Today I went to Azana for the first time ever, for my first massage ever also. I was a bit nervous for this since I have read some poor reviews, but I had a giftcard. Despite what I've read about the receptionist staff being rude, the woman that I talked to was very nice and even walked me upstairs, explaining where everything was since it was my first time. I was really impressed with the appearance of the upstairs; very calm and relaxing. The downstairs salon area leaves something to be desired though, and it does get kind of noisy since the nail area is near the front desk and hair area. I had the Girls Day Out package, so first up I had an Azana massage. It was with Debbie and it was fabulous. Not only did she provide a great, relaxing massage where she took the time to customize it for me, but she was also very interesting to talk to. I would recommend her, or visit her again for another massage. I also have to mention that the locker room appeared to be very clean. After my massage, I went downstairs to receive my Azana manicure and pedicure. I had Olivia for my pedicure, and was very pleased with it. She did chat a little with the worker next to her, but it was only short snipets here and there. The woman getting her pedi next to me struck up a convo and all four of us actually ended up chatting the whole time. It does get a little noisy over there because of the desk though. Overall the pedi was great, I was pleased how it turned out and Olivia's attention to detail. Lastly was my mani, which ended up being my least favorite part of the day. I had Jules, who didn't really try to talk to me at all, our conversation just died right away. I felt like she just cared less, and spent far less time on my mani then the pedi took. Also, now that I'm home, I realized that she missed like edges of some nails; honestly I could have done a better job at home. So, overall, my experience was great, it just ended on a slightly bad note. I would highly recommend getting massages from Azana, and also pedicures, but you could probably skip the manicure and use your money for another service or product. Debbie gives a great massage, and Olivia does a good job on nails!
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