Important Announcement

www.frankgironda.com

  • About Frank Gironda Salon and Day Spa

    This brand-new, 5,000-square-foot facility is one of the most lavish and up-to-date full-service salon and day spa the western suburbs have to offer. As you wind your way through the tranquil spa, you will discover treatment rooms each decorated with their own theme.

    Location

    Frank Gironda Salon and Day Spa

    ADDRESS

    3224 S. Route 59
    Naperville, IL  60564
    United States

    Phone: +1(630) 904-3600

Services

Facials

Acne/Deep Cleansing

Anti-aging

Men's

Oxygen

Teen

Hair/Nail Services

Eyebrow and Lash Tinting

Hair Styling and Care

Makeup Instruction/Application

Manicures

Pedicures

Waxing

Massages

Deep Tissue

Hot Stone

Prenatal/Postnatal

Reflexology

Swedish

Body Wraps

Mud

Frank Gironda Salon and Day Spa

3.57 out of 5 stars
Overall rating based on 7 Reviews
4 of 7 (57%)
Customers would visit this business again
Double booked color disaster
By Blue Star | January 14, 2012
3.00 out of 5 stars
15 of 28 People Found This Review Helpful
I have been slightly disappointed with this salon. Although they have attempted to correct the two color mishaps that I had. The first experience, the colorist didn't let the base bump process long enough so the roots turned out orange (I typically did all over highlights but that time also wanted a base bump along with those highlights. So, the highlights were beautiful and the scalp was orange!) I then went to a different colorist whom corrected the first colorist root botch up. I just booked with her this time thinking everything would be fine. I wanted all over brown with partial highlight. But she ended up being double booked so she was short with me, in a hurry, and she passed the job of applying the all over color (after she set the high lights) to a girl that was bounced around among the Gironda's who hasn't even gone to color school yet, she was only trained in shampoos!) Needless to say the color ended up being checker board as the assistant let some of the dark color hit the ends from the highlighted foils that were exposed. Terrible. The colorist did allow me to come back to get it fixed the next day but it still has checkboard areas and it is not really close to the picture I had brought in. Sadly disappointed.
Would you visit again? No
Service Quality
2.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Lost new customer
By DawnK | June 27, 2011
1.00 out of 5 stars
17 of 33 People Found This Review Helpful
I was given a spa finder gift certificate as a gift.Since I was looking for a new salon anyway I thought I would try this one. Well I couldn't get pass the receptionist. Put on hold TWICE! Lost my business before they even had it. Too bad because I live in Naperville very close to salon and it would have been more convenient than going downtown.
Would you visit again? No
Service Quality
0.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
0.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
High end salon with warm, friendly staff
By CourtneyE | June 12, 2010
5.00 out of 5 stars
15 of 33 People Found This Review Helpful
I can't tell enough people about this salon. I'm not one that gets my hair cut every 8 weeks or hangs on to a stylist, but I will not stray from this place! They have a Young Talents group that is about 1/2 the price of regular services, but don't be afraid! I saw Gia and this woman is amazing! I WANT to go back every few weeks to her!! She took the time (even though I was her last appt of the day) to teach me stuff I never knew and the cut is FLAWLESS! Walking in, you expect a lot of snotty, uptight people, because the salon is gorgeous, but instead you are warmly greeted and there isn't a snot to be seen! lol
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
LOVED IT!!!!
By kari b | February 2, 2010
5.00 out of 5 stars
29 of 55 People Found This Review Helpful
I used to frequent the cheap chains, but those days are now over. I found a REAL salon with an incredible staff , and you better believe I will be going back! Frank Giuronda is as good as it gets. Everyone is incredibly friendly and helpful as can be. I was able to be seen the day I called, and received the best treatment from everyone there. I suggest making an appointment with Hanna. She is a magician! I cannot believe how wonderful she made my hair look. She had it washed, cut, and blown-out in 40 min, and it looked like a completely different head of hair when she was through. I was pretty floored, and very, very pleased! She's amazing, and I am stayin' put with this salon!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Great customer service!
By Jewel | February 7, 2008
5.00 out of 5 stars
27 of 54 People Found This Review Helpful
I like to start small when trying a new place, so I went for a wax. From the initial booking of the appointment on the phone, to the front desk, to the aesthetician, the customer service was great. The room was comfortable, great wax. I got a booklet of coupons for my next six visits for being a new customer. They also do monthly drawings for gift certificates if you book your future appointment before you leave. I recently went back to get my hair cut and highlighted. Great experience again. My next step is a massage. I love this place!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
The greatest customer service in town!
By EricaS | December 8, 2007
5.00 out of 5 stars
36 of 62 People Found This Review Helpful
Desk staff was friendly, great facial and massage. Would definitly return!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
not very helpful
By DeeJay | January 17, 2007
1.00 out of 5 stars
42 of 81 People Found This Review Helpful
ON 1/17/07 i called to book massage treatments for my guests and I for our visit to this area, the receptionist was very quick to say they only had 1 massage therapist that day and wasnt willing to try to accomadate my small group of three, for a new location they should try to be more accomadating instead of rushing to get off the phone!!!
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars

Location & Hours

Business Address

Frank Gironda Salon and Day Spa

3224 S. Route 59
Naperville, IL  60564
United States

Phone: +1(630) 904-3600

Rate this Business

  • Overall Rating*
  • Service Quality
  • Service Variety
  • Atmosphere
  • Staff Expertise
I would visit this business again?*

Enter Your Review

1250 characters remaining
**Please note, review must be approved by SpaFinder before they are posted. Avoid using "<"(symbol) in Response Text. See review guidelines to ensure your review will be approved quickly.
or Cancel

Preview of your Review

Frank Gironda Salon and Day Spa
By unknown | Thursday, May 24, 2012
Service Quality
Spa Facilities
Service Variety
Fitness Facilities
Would you visit again?
By submitting a review you agree to our Terms & Conditions
or Cancel