AJ's Spa Millennium

Response fromAJ's Spa Millennium

It's really sad when people have to be untruthful about services that they receive at spas. First of all every brazilian wax or any service that I perform at AJ's Spa Millennium I always introduce myself by saying "hello my name is Marnita I will be performing your service today, how are you?''. Then I begin to find out information about the person that I am about to service like their name, if it's their first service of this type, and if they have at least three weeks of hair growth. I always try to make sure the guest is comfortable with the service that they are about to receive and if they are not I will share with them ways to relax more during the service. I also share with them the different positioning that will take place during the service and that there will certain areas that we will get to where it will be important not to jump. In regards to the unhealthy sanitary conditions that this guest is referring to it is absolutely completely untrue. I challange anyone at anytime to vist and inspect the room and the wax pots that I perform the waxing services out of it is not only the cleanest wax room that you can ever and I do mean ever get a service in but it is inspected by the health board twice a year and it always passes the strict inspection requirements. The guest above clearly has some issues going on and I don't know what they are but I surely hope that she resolves them for herself. My questioin is if the room was as she says why would she continue the service???? This type of service is too personal to be subjected to unsanitary conditions. I do over 300 bikini waxing service from this very room on average every month and I am not willing to jeopardize my guest health.