Customer Reviews for Aesthetics Anti-Aging Center (3)
November 20, 2013
When school is out, I enjoy starting my summer vacation with a relaxing facial. Every teacher should treat herself to a facial by Tarcia. She has such a calm, professional demeanor. The setting is soothing and quiet. I also appreciate that she is always learning about new products and techniques.
November 19, 2013
I Love Aesthetic Anti Aging Center
There are numerous reasons why i love this Anti-aging center but will list my top three reasons why it excels beyond its competition: Tarcia's professionalism is phenomenal. She is great listener and will create a personal skincare regimen for your particular skin type. Secondly, The skincare received has done wonders...major wonders. The aftercare products are top quality, available on site and affordable. Lastly, The ambiance is very relaxing. Speaking from someone who's traveled abroad and thus visited other centers, this place as well as the staff are truly impeccable. Enough said.
September 15, 2012
HORRIBLE!!! Do not waste your time!
WORST experience I have ever had!! My friend and I bought groupons for facials on the 7th, and started calling this so-called 'spa' the next day to schedule an appointment. Both of us called and left messages for DAYS never to get a response. We were starting to wonder if this place even existed! Finally, I found an e-mail link on their website an wrote an e-mail explaining how we had both been trying to schedule an appointment, and would like to do so! (This e-mail was sent on the 13th, SIX days without a returned call) Surprisingly, the e-mail was answered rather promptly and in a professional mannor, so I started to feel a little better about the previous situation. That is, until after several e-mails back and forth, she was unable to accomidate us with an appointment. Finally, a couple more days later I actually recieved a phone call, and a VERY rude one at that. Basically this extremely unprofessional owner called me a liar, and that there was only one phone call and message recieved and it was that day. Fine. At this point I just kind of wanted to get this over with and made an appt for today at noon. Upon my arrival (which I was 'squeezed into due to a cancellation), the 'spa' (more like a hole in the wall) was completely empty. Thanks for squeezing me into your busy schedule! I informed the one person there, apparently the owner, that my friend had yet to get her calls returned to schedule her appointment and offered to give her my friends phone number. She then informed me that she was planning on telling us that we should return our groupons (AFTER driving 45 minutes to get there!). Why? Because WE had stressed HER out with all of our phone calls and messages!!! (And I thought I was a liar, and only called the one time?) Extremely aggitated at this time I started heading for the door and informed this woman that I would be contacting groupon about her awful 'spa' and even worst customer service. This owners response? To run to the door I was trying to exit from scream at me to get the F out of her salon and that she has plenty of clientele and does not give a S about me or groupon! I looked around and said well I see that, as this place is completely packed with clients! (Again, there was not a soul there, wonder why?!?!?!) Again I tried to leave only to have this sorry excuse of an owner follow me outside continuing to cuss me out! I was in complete shock!! She then got into her car and drove away! No wonder no one ever answered the phone or returned messages - there is no one there!! The spa (accourding to her) was supposed to be open until five! DO NOT waste your time or hard earned money on this place! RUN before you get chased outside and cussed out by an insane 'owner' for trying to make an appointment!
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