• Spa at Stoney Brook, The

  • About Spa at Stoney Brook, The

    The Spa at Stoney Brook is a full-service salon and day spa with offerings for men and women. Services include massage, body works, facials, hair care, make-up, waxing, manicures, and pedicures. Couples can indulge in massages (including hot stone) with champagne and chocolate-covered strawberries.

    Location

    Spa at Stoney Brook, The

    ADDRESS

    477 Britton Street
    Chicopee, MA  01020
    United States

    Phone: +1(413) 533-5390

Spa at Stoney Brook, The

4.53 out of 5 stars
Overall rating based on 17 Reviews
15 of 17 (88%)
Customers would visit this business again
Write a Review
Wonderful massage therapy
By TeresaZ | May 22, 2012
5.00 out of 5 stars
I was experiencing muscle back pain and was in search of an experienced massage therapist. I made an appointment with Sandy based on the good reviews and I was not disappointed. Sandy knew exactly where to apply pressure to relieve my back pain. I walked out of there feeling the best I have felt in months. The atmosphere is very relaxing. Everyone there is friendly and professional. I will definitely be going back there.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
excellant
By Dave M | April 2, 2012
5.00 out of 5 stars
2 of 5 People Found This Review Helpful
Sheila does a very nice job waxing my chest.She is friendly and makes an unpleasant chest hair waxing seem less painful.I would recommend her to any man who needs it.She also gave me a very nice facial.She did it with tender,loving care.Again I highly recommend Sheila for these services.Thank you! Linda did a nice job on my tired feed when she gave me my first pedicure.She also was friendly and made me comfortable mentally. I also recommend Linda to anyone wanting a pedicure. Thank you both and I look forward to coming back to the Spa at Stoney Brook
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Absolutely Excellent!
By ChristineB | March 24, 2012
5.00 out of 5 stars
2 of 3 People Found This Review Helpful
I just had my first appointment with Sheila for a full waxing. She was fabulous! What a great personality and she really knows what she is doing. I felt immediately relaxed and comfortable. My only regret is that I haven't been going there sooner! My next 2 monthly appointments are already booked & I've already called my girlfriends to give her a call. If you ever hesitated on trying a wax, even on your most personal parts, Sheila is the one to see.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Welcoming and Professional
By Karen | March 21, 2012
5.00 out of 5 stars
4 of 7 People Found This Review Helpful
I have been receiving monthly full waxing services from Sheila for over a year and the best way to describe her is amazing! I was very nervous on my first visit as I had never had a waxing service. Sheila took the time to describe each step of the process, describe what she would do and what to expect, and she gave me the option to start out with a lesser service. My anxiety quickly went away! I have also had the luxury of a facial with Sheila--she makes the experience wonderfully relaxing and my skin looked refreshed and beautiful.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Awesome Customer Service!!!!
By StephanieO | November 30, 2011
5.00 out of 5 stars
11 of 21 People Found This Review Helpful
Sheila has given me several facials which have been nothing but phenomenal. Sheila brings her professionalism, expertise and compassion when providing her services. I truly appreciate the time she has given me especially after my surgeries in the past year. Thanks Sheila, I now know who to call for those relaxing facials. I surely appreciate them!!!!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
It's a Jewel!
By JoyceF | November 25, 2011
5.00 out of 5 stars
10 of 24 People Found This Review Helpful
Everything about this place is wonderful. They are very friendly and professional. The manicures by Linda are beautiful and Sheila provides amazingly relaxing facials. An important detail that they have perfected is that you never feel rushed and they are always on time. My only regret is that I didn't start going here a long time ago.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Warm and welcoming staff
By S.G | November 20, 2011
5.00 out of 5 stars
13 of 26 People Found This Review Helpful
Spa at Stony Brook provides a relaxing atmosphere and staff was very warm and friendly. This was my first time visit to The Spa and would highly recommend Sheila.
Would you visit again? Yes
Service Quality
0.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
0.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
Great Service and People
By CathyZ | November 3, 2011
5.00 out of 5 stars
16 of 31 People Found This Review Helpful
I have been going to The Spa for a little over a year now and feel very relaxed when I am getting waxed. Estetician Sheila - has always made me feel comfortable and relaxed. Sheilia has also been a great person and very professional. When I have a facial message, I receive it from Sheilia and the atmosphere and professional service. I only wish that I could afford more than one very couple of months. It is always clean and very relaxing music, that at times I have almost fallen asleep. I will keep coming back and have asked family and friends for certificates to The Spa so I may have more of the services offered!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
So Impressed!!
By JennaM | September 22, 2011
5.00 out of 5 stars
18 of 33 People Found This Review Helpful
I vistied The Spa as a gift from my husband. I received a variety of serives and loved every one of them. Sandy gives the most amazing full body massage! My facial was wonderful, as was my manicure and pedicure. I tried the shallack for the first time and really like it. It lasted a little over 2 weeks and my nails didn't break, which never happens. I highly recommend this spa to everyone! It was a very pleasurable experience.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Excellent Find!
By TinaH | December 29, 2010
5.00 out of 5 stars
27 of 47 People Found This Review Helpful
The Spa at Stoney Brook is an excellent find - the staff is remarkable, and one could not ask for a more relaxing and effective facial. Highly recommend.
Would you visit again? Yes
Service Quality
0.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
0.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
Valentines Day Couples massage
By JoannaB | February 20, 2010
5.00 out of 5 stars
20 of 43 People Found This Review Helpful
My husband and I enjoyed a romantic couples massage on Valentines Day at the Spa. What a relaxing and rejuvenating treat! Highly recomended.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Best Day Spa in the area!
By KarenS | February 19, 2010
5.00 out of 5 stars
25 of 49 People Found This Review Helpful
I had a wonderful experience at the Spa enjoying a relaxing massage, facial, manicure & pedicure I received as a gift from my husband. I'm hooked and will be visiting the Spa on a regular basis. Highly recommended!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
make me a regular
By heatherf | February 16, 2010
5.00 out of 5 stars
19 of 44 People Found This Review Helpful
Sandi and her staff are great!! I have brought friends from out of town, and they have loved it. Sandi has a great ability to know EXACTLY what I need. She takes the time to get to know me and my stressors, and can pinpoint exactly what area I need work, without me saying a word. She is great at personal attention.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Best massage I ever received!
By AngelaM | January 19, 2010
5.00 out of 5 stars
23 of 55 People Found This Review Helpful
Sami was wonderful! Great pressure and a compassionate touch. She relieved my pain & I felt great for days after. Will definately be back on a regular basis. Thanks
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Horrible
By lynnm | September 1, 2009
1.00 out of 5 stars
20 of 45 People Found This Review Helpful
I would not recomend the spa at stoney brook.Very filthy,you try to relax but u can hear everything thats going on on the outside of your room.The waxing room is just a curtain which i dont find private.Never again will i go let alone recomend it.
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Spa at Stoney Brook, The

Cleanliness is a priority here at The Spa at Stoney Brook take pride in offering a very personal and private servic, so I am very surprised to hear you comment on cleanliness. Thanks to your comment, we have moved the waxing area to a more private area with a door. I'm sorry that your experience was not a pleasant one.

Privacy?
By Dianah | July 9, 2009
1.00 out of 5 stars
26 of 51 People Found This Review Helpful
Would u like a body waxing or relaxing facial in a room with a curtain for a door? I didn't feel comfortable enough in this room to do any relaxing. Not to mention I was there for a wax, naked from the waist down with the curtain blowing open with each person who walks by. Very unprofessional atmosphere...and they charged me for the estheticians inexperience. Charging me extra for the amount of time it took her to complete the wax. What normally takes 30 min took 2 hours. And what normally cost $60, ended up costing me $90. Unacceptable in my eyes. I would never return nor reccomend this spa to anyone!
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Spa at Stoney Brook, The

I'm sorry your experience was not a pleasant one. As I recall, a long period of prep time was required before the area was able to be waxed. Thank you for your input on the waxing area. It has been moved to behind closed door for our more intimate services, although the utmost care was taken at the time of your service to insure your privacy, I certainly understand your concern and appreciate you taking the time to help us improve our service. Thank you!

Ease your woes, wonderful massage!
By mtnslady | January 12, 2007
5.00 out of 5 stars
18 of 47 People Found This Review Helpful
The Spa at Stoney Brook, is one of the best I've been too in the area. Sandy gives you a wonderful healing massage. She'll work with you to find the best technique suited to your need. The atmosphere is soothing. Her years working in the health field comes through, very professional. I highly recommend her Spa.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars

Location & Hours

Business Address

Spa at Stoney Brook, The

477 Britton Street
Chicopee, MA  01020
United States

Phone: +1(413) 533-5390

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Spa at Stoney Brook, The
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