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Kimora's Day Spa and Salon

Kimora's Day Spa and Salon

Address & Info
2313 W. Cary St,
Richmond, VA 23220
United States
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Contact Us

(804) 652-1811
Hours of Operation
Mon: 10am  -  7pm Tues: 10am  -  7pm Wed: 10am  -  7pm Thu: 10am  -  7pm Fri: 10am  -  7pm Sat: 9am  -  5pm Sun: Closed
Accepts Spafinder Gift Cards
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Customer Reviews for Kimora's Day Spa and Salon (1)

February 15, 2014
Greedy Uncaring Owner
The owner is very unprofessional. She will rip you off, so make sure you ask all questions prior to booking your appointment. To be specific, I paid for my service with spa finder gift cards. After paying her with 3 gift cards I had a remaining balance of $22. She wanted my other $50 gift card and to keep the remaining balance of $28. She did not offer to place the remaining amount on one of her gift cards, (like most Spas) to use upon return, but rather I lose money. Any true professional business owner would have offered this in order to keep business. Also, the massage given by the massage therapist was below average, but she was nice. The day I went it was snowing and streets were in poor conditions, which doubled my driving time. The owner started the timer anyway. When it was time to pay, she charged me for the entire time. She did not tell me this when I arrived (deceitful). Despite the weather and that it was my first time coming there. I could have canceled and when she would have tried to charge my AMEX (the card that I held my appointment with) they would have sent it back at her cost, however, I didn't. Next time I will take my business else where and never recommend this place to anyone.
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