Customer Reviews (5)
August 1, 2011
they call you hun
I frrequented this spa 3 times this year for various events; girls day out, mani & pedi, and massage. This spa checks you in by your name and for the receptionist to continue to call me hun after she asked for my name was quite annoying. I reported it to the manager to help with future clients. Its all about the personal touch
June 18, 2011
I have visited this gould's more than once and gotten the same experience. My manicure last less than 48 hours. My hair turned pink and i mean hot pink.The front desk people were snobby and rude. I had to wait before I checked in and out. I would not recommend visiting this location. I would try the park place location. They are always nice and very professional.
December 28, 2010
Disappointed & hit or miss
I booked a half a day massage package for the day of my wedding. The massage was relaxing. They lack some organization as they forgot the small lunch meal that came along with the package. The experience went down hill from there as the pedicure started. I purchased a spa package to relax. The pedicure area was far from that. It was loud and I felt like I was in a $10 nail shop. The staff was the real issue here. They carry on quite loudly with one another. Maybe they are best suited for a $10 shop. People usually go to a spa to relax but it seemed more like the corner stoop. I booked a massage about 6 months later and had a decent experience. It is just best to avoid the nail salon if you care to relax. If you are sensive to dust, avoid the bathrooms. They are covered.
November 30, 2010
Friendly, fabulous, and clean!!
I visited this spa about 3 months ago with my mom using a spafinder.com gift cert. First of all, no prob using the cert. Yay! :) Second of all, the staff was extremely friendly and seemed to care (much different than experiences I've had at, say, Massage Envy). The massage was superb. It was so good that I'm speechless; I have no speech. Lastly, the facility was extremely clean as well. I honestly can't wait to go back. You will not be disappointed in this place.
November 10, 2010
Enjoyed the whole experience. Felt treated like a queen. Got massage, felt wonderful & relaxed. Got haircut, great job by stylist. All around great experience, would reccommend to others & will return again & again!
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Gould's Day Spa & Salon - Cordova
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