accommodating to my often last minute request and thanks to their confirmation call the day before my appointment, I was able to double check my schedule. About the service: I'm really bad with names, so I don't remember the girl that did my last facial, but she was good. She always tells me what she is doing to my face so I know what to expect and check-in frequent to make sure I'm comfortable and I felt relaxed, radiant, and pampered after my facial. Definitely a great experience!
September 2, 2010
Fabulous facial. Really felt pampered.
August 31, 2010
Just my 2nd facial ever and I will certainly go back. I appreciate that they customize their facial to your needs. Brandy was great at explaining what was going on, but also knew when to just let me relax. Quite enjoyable!
August 24, 2010
I am from Arizona and still go back for my facials because I have not found anyone in California to really put the same effort into taking caring of my skin versus trying to sell me more products. This was different experience entirely. Laura listened to what I said about my skin and geared my facial to getting the results I wanted without having to listen to a sales pitch or a lecture of what I should be doing. It was relaxing and effective at the same time. I am pleased to find a place to go to after 15 years of living in the Bay Area. I hope anyone that reads this feels the need to go check it out at least once.
August 19, 2010
Great Deal and Amazing Facial
I found out about this amazing place through Facebook and decided to check it out since they were offering a great deal as well... And it was worth it! The lady, named Nelly, was fabulous! Not only, she gave me a heavenly facial but also she shared with me excellent tips about skin care. They were attentive and gentle; and the environment was so relaxing. I'm definitely coming back!
August 17, 2010
The best place to relax..
Capricious is the best place to relax and have professional treatment.I realy enjoy to have my facial in this lovely spa.
August 12, 2010
One look at Brandy's flawless skin gives the assurance that this place knows what they're doing! Although small and bit difiicult to find in a Los Gatos shopping center Capricious Spa is a hidden gem that takes pride in their services. I had a facial by Brandy and felt so refreshed that it felt like I had a whole body massage. I looked younger too :) The Dermalogica products are heavenly and smell oh-so-good... Definitely wins my vote as a must-visit spa in the bay area!
August 9, 2010
A comfortable retreat
Capricious is a lovely spa. I enjoyed my facial and was extremely impressed with Brandi. She is passionate about what skincare and making the customer feel comfortable and valued. I will definitely be back for more pampering!
July 30, 2010
Upon entering this Spa, I felt very good about what I was about to experience. The staff was knowledgable and communicated clearly what to expect from the Pumpkin Peel Facial. It was everything and more of what I wanted from a facial. I would highly recommend this spa to friends and plan to return for another skin care experience.
July 26, 2010
Facial and Pedi
Had my 1st pedicure and facial. I felt pampered and relaxed. The staff was accommodating, friendly and expert in the services they provided. I plan to revisit the spa with my daughter. Wonderful place to spend an afternoon.
July 25, 2010
Loved the Pumpkin Facial!
Nice spa with lots of services to chose from. Nellie was excellent!
July 16, 2010
I had my first Facial and it was an extremely pleasant and relaxing experience. The atmosphere is very calming and the staff pleasant. I would definitely recomend that you try this place.
July 15, 2010
Very friendly, well informed staff who can answer all of your questions, even the ones on the newest types of treatments. The environment is welcoming and relaxing. This was my first visit and I can't wait for my next facial. I would recommend this place to anyone.
July 14, 2010
my new favorite spa
I've found my new skin care home! Capricious Skin Care has warm and wecloming staff who are more than willing to negotiate with busy schedules. Their services are very reasonably priced and they have a great line of products available. Skin care tends to be a personal topic for many people, but this is a place where you can feel comfortable in your skin. I would recommend this Spa to all ages and skin types and look forward to my next appointment!
July 7, 2010
Great little day spa
Nelly was great with my facial today, very experienced and very friendly. I booked another session right away!!
July 2, 2010
Lauren's thought on waxing were transformed!
Brandi is so personable, knowledgeable and excellent at what she does. She really cares about you/the client. All of the staff are very friendly, professional and excellent at what they do. I had a terrible experience years ago at another spa with waxing. I told Brandi about it, and she was fabulous and did a patch test first and was very gentle and kind. I did not think I would ever wax again, but Brandi converted me!
July 2, 2010
This is a great little spa in Los Gatos. The staff is super nice and the so is the spa atmosphere- not pretentious or snooty at all! I always see Nelly (for waxing), she is beyond fantastic! I live in Cupertino and the drive all the way to this spa is worth it!
June 30, 2010
Had a wonderful experience at this new Spa in Los Gatos where there is no shortage of similar facilities. However, warm and friendly atmosphere was great. Would definitely recommend this place to all!!
June 29, 2010
Great service, spa, and employees!
I made an appointment for a facial and manicure and would go back again! The environment is wonderful, very quaint and welcoming! The employees are so personable and sweet. Their service is exceptional, very thorough and relaxing.
June 3, 2010
Going to this spa was my first experience but it was really nice I got the facial done it was really very nice experience I will surely recomend you go there. The service was excellent,they were very couretous. On the whole my experience was wonderful.
May 23, 2010
Prom Make up!
My daughter had her Prom make up done at the spa. I booked so late that Brandi had to work really hard at getting her in for an appointment. She was able to book my daughter with an expert make up artist. Brandi called me back a number of times to fit her in. The spa was beautiful, calm and friendly. Everyone was delightful and treated my daughter like a princess! Just what every prom girl wants to feel like! I will tell you, when we left, she looked like a princess too! I checked out the treatment rooms. They were wonderful. I will be booking treatments for myself very soon!
May 21, 2010
Nice setting, very professional and accomodating. I will be back to experience other services. Nellie is delightful!
May 15, 2010
Best Facial in 10 years!
I was given Spa Finder Gift Certificates at work and found Capricious Skin Care, I was very much impressed. It's not located in the busy "downtown" area of Los Gatos but in a quiet strip mall on the second floor. Brandi did an excellent job on my skin and it was everything and more that I hoped for a facial. I've been all over California to different spas and this one is one I would recommend. I love how they don't push products on your but advise you. I was so relaxed, once I left and that hasn't happened in a long time. Please check it out!
May 10, 2010
Excellent Service - Totally Five Star
I had a wonderful experience at the Capricious Skin Care. I have recommended this organization to many of my entertainment friends and all report positive experiences. I would give the Capricious Skin Care a "Five Star" Rating. Thank you very much guys, Fariba Shirazi 05/10/2010
May 10, 2010
What a surprise. This place is tucked away on the 2nd floor of a strip mall. You walk inside and it smells amazing, the staff is lovely and best of all the massage/facial rooms are totally relaxing. The rooms are warm, the music is relaxing, overall the atmosphere is perfect. They serve cucumber water! The facial was nice, the products were gentle and the extractions were not overwhelming. I would have liked a bit more of a substantial mask, but maybe that's part of another package. Best part was the buy one get one free deal. I will def be back.
May 3, 2010
by KimV, 5/3/10
Beautiful facility. Decor is elegant, very likeable. Staff are courteous and friendly. Service was great. I definitely will come back again.
April 28, 2010
Permanent Makeup - Lips Done
Love this place! I was so excited to see all the Dermalogica lines there as well as some other moderate priced lines as well, check out the facial bar area that is free! You can sit in the store and play with all the Dermalogica lines, steamers and such, very cool. The spa's decor is welcoming, sassy and fun at the same time (kind of like the owner and staff) and by the time I left I could feel the tension leaving my body! I went in for permanent makeup after doing research on this for about 6 months. I choose the staff after seeing the technician's work on 5 different people, photo's before, immediately afterward and weeks after the procedures are done. Since it was permanent makeup, I really wanted to be sure of the quality of work and follow up policy as well, something I was very satisfied with both before the procedure began and weeks afterwards. The procedure took about an hour and the technician (Brandi) was very thorough and willing to answer all my questions and concerns before we started and when we were done. I knew I wanted to go with a warm shade and she was able to custom design a tone that matched my skin tones perfectly, the tone and color are great! Just had someone stop me again yesterday to ask me where I had gotten it done. It's lovely to just apply some gloss on in the morning and head out the door looking totally ready to go! Edit Remove
April 25, 2010
Great Spa and convenient. The staff were very helpful and extremely warm and friendly. Will be back soon!
April 5, 2010
Great New Spa
As a man, I felt equally welcome during my first visit at this wonderful spa. I'll definitely be back very soon.
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